I've had cause to visit these guys twice in the past few months. In both cases, thankfully, the…read morerepairs were relatively minor. Everyone at the shop was easy to work with. They were attentive, friendly, and communicated clearly about timing, budget, process, everything. No surprises, which I personally really appreciate. I wouldn't hesitate to bring my car her in the future (though hoping it will be a while before I need to return, please).

One of my cars was recently involved in a hit and run, so I was in need of collision repair…read moreservices. I used Automotive Collision Repair several years ago for another vehicle and appreciated their service and quality of work, so I decided to try them again. I called their shop after the incident and they quickly arranged for my vehicle to be towed to their shop (it was not drivable). The tow service was great, being both efficient and timely. Jimmy, one of the managers, arranged for me to obtain a rental car and even dropped me off at the rental facility. After dropping off my car, shop staff kept me periodically updated on the status of the repairs. One key part was apparently in recall status and not available through the dealer. The repairs could not be finalized without this part, potentially causing issues with my rental car availability if not resolved. Understanding the potential problem, the managers of the shop worked to resolve the issue quickly to my satisfaction, explains to me in detail the options available. Shortly thereafter my car was ready for pickup. The managers arranged for my rental car to be picked up from the shop (saving me a bunch of time), and Josh in the front office ensures my vehicle pickup went smoothly. I simply can't ask for more in a body shop.

3 months later and still a perfect door alignment repair! Ford Bronco came in with a poorly…read morealigned driver door that let in wind noise in driving along the freeway. It's fully fixed! It's a local / family business and you'll be served kindly. Small note they may not accept car drop off due to vehicle space. We drove from Walnut Creek and had to go back home and drop it off the following day so keep that in mind if you're coming across the Bay Area. I would come back again.

I had my driver side door replaced a few years back by this shop after getting t-boned. So when I…read morefound a replacement door (and hood, which only requires 4 screws to replace since the hinges stay intact) which matched my car's color, I excitedly called them back to see if they could do a swap for me again. I ended up having to call 3 times until I was able to speak with the owner Vahe (sp? ; I'm not sure if he's related to Raj, the previous owner apparently) who refused to give me an estimate over the phone and said he had to 'plug it into my estimate software.' After some additional quibbling, he finally told me that it would probably cost around $600-700 dollars. This amount of money for a simple door and hood swap is ridiculous! It's something I could do on my own time but I just don't live in a place that allows for mechanic work (apartment complex) or access to all the tools. I recall Raj was way nicer and professional about it rather than trying to sound like a used car salesman and sleaze their way into bringing my car to the shop (I would have to ask a friend to bring the spare parts to be swapped since they don't fit in my car, at which point would be difficult to decline the job). Really, really disappointed and I don't think I can recommend this place again. *Update* Very interesting that the owner chose to respond so quickly upon my updated review. Their claim was factually false, as reasons to bring in my car were never discussed over the phone and he repeatedly just stated that he would be plugging in and quoting me whatever his estimate software produced. In fact, they have a button where you can request an estimate right on their Yelp page which makes it even more unbelievable. Would re-iterate to avoid this place like the plague since the new owners obviously did not carryover the honest work from the previous ones.

Dear Robert and the amazing Fruitvale Collision team,…read more Thank you for the outstanding paint job you recently completed on my friend's SUV. Because the car is parked outside near the beach, the body needed significant repair. Referring a business can be risky, but I will continue to recommend your shop without hesitation. The service was truly five-star from start to finish. Your team is professional, hardworking, and trustworthy. The quality of the work is exceptional, and the car looks fantastic. Having visited your shop before, I am consistently impressed and always leave completely satisfied. Thank you to Robert, Jose, Efraim, and the rest of the team for your professionalism and excellent service. Best regards and keep up the excellent service! Diana

No complaints. They have helped me twice now, once to replace the driver's door after a hit and…read morerun damaged the original, and then to also to re-attached my bumper after... a hit and run. (This is what happens to your beater car you park on the street in Oakland.) They did quick, good work both times at a great rate. They are friendly and happy to work with you to find a solution to your problems.

Great job and quick , great customer service !!!!! I recommend this place and they have good and…read morereliable price

10/10 for the quality of the paint job - the part looks original and the price was fair.read more

Giovanna and her team are incredible! They worked on my car with reasonable prices, realistic…read moretiming for repair and let me come in on the weekend to get something out of my car I needed. They're very courteous, have a great follow up & communication. I love that's it's woman owned and support woman employees as well as the community for 1st Fridays. They also make great cappuccinos for their customers! It's a very clean and cute shop!! 10/10 stars from me!

Uptown Body & Fender is also independent shop -- and that matters…read more Independent means they are working for the quality of the repair, not for the insurance company's lowball target. They are not there to skip the things you can't see just to make the numbers easier for the insurer. Giovanna and her extremely capable team know the ins and outs of insurance negotiations, and they know how to help customers get what they actually need. Some of them have worked on the dark side of insurance, so they know exactly where the pressure points are -- and yes, they know how to wield their lightsabers. When I told people that a bus hit my parked car and kept rolling, after they picked their jaws up off the floor, five different people immediately told me: Go to Giovanna. One of them had just picked up their car from Uptown and said, "Don't even bother shopping around." That recommendation was fresh. My front fender hasn't looked this good since 2012. More importantly, I know the safety features behind the bumper -- the parts I can't see -- were restored properly. They told me I would only have to pay my deductible. That is exactly what happened. Giovanna and Uptown Body & Fender are the real deal: independent, skilled, community-trusted, and absolutely the people you want on your side when insurance is involved. Massive bonus point: Giovanna is an OG trailblazer: a woman owner in the very male-dominated world of auto body repair.

