Excellent Customer Service by Greg--I was returning a shirt and didn't have a phone number…read moreassociated with me. He astutely suggested to " run my card" that was originally used-- he found it! And I not only did I get reimbursed-- I found a better item from Tommy BAHAMA-- which was $20 more expensive. A win/win if there ever was one. But the Superstar was Greg-- who was an excellent reflection on the Nordstrom brand. He was affable, had an outstanding attitude and exemplified customer service. Greg deserves recognition from Senior Management for his leadership and genuine kindness.

The Rack Room was fully stocked for fall with new lines from great designers. There was also a…read moreclearance going on with dresses from all seasons in all sizes. I was happy to give it a second chance because the one thing I did get here last time was a luxurious throw that I have kept by my side through many a chilly evening, which washed beautifully and has held up well which shows the quality counts. I explored the whole store and still feel like some of the prices are very high, but if you search there are still many bargains to be found!

I've been a Gucci fan forever and have shopped many of their different store locations. It's so…read morerelaxing to shop El Paseo because it's less pretentious than Beverly Hills and you get treated well no matter how you're dressed. This store is elegant and beautifully appointed with a tile floor that I swooned over as it reminded me of trips to Italy (I was told it was imported from Italy, so there you go!), and the two sales people working were chic and down to Earth. I enjoyed chatting with Armando, who knew his stuff! The bag I wanted only came in a teeny tiny size; it has scattered crystals on it and it is divine - so I will have to hold off until Gucci decides to make it in a larger size. Looking forward to my next shopping excursion to this store!

Best Service & Assistance gettin a new Cross Body bag for Travel. METCI BEAUCOUP!…read more ps I arrived 30 min before closing, a no no in many Local shops But n o t GUCCI !!!

I lived in the desert for years and thought I had seen everything... until the day I watched a…read morepoodle shop at Louis Vuitton on El Paseo. Not walk by. Not peek in. Shop. This wasn't just any poodle either. This was a fully groomed, cloud-like creature with a level of confidence most people don't have. The kind of poodle that looks like it has opinions about fabrics. It walked into the store like it had an appointment. There was a brief pause at the entrance... a moment to take it all in... and then a slow, deliberate stroll past the displays, as if deciding between classic monogram or something a little more understated this season. And the best part? No one reacted Everyone just... accepted it ..... As if this poodle had been there before. As if it had a purchase history At one point it stopped near a display.... looked up ever so slightly, and I swear it gave off the energy of "this one, but in a different color." I didn't see what it left with, but I have a strong feeling it wasn't empty-handed. Only in Palm Desert do you find yourself watching a poodle casually browse Louis Vuitton... and somehow, it makes perfect sense.

Came into this location during my vacation and the attitudes were unreal. I know I am a latino…read moremale, but trust me. I can afford these items. The selection was small, but I am currently in the market for a certain bag. The value of this store is not like others. I have been treated way better at other locations. Shame on you LV Palm Desert!

I have passed this store up for years, on purpose, because the name 'Blonde' gave white privilege…read morevibes that probably offered MAGA presenting clothing. It was just a simple calculation in my head because of the El Paseo location and it being not too far from the all-out MAGA Patriot Store. The 'pretty things inside' sidewalk sign caught my attention today and I ventured in with the lowest of expectations. Turns out, my assumptions were way off; the shop has a beautiful aesthetic with thoughtfully curated clothing that captures the L.A. cool vibe that I remember well when I lived there. The clothes are priced appropriately for their quality, to be sure. They are not expensive per se, but you are getting top notch quality for the money. A sweatshirt may be $200 bucks but it is likely the softest one you'll ever own. I loved how the clothes had such a luxe, soft touch to them. There were some summery white clothes that were chic but I don't know how you could wear underwear underneath them that doesn't show, but that's not my concern. I was greeted when I walked in, checked on while shopping in a friendly way, and not stalked which I also appreciated. I ventured upstairs to the home goods department (I think she said) and found lots of mystical items and books that I was fascinated with. I don't hold any beliefs on tarot, astrology and the like, but I found this display charming and I picked up a few 'starter kits' just for fun. Checkout was pleasant and my purchases were wrapped in tissue and placed in a lovely bag. After my visit I scanned through some of the Yelp reviews and was surprised to see someone complaining about the customer service or that they had to ask for a bag or whatever. And that they didn't know you could only exchange for a store credit - Girl, there is a sign right there next to the payment machine. I'll be back for sure and would highly recommend Blonde to all blondes, brunettes, redheads and ravenhaired.

The worst customer service service ever. I purchased an item and returned it the next day as it did…read morenot meet my needs. They tried to give me a store credit ‼I will not ever shop there again the credit card receipt says nothing about returns and I was told that sale items are not returnable well I understand that but really? Bad customer service Don't shop there not worth shopping Small as this business is not ethical let your conscience be your guide -the customer is generally right . I repeatedly don't shop there not worth it. Really bad customer care and customer service ‼

Great brands for sophisticated styling. Their home brand AM pieces are exquisite!! I always feel…read morelike I am the best dressed at any event I attend when I wear AM pieces.

From the service to the selection to the quality of all the garments & accessories - Alexander in…read moreEl Paseo is my go-to boutique in the desert. Margarita and her son Alex are gems and they genuinely care about their customers. They curate the most exquisite items for their store. Don't miss out!

