My wife and I have been going to Dr. Sterrn for several years. We have been very satisfied with…read morethe care, efficiency, and professionalism of Dr. Stern and the doctors that he has added to his staff. My wife has had two eye surgeries which were successful and done efficiently and compassionately. Followups were well done. For one emergency issue my wife was "squeezed in" and taken care of very well. The office staff is likewise courteous and efficient. We are very impressed with the whole operation.

Dr. Stern is wonderful. His office staff however leaves ALOT to be desired. Front desk not…read morewelcoming and his technical staff just stood around bickering with one another. So unprofessional, takes along time just to get an appointment and then you have to deal with the staff and their rude behavior just to get to the doctor. Wont go back.

I have been going there for two years now and I am impressed how nice everyone is. Dr. McNamara is…read morevery thorough, listens well, and is very kind. I am especially impressed with Kelly who helps with glasses selection. My lenses weren't working where I needed them to and she made sure I was comfortable and they did everything possible to make them right for me. They were terrific! I definitely recommend them and their service is top notch!

North Coast is great for yearly eye exams. Very up to date equipment. There are several locations…read more I've used the Amherst office. Also, I had an issue needing a small surgery and they made an excellent referral. And they respond quickly to emergency needs.

Dr. Borland is amazing. I have been going to see her for 6 years. She's great…read more I wouldn't trust anyone but her. My husband and daughter see her also. Her nurse practitioner is also great. I love using the MyChart messages services to get a hold of her if I have a question. She's always willing to help.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

Dr. Rosenberg and his team are the best. Quick, thorough and…read moreprofessional. Select from their fantastic selection of frames and you will get the best fit possible.

From the owner: Eye Exams, Eye disease, Lasik Co Management…read more Eyewear for all purposes!

The OLD receptionist with the long gray hair, skinny, with glasses is quite rude and…read moreunprofessional! She along with the red-head that was at the front desk made a nasty comment in regards to a paying customer about their appearance and the word that came from the red/heads mouth was ,"Ew!" Totally uncalled for! I didn't want to make a scene so me taking the high rode i've decided to leave a review, I feel these two should face disciplinary actions for displaying poor services which was a result of me having a poor experience!

How on earth this Eye Center receives such high remarks and stars on Google is beyond me. This is…read morethe worst Medical Center EVER! Here's why I think so: 1. Far too many clients/patients to doctor ratio. 2. Dr. Loizos and Dr. Bedell were more than 45 minutes to an hour late for each appointment my wife was scheduled to attend. 3. There is absolutely no customer/patient follow up. This is very alarming for cataract surgery is pretty serious business. We are talking about a person's eyesight for goodness sake. 4. Dr. Loizos seemed to fumble his way through my wife's procedures, kind of guessing what to do next. 5. Dr. Bedell has excellent patient care, but is hesitant to do anything and seems incompetent at times. 6. My wife never received the results she was looking for. No, we don't wanna go back and have them fix her eyes again for we have lost faith and confidence In their abilities. 7. This facility takes advantage of elderly people and has them waiting around all day!! Please reread item number 1. 8. The receptionists are rude and crude. 9. The facility itself is dated. Old equipment, old computers, old bathrooms. Just plain old. Not too sure what you're doing with all of the patient's money. 10. Hate is a strong word. I hated having my wife treated here! 11. No one in the entire organization returns for calls or answers the phone. Often times you are put on Terminal hold. I've nicknamed it, the phone tree of death. 12. If you read all through this and you still want to use Fairview Park Eye Center, good luck!!

First visit today for my daughter who's 11. Sam who got us started was awesome. He made small jokes…read moreand answered all of my questions. Dr. Mullins was awesome as well! He is really friendly and did a fantastic job with the eye exam. We will definitely continue to come here!

