Phenomenal customer service. Had a big issue with my pdfs and the guys fixed it and made it all…read morework for me. Thank you adolpho and Paul. I'll be back

Honestly, this FEDEX is the little engine that could. They are out here fighting for their lives…read morewith little support from FEDEX. Corporate did them dirty with no access to WiFi.

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

So I went to the UPS store on Saturday to a live scan and I got there at like 255 with no…read moreappointments. Apparently you have to have an appointment. I did not know that I drove from Tucson Arizona to get the live scan and Danielle was so wonderful. She took me without an appointment. She worked really hard to make sure I was able to get the live scan and she was so nice. I was having one of those days and she just was amazing. I am so thankful. Then on Monday she called to follow up just to make sure everything was good and she wanted to make sure everything went through.

I'm bummed I have to write this. This place is conveniently located but they have lost my business…read more I went in to make prints for my children's school projects. I had text and pictures. The associate had everything printed in black and white. I needed the pictures in color. She then reprinted the whole thing and charged me for both. So I was basically charged double for what I actually wanted. I've been to other UPS stores where they check the file and ask if I want it printed in color or black and white. The associate was talking to another customer at the time and was not paying attention. I'm disappointed that they still charged me for the extra prints I didn't need and could have at least gave me a courtesy since I have frequented this establishment.

Always Amazing Service! I love coming to this Postal Annex…read morelocation -- Michelle and Jesse always take such great care of me! They're friendly, patient, and super helpful every time I stop by. Whether I'm shipping a package, printing something, or need help with paperwork, they always make the process quick and easy. Thank you both for consistently providing excellent customer service!

Such amazing service! I brought in an abstract art project to be laminated! He was so calm and…read moreworked with us to get the job done! He had so much patience! I couldn't recommend this postal annex more!!!!

Awesome customer service. Came in with a huge rug to return and totally unprepared. They helped me…read moreinvent a way to package the rug, print the label, and get it returned. AWESOME experience!! Thank you!!

This Postal Center Plus store is the absolute Best. I have…read moreused this place 3 or 4 times for packages,cards, and a variety of services and would highly recommend this place to everyone. One example Id like to share..I got a package thru Fed Ex with a return label that was completely messed up and return label wrong after waiting for it. Arlene went way out of the way to help me straighten the problem out..She called me right away and told me it was wrong and held the package to pick up.. Other times I go there to make copies of things I need or for a notary signature and their service is quick,very professional and you can always count on them. Also, they have an awesome amount of different cards for sale,nic nacs and items that alot of people would find interesting to give as gifts. Use this place like I do knowing they are the very best at what they do. Extremely satisfied.

John & Nick at Postal Center USA were a big help for me today. I had an oversized return that they…read morehelp me get packed up and shipped at the most affordable rate available. The new ownership has updated the aesthetics inside this local mail center. They offer many services to the community like, private mailboxes, passport services, shredding, notary and offer rates from all the major shipping companies around. They take the extra step to offer a great customer experience. I will continue supporting and recommending this small local business.

I called this location to ask a simple question about my U-Haul reservation after there was a…read morechange made. The woman who answered the phone was extremely disrespectful and unkind. I was just looking for clarification, but she clearly seemed unhappy and treated me like an inconvenience. Customer service matters, especially when people are already dealing with the stress of a move. Management should really reconsider who they're hiring and how they're representing the business.

FedEx is THE ABSOLUTELY WORST shipping service EVER!!! Every single time I buy something and it is…read moreshipped by this company it never arrives the day it is supposed to. I sit ALL DAY waiting because it has to be signed for and, as always, the delivery "time window" keeps changing till they say a new delivery date will be posted. I swear I will NEVER buy anything again from a company that uses F You Express!!!

I used purposely used the print and go email to send my files to them hours before heading to the…read morefed ex office in elcajon. After receiving the confirmation email from fedex letting me know my files were ready to print i got there and tried printing my files using using there self serve printer. The printer didn't work. I went to the front desk for help and was told Fed Ex didn't print Excel files only PDF files. I asked why I wasnt told about this when I received my confirmation email from them saying my files were good to go. It would've had them changed to pdf and save me a unnecessary trip. All he could say to me was that it says it on every printers in the office. A lot of good that does me when using the ' print to go ' email and you get a reply saying your files are good and ready for printing. It seemed to me the guy at the front desk was more worried about leaving work on time then helping print my files before they closed

*Rating the Photo service *…read more Have ordered a few photo prints and they always look fantastic and print quickly. Everyone in photo service is super friendly. Will continue using for bigger printing services. I've looked at a few places for printing services and Staples seems to have one of the best prices.

Service needs to improve... When they have a special on…read morespecific products they should be able to provide them to the customer. Instead I got a you would have to get it from the racks and there's no sign for that in the store also the cashier needs to be able to say something nice instead of " I don't own the store ... I don't know why you need to bring it to me." That's not an answer for that this person needs to have a better actitud than this and be able to "HELP".

Jeff & Malia run an outstanding store. All of the employees I have interacted with are courteous…read moreand very knowledgeable. I had two cutting boards/stands packaged and shipped to my son in Milwaukee, WI. The package arrived in fabulous condition. He indicated the package didn't even look like it had been handled. All of the items in the box were expertly wrapped. Based on the outstanding service and handling of my items, This is the only store I will use in the future.

Customer Service was not good. Young lady working the…read moreregister was not at all friendly and she was Throwing boxes around.

The staff here is great. We have used this printer since 2018. They have done large orders for us,…read moreas well as smaller orders as well. The last time we use the services both times we use Justin as our contact person. He is a great technician and he has a reputation for having great customer service. This time I worked with Ken and he was very customer service oriented as well. What I like about this printer is that they have the ability to give you estimates of how much you are , expecting to pay, they give you options when it comes to print style and design, and they are very upfront and honest with you about outcomes of your project. You can do all of this on email with them before you even have to visit the store. When you visit the store, you've already sent your print job to them on email. You just might need to drop by to drop off materials like specialty invitations, which was our project this time. I appreciate that Ken verified and sent proofs of our printing job on email for us to have a look at before we approved the final project version. Overall, Ken is a great printing technician and expert. His patience with our event team was awesome. The rest of the staff is very customer service oriented too. I recommend Copy-It La Mesa, CA!

The best service, great quality, and very good prices. It is…read moreso nice going into this copy place because they can do pretty much anything you need and they're very kind when talking with you. They helped me to get the exact service I needed.