These people are thieves. DO NOT SELL YOUR ITEMS THROUGH THEM. I brought designer items. Most like…read morenew. Some were NWT and some worn once. I was not paid for everything they sold, they donated other items without so much as a call to me, to see if I wanted them back. One of the checks I received was written on a closed account. YOU WILL LOSE OUT! DON'T TRUST THEM!!!!!

It can be crammed and hot during the summer months, but it's always worth the stop. Linda is very…read moresweet and you can tell she loves talking about her pieces. I wish they had more clothing options for size 10+ but I always come away with something. The prices are reasonable and there's always a sale section. I would say they're lower than poshmark prices but around there and at least you can try the stuff on and see the quality.

Alyssa was very helpful and attentive! I love the Loft. It always had a few pieces i have to have.read more

My wife and I shop at your store quite a few times each month. We love your store. It has a clean…read moreand neat atmosphere. The store is freshly stocked with new dresses, outfits, blouses and festive dressy outfits. Everyone is friendly and helpful. Amanda (Sales Manager) and Deya (Assistant Sales Manager are the leaders of their Loft team. Julie is Lead Sales of Jackie and Gigi. We received such personal care from all of the Loft Team. They have a great Rewards Program. Great Sales. Great if they don't have your size they will order the merchandise and ship it to your house for free. Complete customer service. My wife and I wish your team the best for the Holiday Season. Sincerely, Michael and Susan Small

This is a delightful women's clothing store on El Paseo. They offer a wide selection of mainly…read morecasual, current but not overly trendy clothes at a moderate price point, which is unusual on El Paseo. The people are helpful, and not pushy. It's one of my favorites.

I just walked out the store, I was not acknowledged by the chatty employees who were talking about…read morehow disgusting some ladies family was ( nice & loud ), my husband got to listen to them gossip while he sat there. I would've loved to have been helped!!!!!

I maybe wrong but I think this is their main mall out here in the desert. Like an official indoor…read moreshopping mall. It's nothing spectacular by all means. Something similar to the Northridge or even Burbank mall when I first walked in. There's plenty of parking and a covered structure which is a major plus out here in the desert. The summer heat and walking back to your car after it's been sitting out, no bueno. For the two main departments stores, Macys on one end and JC Penny's on the other end. Macys also has a home store which you don't see as often. The other bigger stores, Dicks and Barnes and Nobles. Then inside you have the usual stores, nothing fancy. There's your usual H&M which is decent size, Victoria Secrets, Hollister, American Eagle, Tilly's, Bath and Body Works, Express and a few other retail store you would expect inside a mall. Nothing fancy but the usual. Then there's some small business which seemed like they're family owned. The mall isn't that big, a good length from one end to the other. I walked in on Mother's Day's for the first time which they were hosting afternoon tea right in the middle of the plaza. It was cute and raffles were given with prizes offered from the retail insides. In my opinion, it's a mall. Nothing major or special about it. You would think that if it is the only main mall in town, it should be worth it. But I guess it'll do.

IT'S A WRAP is a NEW spot upstairs inside The Shops at Palm Desert that you do not want to miss…read more I was visiting the mall for the first time and almost walked past it since it is located upstairs in the food court, but once I noticed it, it immediately stood out from everything else around it. The first thing I saw was how FRESH and HEALTHY everything looked. The ingredients were vibrant and clearly prepared with care. After speaking with the owner, I learned this is a FAMILY OWNED business that recently opened, and I was one of their early customers. That made the experience even more meaningful. For my first visit, I tried the tuna wrap and it was AMAZING. The owner was PASSIONATE about the food and took the time to explain the menu and the value is great. You can tell there is real pride behind what they serve. They also offer WRAPS, FRESH SALADS, AND BURGERS, so there are plenty of options depending on what you want. The atmosphere was FRIENDLY, WELCOMING, AND FAMILY ORIENTED. If I am back at the mall, I will definitely come again. IF YOU ARE AT THE SHOPS AT PALM DESERT, GO UPSTAIRS AND CHECK OUT IT'S A WRAP. YOU WILL NOT REGRET IT.

I really enjoy shopping at this store because the customer service is out of this world! I…read moreappreciate the luxury brands and their vignettes to highlight their brand selections. Great selection of fragrances which is important to me. The store doesn't feel as upscale as the Beverly Hills location which I'm used to shopping at. There were many racks with 70% off which I thought was unusual. This store is set back from El Paseo so make sure to take that into account.

I don't stop into Saks Palm Desert often--usually just for special occasions--but every time I do,…read morethe experience stands out for all the right reasons. Most recently, I was helped by Patricia W., and her service was truly excellent. I don't have a relationship with the staff, but I've always found everyone here to be consistently professional, welcoming, and respectful. Patricia was no exception. She was warm, helpful, and made the whole process easy and enjoyable. I had stopped in to pick up a small retirement gift, and once again, the complimentary gift wrapping was a huge plus. It's that extra touch that keeps me coming back here when I need something thoughtful and beautifully presented for a birthday, a thank-you, or any special moment. Even if you're just picking up something small, the experience at this Saks location feels elevated--and Patricia made it especially memorable this time.