Jim is a guy that I have come to trust entirely. His place is a little dated, but I assure you that…read moremakes no difference in what he is able to do.

Always the greatest. Best service. Best car carr. We have taken a car or three there for years…read more Sorry guys. We retired the Liberty.

These guys are doing it right. Excellent customer service, knowledgeable mechanics, and great…read moreprices. I've been taking my vehicles here for years and every single time I leave knowing I was given the best deal around for quality work. Above all, these guys are honest. It's the only place I know of where they actually take the time to listen, explain, and find the best option for your situation. I trust what they tell me and have never been let down. It's good to see someone carrying on the tradition of integrity in West Michigan. Just a really good, down to earth shop.

Only place I'll take my car. Chris is easy to do business with and he does great work.read more

I drive from the other side of town to continue using Russ's. Very professional, excellent work,…read moreand they complete the job the same day. Never suggest work not needed.

Yelp has my town wrong, I am from Grand Rapids. We have used Russ's for years. They are honest and…read moredo good work. There might be places that will do a job for less money, but Russ's will be honest about what they can and can't do and tell you if they don't think a job is worth the money. Sometimes some parts of a car wear out and it is good to know what it will really cost to "save your baby" or if it is time to let go of the daily transportation. They will work with you to do critical repairs and tell you what issues can wait to help you budget.

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).

Our van door was not latching properly. I talked to Brain and he was able to look at the van that…read moreday. He was able to address the issue by just lubricating the doors, but also explained next steps if the problem continued. You can tell his passion for fixing vehicles, but also helping others! We will definitely be returning for future services. Thank you again Brain and team!

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

Honorable prices, honest work, and knowledgeable. Highly recommend them. I've taken trucks, cars,…read moreand vans here over the past three years. I've never been disappointed. Also, I saw the mechanic from my old work place here one day getting something fixed. That's sayin something.

Excellent customer service. Nate is wonderful to work with and the prices of repairs are very…read morereasonable. He is very busy but is quick to respond and keep you updated on your repairs. There is very limited parking here and it creates somewhat of a challenge backing in or out of the repair shop however the team was helpful in pulling my car out. They take cash or card. There is a fee to use your card.

Rev-up for over-the-counter, except, quality customer service. Questions answered. Service…read moreexplained. Knowledgeable. Skilled. Friendly and fair. Customers and vehicles - treated with equal respect. Thank you! Thank you! Thank you! Until next visit!

Honest good hard working folks in there! The quality of the work is unmatched. Very professional…read moreand these people really helped me, fast, and accurate. I would recommend these mechanics and this business any day. -Nathan Hofstra Walker, MI

I have been getting oil changes and having my cars repaired here for the past 10 years. I have…read morealways had great, knowledgeable and friendly service from Butch and his staff. I never have to take my car back multiple times to get the same thing fixed, they always find the issue, fix it the first time and I am charged a fair and reasonable price. I highly recommend Quick Time!

I've taken multiple vehicles here about 7 times total. They have been honest and pricing is…read morereasonable. They do what they can to turn the car around in time. Text communication is a nice feature when they are diagnosing. Sometimes it goes to voicemail when you call because Alex or whomever stepped into the shop. They have always called me back same day. Glad they are in Lowell and I recommend them.

Is this place open anymore? I called days ago, left a message and didn't hear back. Called today…read morewhile they're open and goes to voice mail again.