Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Samantha is very wonderful and always answers any questions I have. Everytime I speak to her very…read moregreat service!

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

Aaron and his team are through professionals. They take the time to listen to your concerns and…read morerequirement and go out of the way to make sure they understand the needs. Their follow up too is beyond words. Outstanding customer service.

I recently purchased a policy from Farmers through Aaron Thach office. I worked with Catalina…read moreGargollo in the office and she's great! Catalina took the time to answer every single question I raised and captured the answers in emails so we have an audit trail. Throughout, she acted professionally, patiently, and provided excellent customer service surpassing my expectation! A couple times I called the office when there was no one to answer, likely everyone was busy. Shortly after, Aaron himself would call back to follow up which is rare. In summary, I would highly recommend Aaron and his staffs for any future insurance needs. Their level of service is a special among many.

I worked with Steven Del Terzo from Tiffany's team to get my policies transferred over after moving…read moreto CA. He was great to work with. He responded quickly and provided all of the information I needed to make a decision. I'd highly recommend this agency.

Not a big fan of insurance agents over the years, they are annoying and always selling their…read moreservices I'm not interested in, their normally hounding you down to buy policies and I get so annoyed when it goes from car insurance to the 10 other services they have and so on... however, ERICA... she was definitely a different agent, her professional experience, actions, customer care and communication is superb 100% fantastic. She really kept me up on point and did not over sell anything I was not interested. She listened to what I asked for and delivered. I left the state last year for vacation and my insurance expired and she made sure when I returned to get back on track and kept close contact to make sure my auto insurance was updated. Also when I do talk to her she's always professional and never sounds rushed, fake or rude. Thank you for bearing with me and keeping me insured.

I contacted Eric with an insurance quote for my family. He was quick to respond and did his best to…read moreprovide any discounts applicable. Eric is very thorough and explains what each coverage does and why he recommends it. He is here to make sure you get the right coverage. I didn't go with the quote he provided as it was higher than our current rate but I would definitely contact him again if I'm shopping around.

Eric Gee is amazing and attentive. When State Farm canceled my homeowners' insurance, Eric was able…read moreto find me a suitable replacement. He is a terrific person, and very knowledgeable about insurance products offered. If you need help navigating the sometimes tricky SF insurance maze, give him a call and rest assured your insurance is in good hands.

Joshua Romano and his family have been awesome agents with my Farmers accounts for years…read more My car was stolen and they were on it. Thank you Josh, Caren Doyle

If you're looking for a local insurance agent you can trust, your search stops here!…read more We tease Josh about being the unofficial mayor of Pacifica for a reason. We've exclusively done business with Josh (and his Dad Mike since Josh was probably in diapers) for way over 25 years without a single hassle. The entire Romano family has been in the insurance business forever, and there is a comfort that comes with that kind of experience paired with great customer service. We recommend them to all of our friends! Pacifica is so lucky to have them in our community!

I've worked with Ana and Aries from their initial launching and I've witnessed their evolution. As…read morea #Realtor, our home owner clients expect great service and reliable folks, not to mention exceptional customer service and, most importantly, the right insurance protection money can buy. That, in a nutshell is what Aries Insurance delivers... and all done with a smile! Great work! #TheBrokerWithAHeart @San Francisco CA

I highly recommend Ana and her team at Aries Insurance. My company was needed Worker's Compensation…read moreinsurance and liability insurance. She was able to accomplish all that for us really fast. I am super happy with her service. I recommended.

After over 15 years and over $200,000 of premiums with the Romano Farmer's Insurance I had a fire…read moreat one of my buildings. I had no idea how to proceed and called them for help with this and they told me it was out of their hands and offered no guidance at all and did not even bother the call the adjuster on the case. because of their lack of help I had to hire an Insurance Advocate to represent me to make sure that I received what was fair for the damages. I always believed that a Broker is supposed to help in the time of need, the Michael Romano brokerage company has failed me miserably I have since moved my business to another Farmers broker. My new broker has been wonderful and has helped guide me through the rest of this fire disaster. I'm sorry that after all these years Michael Romano brokerage company turned out to be completely useless

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Pacifica, CA area since 1990, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0791758

Amazing people to work with. All renewals done on time. All requested paperwork issued timely…read more Great rates and awesome customer service. Definitely would recommend Broad Spectrum Insurance for business or personal insurance needs.

I have never had an issue. I love BUNDY she is great and always advocates for me even after I bug…read moreher with so many questions :) She has even advocated for me with the Department of Auto Insurance when I needed the support /backing of my broker. I have never met Dimitri but don't let Bundy go she is an asset to your team.

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Most of the people I called looking for insurance gave me the runaround. But not the Connells! They…read moregave me a rate that was significantly lower than all of the other agencies and were willing to expedite the process in order to help me maintain my clients. I don't think I've ever been so happy to pay for insurance. Great guys and great service!