I highly recommend Preferred Pool and Spa Repair! They showed up right on time, were extremely…read morefriendly, and did a great job. When a second leak appeared, they came back and fixed it at no charge, even taking time out of their busy schedule to help us. I'm truly impressed with their professionalism, honesty, and excellent customer service. I don't usually write reviews, but I wanted others to know what a great experience I had. Preferred Pool and Spa Repair went above and beyond, and I would absolutely call them again!

Terrible experience. I do not recommend this company…read more Before booking, I explained to Evan that our spa was leaking and the water level was dropping in both the spa and pool. He told me it was likely the check valve, required a $250 deposit, and said they would replace the part during the visit with the deposit applied toward the repair. When they arrived, they had no parts, spent only a few minutes looking at it without testing anything, and said they'd return later that day. They never came back. After I followed up, Evan was rude and said they couldn't repair the leak--based on the same information I had provided before the appointment. I paid the $250 in cash and received no repair, no testing, and no refund despite requesting one. I feel completely scammed out of $250.

I thought I could keep my pool clean myself by adding the products myself as a pool supply store…read morerecommended for 6 months. I failed, so I called Dave at Aqua Hero and asked him to help me rescue my pool. Dave showed up as promised, and upon arrival, he explained all the the steps needed to bring the pool back to life. It took Dave just days, and my pool is sparkling and ready to be used again. Thank you!!

Dave has been servicing our pool for a few years now. I found him on Yelp after my last pool guy…read morewent from awesome to awful. Dave is knowledgeable, reliable, and his rates are very reasonable (for this area). If you are looking for someone to take care of your pool, this is your guy!

Another 5 star rating for Rick, Patrick, Jason and their crew. They totally deserve it. They are…read moreupfront, ethical, and honest. Their attention to the smallest details was amazing. Great customer service and top notch quality. We love our pool and loved working with them. Highly recommend.

We've worked with three pool contractors over the course of several years and would have saved…read moreourselves a lot of grief if we had found Hacienda sooner. Verbal communication was great, on the order of minutes to respond to texts over the course of the entire project (i.e. several months and not just until the ink on the contract dries). Unlike most contractors, let alone pool contractors, the contract was exceptionally clear and detailed on what was being done, costs, and TBD items. No surprises or misunderstandings. On time, on budget: obviously, they have multiple projects going on simultaneously, but they are well organized and we never had an issue. On a project of any meaningful size, things happen, but Hacienda actively identifies and addresses them. For example, they noted our booster pump could be lowered to be less conspicuous and fixed it. Side note: they did a really nice job with the pool equipment. PVC was painted to match the manila folder color of the rest of the equipment and it was all well laid out. We've recommended Hacienda several of our neighbors, at least one of whom is now building a pool with them.

Professional Reliability: Reviews frequently highlight that the crew arrives on time, keeps the job…read moresite clean of debris, and provides responsive after-sales maintenance. Cost-Effective Solutions: Juan is noted for providing competitive quotes and finding ways to save money, such as saving existing tiles when possible or suggesting flexible rock walkways instead of rigid concrete to prevent root damage

Absolutely would recommend this company. Amazing work with concrete and done very well. Will be…read moreusing in the future for pool work too.

I recently needed to replace my Pentair ic40 salt cell for my inground pool. I put out a number of…read morerequests for my project via the Yelp app and ultimately selected Aqua Bay Pools for the replacement and installation. Ryan was timely, communicative and was able to easily give me a fair price estimate via the Yelp app messaging, and luckily he was available to make the service call the very next day. What also made for an excellent customer experience was that Ryan was in and out to complerte the installation all while I was working remotely in my home on work calls. We settled the invoice and payment all via his electronic payment site. An A+++ experience!

I am very thankful to have Aqua Bay pools taking care of our pool. Ryan is great to work with…read more Reliable and responsive. We have a monthly subscription, they come out once a week and keep our pool looking good. Thanks so much!

