I recently had an estimate on my 2007 Cadillac Escalade of over $3,000 of repair items. I took it…read moreto Pro Services and they informed me that more than half of the items were not necessary at the time and informed me how to monitor these as the vehicle progressed.... speaking with one of their employees, he informed me that their goal is to provide accurate and honest work so people will keep coming back. I can't tell you how good it feels to have an honest repair shop so close to my house... I will be going back for any further needs and will highly recommend to anyone in the GR area to go to pro services before anywhere else!!! Also, they are timely and accurate with how long it will take... I had very little interruption in my day because they were right on it!!

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).

Always a good experience when visiting Leo and Eds Auto Service!…read more They are over the top helpful and knowledgeable, and very eager to get my vehicle in good condition. They set clear timeline expectations and seem to exceed them each time. Prices are very reasonable and on par with what I would expect. When I got new tires here they even offered picture comparisons next to my car of the colored text options in their professional inspection report online. Looking forward to the next auto service here!

My first experience at Leo and Ed's was as good as I could have hoped!…read more Rick was fantastic and made me feel like he has best interest in mind. Thanks

Great experience from start to finish. Was explained up front how everything would be handled. Then…read moreit was handled exactly as they said it would be. Then when I inspected the vehicle the work they did was flawless.

Absolutely perfect. Got us in quickly, had all the needed parts and did a great job on the…read morerepair. Reasonable price for quality work. (Really nice people, too!)

Currently driving my Honda fit cross country and unfortunately had a run-in with a deer on the…read morehighway outside of Grand Rapids. Dave took it in and checked everything out, reattached the splashguard that was hanging off super quick - REALLY REALLY appreciated the speedy help and peace of mind!!!! Super grateful!!!

I drove my 2009 Smart car 40 miles of expressway (70mph) to their shop for problems with the…read moreshifter/transmission. After three "expert" techs and 90 days I got back a car that wouldn't start, locked in gear so it couldn't be rolled around, dead battery and a front tire with a hole so big I can put my fist in it (see picture). WTH happened? They said they could never start it so apparently worked on it in the driveway but despite never getting the car running their "estimate/diagnosis" was it probably needs a transmission module but they didn't have the software to reset or determine if it was bad... THE CHARGES: $600+. I left a car that ran and got back a car that didn't plus had a tire which looked like it was shot with a cannon and a dead battery. I can't recommend them for ANY auto repairs on any thing. Disappointed and $600 poorer.

Worst service ever! Continuously failed on promises to complete and they failed to communicate…read more Instead of admitting that he can't fix it and accept responsibility as the business owner, he blames his employees for the work not getting done. He has had the car for almost three years. We have tried to be understanding but enough is enough.

My number 1 place to take my vehicles. Always professional and courteous and prices are reasonable…read more They are also fair and truthful unlike Belle Tire who tries to always sell you things you don't need. Love this place and won't take my vehicles anywhere else.

Honest, prompt, economical, and friendly. I was so pleased by the way I was treated. I was bracing…read moremyself for a huge bill. But they fixed my problem and sent me off with a very reasonable bill (a fourth of what I was expecting) - shocking!

I don't like leaving negative reviews, and I tried hard to avoid doing so here--but I'm sharing…read morethis in case it helps someone deciding where to take their vehicle, especially for anything more complicated than a basic exhaust job. What went well: They did help me choose a setup that met my expectations for sound. From a "parts selection" standpoint, I got what I asked for. The problem: I'm now paying a second shop to do the job I originally came here for: The whole reason I brought my vehicle in was for the exhaust to be tucked up properly and routed cleanly. Instead, the installation was left hanging significantly lower than it should, it wasn't aligned evenly, and the overall workmanship looked rushed and sloppy. At this point, I'm having to pay another shop to correct the fitment and complete the objective I came here for in the first place--which is frustrating and avoidable. That concern also turned into a safety issue: when I drove to another shop afterward, my wife followed behind me and called asking me to pull over because the exhaust was swaying so noticeably while driving. I tried to give them a chance to correct it I went back in good faith to let them make it right. I tried to explain the issue and work with Lyndsey, but I got nowhere and didn't feel my concerns were being taken seriously. Let alone heard. Second opinion confirmed the issue immediately: I took the vehicle to another shop. They got it up on the lift, immediately understood what I was pointing out, and even commented on the poor workmanship. Bottom line If you only need something simple and you're not picky about fitment, maybe you'll have a different experience--but based on what I received and how the follow-up was handled, I would not trust this location. I have two identical vehicles. One has a standard Y-pipe, and the other (serviced at plainfield) has a more "aggressive" rumble box. Both are otherwise stock. Originally, the serviced vehicle sat at roughly 4" from the body at the center exhaust. Just as the completely stock vehicle pictured does. When I removed the mufflers from the sportier vehicle, the pipe dropped significantly. Lyndsay and her tech are claiming the nearly 8" it's currently hanging is "stock," which doesn't align with OEM. Again, I brought this in to have it brought back up and new hardware welded in. They simply welded in some hardware and called it a day. This was an incredibly disappointing experience.

Prior to going to Ronda, for years I have/had been taking my car to a different shop (national…read morechain you're all familiar with). It felt like with each year the prices at this national chain I used to go were not just becoming higher, but more dishonest. The work was getting sloppier, timetables got drawn out, the communication sloppy, and the know-how was slipping. Fast forward to present day and I needed some MAJOR work done on my car. The kind of work that is 1/2 a down payment for some folks. I just didn't trust that national chain to work on my car anymore and the quote they gave me was ridiculous. So I shopped around and came across awesome reviews for Ronda on Breton. Let me tell you... the reviews, as good as they are, don't do this place justice. 1. Very fair pricing. Honest brokers! 2. AMAZING work. My car has not driven this well in about 4 years. 3. Expeditious. Despite having to order a part on the spot, they were still able to get the work done in a tight timeframe and same day. 4. Very communicative. Was in contact with them twice during the day and given updates (my thanks to Jacob). I'll be taking my car here from now on. My only gripe is that I waited this long to take it to Ronda to begin with. Excellent place. Trust them. They will take care of you.

Outstanding Service & Honest Pricing!…read more I can't recommend Ronda Auto Center enough! From the moment I walked in, the team was friendly, professional, and transparent about what my car needed. They took the time to explain everything without pushing unnecessary repairs--something that's hard to find in an auto shop! The service was fast, and my car runs like new. Fair pricing, honest mechanics, and great customer service--this is my go-to shop from now on. If you're looking for a reliable auto shop in Grand Rapids, this is the place!

Excellent customer service. Nate is wonderful to work with and the prices of repairs are very…read morereasonable. He is very busy but is quick to respond and keep you updated on your repairs. There is very limited parking here and it creates somewhat of a challenge backing in or out of the repair shop however the team was helpful in pulling my car out. They take cash or card. There is a fee to use your card.

Rev-up for over-the-counter, except, quality customer service. Questions answered. Service…read moreexplained. Knowledgeable. Skilled. Friendly and fair. Customers and vehicles - treated with equal respect. Thank you! Thank you! Thank you! Until next visit!