BIG FAN of Caliber Collision…read more My 13 year-old Honda was in bad shape after it was severely vandalized. From the moment, I stepped into Caliber Collision, the entire staff provided outstanding professionalism, expertise and well deserving of Rave-Reviews in extending, exemplary (5-STAR SERVICE) What a great team, everyone worked in harmony & were friendly, compassionate and on point. I was very impressed in the speed of getting the repairs done, with constant updates & comforting attitude. My car was returned in perfect condition with a make-over looking 10 years younger! I want to thank each & every member that did their job with integrity and ethical standards. Gratitude from the bottom of my heart, making me feel so much better after the unfortunate damage. Most definitely an operation that exceeds expectations & one that I highly recommend! Keep up the Great Work! Patricia

Found Caliber Collision through my insurance and have brought 2 cars here. It's conveniently…read morelocated walking distance to Enterprise Rental, which is a preferred rental car company for my insurance. Both times, dropping of my vehicle in the morning was difficult bc of a vendor (the same vendor each time) was blocking the driveway with their large truck double parked so I wasn't able to pull in. I had to circle around the block multiple times, finally found parking nearby - only to have to move my car into the garage after the vendor left. I understand they are located in a company space, but having an efficient way to drop off vehicles seems like it should be a priority. The first time I brought a car in, the damage was repaired quickly and the work was good. As a result, the next time one of my vehicles needed work, I brought it to Caliber. However, this time my experience was incredibly disappointing. When I picked up my car, I could see the body damage was repaired, but my car had some unsightly white residue on it. It was promptly taken back and cleaned after I pointed it out. I didn't think too much of it and now wish I had taken the time to examine the inside of my car before leaving. The interior of my car was filthy - not how I dropped it off. The third row was lowered to expand the trunk area - also not how I left it. There were dirty dust/scuff marks and drops of yellow paint. Some sort of sticky white residue on the interior panels, too. And "Juan" left his Starbucks drink in a cup holder in the back - which turned moldy. This was the first time I received a vehicle back in worse condition than I left it - and unfortunately, I did not realize it until my kids opened the door to hop into the back. After my service, I received a generic email from Caliber inquiring about the quality of work and customer service. I left a description of the dirty condition and attached photos . I did not receive a response back. So, I've not returned.

If I could give VIP Auto Collision Repair 10 stars, I would. Let's be honest, nobody ever wants to…read moreneed a body shop, but if you do, this is absolutely the only place you should go. I'm incredibly particular about my cars, and handing over the keys to my BMW X3 M after an accident was incredibly stressful. You constantly worry that the paint won't quite match or that it'll just never look or drive the same way again. Unfortunately, my car actually got damaged twice recently--and both times, the team at VIP completely blew me away. They didn't just fix my car; they made it look like it just rolled off the showroom floor. The paint matching is absolutely flawless, the panel gaps are perfect, and everything feels exactly as tight and dialed-in as it did from the factory. You can tell they genuinely care about the craftsmanship and take immense pride in their work. They absolutely do not cut corners. Beyond the amazing bodywork, what really stood out to me was their integrity and the exceptional value they provide. The auto repair industry can be incredibly frustrating to deal with, but VIP is refreshingly honest and their pricing is extremely competitive. When repairing a high-performance vehicle, you usually brace yourself for outrageous markups, but VIP gives you absolute factory-level craftsmanship at a genuinely fair price. They never try to upsell you on things you don't need. They kept me in the loop the entire time, handled all the annoying back-and-forth with my insurance, and actually delivered the car exactly when they said they would. It was a completely stress-free process. It is so rare to find a business that genuinely cares about exceeding your expectations, let alone doing it twice in a row. They have earned my trust completely. If you care about your vehicle and want it done right the first time by people with actual integrity who provide incredible value, take it to VIP.

Jerly and Joseph are amazing. Came in with my Honda minivan for bodywork and they were very…read morefriendly, responsive, and reasonable in their rate. 5 days in the shop and the car looks new. Thank you - highly recommend them for all your body work needs.

Ahmad is truly the best! I have had experiences with other car shops in the past where they try to…read morecharge me an arm and a leg for something my dad can buy and replace for $50. Ahmad gave me a great deal! He and his team were very fast fixing my car (replacing my bumper, grille, undercover, paint job...etc.). He is a very kind person and you can tell how genuine he is. If I have any car issues in the future I will be back. I'm also going to recommend him to my friends and family who are in the area.

Go to this place if you have the unfortunate need for body work on your car. Great service. Very…read morecommunicative. We had an issue with parts but Ahmad worked with me and my inusrance company and went over the top to take care of my issues with my car. Car looks great. Highly recommend.