Our pool was over 20 years old, had settled at one end of the yard, and had some hard-to-find leaks…read morethat turned out to be much worse than we thought. We talked to a bunch of pool repair companies about resurfacing our pool, but we knew Pristine Pools from years ago when they used to do our weekly pool service, and we really trust Matt, so we picked them. We are thrilled with the results! The deck around the pool and the steps were also falling apart, so we had that demolished and redone at the same time. It was a LOT of work all at once. Matt coordinated everything and his team really went above and beyond. While rewiring the pool and hot tub, he fixed problems with our yard lights. Nice. They even noticed that our backyard gate latch was broken and wasn't closing properly as the workers went in and out and they repaired it so our dog won't escape. Didn't even ask. Just fixed it. Wow. Everything was done with care from start to finish. We highly recommend Pristine Pools.

I've been a pool owner for over 20 years and during that time I've employed several different pool…read moremaintenance companies. Pristine Pools have had my business for over a year now and I can tell you that my experience with their services has been far superior than anything I've experienced in the past. They always do and excellent job with their weekly service, calling attention to any maintenance issues that might arise, and always keep everything running perfectly and keeping my pool sparkling clean. In the past I just accepted mediocrity and just figured checking the chemistry and adjusting the water accordingly, was all I should expect. Not with Pristine. Diego always makes sure I'm taken care of and makes it right if something is missed. I was recently considering buying a new pool sweep because mine wasn't doing a very good job. They replaced the wheels, tail and capture netting. I felt the price was very fair, he took care of it on my next scheduled service day and my sweep is operating better than ever. Nice job Pristine! You've made me realize there's no need to compromise with your pool service.

Huge shoutout to Sensible Spas! Bill and his team were outstanding today…read more What should have been a simple install turned into a much bigger job getting the old spa out and the new one in. This is because I had no idea how my existing spa got into my backyard. No hesitation, no complaints. They just figured it out and got it done. That kind of mindset is rare. Bill is just awesome and I am glad I bought this spa through Sensible Spas. New spa looks great. Experience was seamless. If you are looking for the best spa company these are your people!

We're long time customers of Bill &Debbie Franks you can trust them when asking about purchasing…read moreone of there spas they answer any questions you have and will help you select Both right one for your family and your budget. and there always on time when they deliver the spa and fast setting it up. and Bill has us video the instructions on our I phones which is very useful informative on how to use the spa and take care of it.very happy with the instructions he gave us. we will be happy to recommend Bill and staff to our family and friends on There quality and fantastic spas and people you can trust.

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

When my regular company wasn't available for a last minute, same-day visit to troubleshoot a…read moreheating issue, Sun Pointe Services was able to take some information and pictures and resolve the matter over the phone - NO CHARGE! Thank you, again!!!

I'm sure the employees of this company are great people, but this company is absolutely horrid!!! I…read morehighly recommend staying away from them. Our pool was supposed to be finished in April at our Town House residence in Pleasant Hill. IT IS STILL NOT FINISHED... Plus the pool deck is leaking in multiple places and it was done improperly. 100% AVOID AT ALL COSTS!!! They would also go weeks at a time before working on things. They also have not paid their gate subcontractor to date because he informed our HOA they still had not paid him. STAY AWAY!!! Super slow progress and like I said WEEKS at a time without site work being done!! I would personally never use this company again!

Once again, Kari from Spa Works Repair provided outstanding service for my Meridian One hot tub…read morerepair on May 5, 2026. The lower control and main circuit board had failed, and Kari was incredibly responsive throughout the entire process. He communicated promptly before the parts arrived, kept me informed along the way, and quickly scheduled the repair once parts were available. Kari also worked directly with the distributor onsite to ensure the replacement circuit board was properly installed, configured, and functioning exactly as it should. His expertise and attention to detail gave me complete confidence that the repair was done right. This is just one of many occasions where Kari has delivered exceptional customer service and high-quality workmanship. He is knowledgeable, reliable, and genuinely committed to taking care of his customers. I highly recommend Spa Works Repair to anyone looking for honest, professional, and dependable hot tub service.

Prompt and efficient with accurate and reasonable quotation for work to be done. Honest assessment…read morebased on photos of the problem leak and happy to help provide instructions plus spare part if a similar leak were to occur with my 20-year-old spa. Friendly service. Highly recommended Kari for any spa work.