I came here for LASIK despite the lack of reviews for it and here was my experience:…read more The screening took about an hour, they checked my glasses prescription and did a eye exam. They have a pretty huge variety of machines and made sure to check my eye pressure, retinas, corneas, etc. After the screening I met the fellow then the doctor, both were fine, went over the various treatments they offer and why regular LASIK was the best option for me. They addressed my concerns about chronic dry eyes and halos which they explained are most common in people with dry eyes at baseline and people requiring high corrections respectively. The cost was $2400 + $300 for a new contoura corneal resurfacing option that further individualizes the correction to the shape of each person's eye and has been shown to improve outcomes in appropriate individuals. After that, I came back for a dilated eye exam where they took more maps of my eye, rechecked my prescription, rechecked my retinas, and went over the procedure in more depth. They do prescribe something to help you relax for the day of the procedure if you feel you need it. The day of the procedure went by super fast. When I was called, I got on a table with machines on each side. They numb your eyes up then put a speculum to keep your lids open, the first machine gently pushes on your eye and makes the flap in about 10 seconds. The table then moves a few feet to the other machine and your vision gets blurry when they flip the flap up. It was freaky because someone is basically using a tiny spatula on your eye but you can't feel it. Once the flap is up, you stare at a green light while the laser fires. They told me the laser recalibrates every 1/6000th of a second so you could sneeze and it'll still be spot on. They spatula the flap back in place afterwards, give you your drops, and you see them the next day. I was in the room a total of 15 mins probably. I could see decently well after the procedure but there was a white film over everything which they said was normal due to micro bubbles from creating the flap. My eyes were a little sore and teary like allergy season but this was 90% gone after 2 hours. The big thing for me was keeping up on the drops and using the artificial tears which they said was optional the first few days since you're doing antibiotic and steroid drops as well but I found it really helped with the vision clarity. My vision was recheck and they did slit lamp exams on my follow-up visits. Lights seemed a little glary and annoying for about a month but did go away and now my vision is two lines better than 20/20 and I don't need any sort of eye drops anymore. Overall I had a good experience at Cole and have had a good outcome from the LASIK. I love not having to constantly keep tabs on my glasses and would gladly do the procedure again now that I've been through it.

When I first went to North Coast Eye Surgery I was a little bit nervous not knowing what to expect…read more I found that Dr.Berger's staff is very courteous, friendly and helpful. Dr. Berger provides a thorough eye exam and is professional in every way. I am extremely grateful that Dr.Berger performed both of my cataract surgeries and that both of these procedures were performed by such a qualified, caring and professional physician. I highly recommend North Coast Eye Surgery with Dr. Berger!!! R.Hess

From the owner: Ravi Berger is a concerned and caring ophthalmologist serving the communities of Cleveland, OH.read more

I was very happy to see that Retina Associates opened a new location on the far west side…read more The staff was pleasant and wait was reasonable compared to past visits to the Middleburg Heights location.

I would never bring my mother back to Retina Associates in Westlake…read more We had a scheduled appointment on Friday and spent nearly four hours in the office for what ultimately amounted to about five minutes with the doctor. During that entire time, no one provided us with a meaningful update about the delay or gave us any indication of how much longer we would be waiting. What was even more troubling was the behavior of several staff members. Our exam room door was left open, and we could clearly hear conversations taking place in the hallway. Staff members openly mocked and criticized their supervisor, referred to by a derogatory nickname, and joked about patients who were calling with concerns. One conversation involved a patient receiving dialysis who was reportedly experiencing vision problems. Rather than expressing concern, staff laughed and joked that if he couldn't see, he probably wouldn't be driving in anyway. Another discussion involved a patient who was having an adverse reaction to eye drops or numbing medication, and the focus seemed to be on finding ways to avoid dealing with the situation themselves rather than helping the patient. The complete lack of professionalism was shocking. Patients trust medical offices with their health, privacy, and dignity. Hearing staff speak about patients and coworkers in this manner completely undermined that trust. When the doctor finally entered the room, she apologized for the delay and mentioned that they had several complex new patients. While I appreciate the apology, it did not make up for the lack of communication, the excessive wait time, or the unprofessional atmosphere we witnessed throughout our visit. Long waits can happen in healthcare. What should never happen is staff openly mocking coworkers, making insensitive comments about patients, and conducting those conversations within earshot of the very people they are supposed to be caring for. This experience raised serious concerns about the culture of this practice, and I will not be returning.

I called to ask what time my appointment was and when I called they kept me on hold for 20 without…read morecoming back to ask if I want to atill hold. I hung up after 20 minutes and they said please hold without asking me anything and kept me on hold for another 15 minutes. I called back and they just kept putting me on hold every time I called. Very rude people answering the phones. I asked for an office manager and they just said she didn't have a vm and I could leave a message. Extremely rude!! I will not be going back and hopefully they will get the front desk some customer service classes!!

We've been patients of this office for many years, and I even trusted Dr. White with my cataract…read moresurgery. Sadly, our most recent experience left us deeply disheartened. I called ahead and explained my husband might be a few minutes late for his 3:00 p.m. appointment. I was told as long as he arrived by 3:15, he would still be seen. He arrived at exactly 3:15, but the receptionist was not only rude -- she was dismissive and arrogant. She never looked up from her computer while telling him he was late and the doctor was fully booked. No attempt to reschedule was made, and the tone was anything but professional. As a Vietnam veteran, my husband deserves to be treated with dignity. After years of 5-star experiences, we'll now be looking elsewhere for our eye care. I can no longer recommend this office or Dr. White in good faith.We've gone to this office for years. I had my cataract surgery here and always gave glowing reviews. But this last visit changed everything.