My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of mail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store. read more

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in addition to P.O box rentals and a great assortment of gifts. Lovely little shop. read more

I stopped into this shop to buy 12 postage stamps to mail my Christmas cards. I came with cash since I didn't want this little place to be charged a CC fee for such a small transaction. She gave me a total of $10.80 not thinking anything of it, I gave her the cash, she gave me my change and she counted out the stamps and I went on my way. Once I got home I realized I was overcharged for the 12 stamps that she literally counted out. Stamps are .73 and are not subject to tax. Next time I will use the post office. It's only a couple dollars I was overcharged but it's the fact that it's just not right. read more

I opened a virtual mailbox here for my business. It went well for a while but about a year ago they stated losing my mail. Whenever I called in, the lady would tell me that I needed to speak with someone else and said she would leave a message with the owner, Maria and ask her to call me back. Maria never called and they wound up losing several pieces of mail, like IMPORTANT documents from the State. Today I received notification that the mail was scanned as requested. It turns out that she had to get the mail out of her system and marked them as scanned, even though they weren't. This obviously begs the question: how can you scan the image but lose the mail? No answer - no specific reason - they're only reply is "sorry, you're the only one this happened to. It probably got put in the wrong box and shredded" - THANKS This has taken OVER A YEAR and I've been charged daily storage fees the entire time - I assumed Maria would provide a refund since that's the right thing to do after all. NOPE - Maria is refusing to refund storage fees for mail that she lost. All I can hear is Turko saying "IT AIN'T RIGHT!" read more

I came in here recently. It had been a while, since I live in another part of town. I'll be back. Staff is friendly, helpful and knowledgeable. For your shipping and other related needs. A nice store... Hard to leave empty-handed. They also carry all kinds of gift and other items. read more

This place is great. They are very nice and helpful. Maria, the owner who attended me was welcoming and even fixed a mistake I made applying for a mailbox. The store has a nice assortment of greeting cards, office and packing supplies. Nice people. Support this small businesses. read more

The person helping me was so sweet and helpful. She relayed all my shipping options and ensured I understand the best value. She was quick and courteous. I will definitely come back if I need any shipping or stationary needs (they had cute cards, and miscellaneous items all over the store). read more

Great easy access spot to drop off Amazon returns. Fast service and nice neighborhood store! We like the greeting cards too!

I like the knowledge all staff have of different shipping modes. This includes skillful use of the computer to compare options, prices and delivery expectations. They even welcome merchandise returns on pre-paid labels and volunteer to print a receipt for our records. (Don't tell anyone, there are almost never lines of waiting customers ... very convenient parking, rapid service and lots of supplies and trinkets, too.) I really appreciate The Box Shop on La Mesa Blvd. read more

I saw a previous review regarding weird mail with your address. Why is "Debbie" still sending out mail? read more

The Box Shop - I saw another review about a weird letter from your address. Have you not taken care of "Debbie"? - Notaries Near Me - La Mesa, California

I Rarely need Notary services, but today was one of those days. So I yelped for notary public and The Box shop came up so I called and spoke with a lady who was very kind and she said there was someone there who could help me, so I went there and the lady I spoke with was the one who attended me there, she was very friendly and helpful and took care of my Notary needs in a timely manner. I will definitely return for any future Notary Needs. read more

Always friendly and helpful service. So glad they've been in the neighborhood for all these years.

This place is so easy and convenient. Shopping online so much more this last year I have had to return a ton. They print out my ship slip and tape it all up for me. The Ladies are so kind and there is normally no wait. Highly recommend read more

Everyone here is so friendly. They always look to show you the best rates for shipping.

This is my go-to for every packaging and mailing need. Employees are very friendly and helpful. Since their computer stores the names and addresses of recipients, shipping is quick and easy. All needed packaging supplies are available here. The Box Shop also has a varied and fun assortment of gift items and greeting cards. Bonus - supporting a locally owned business! read more

It's one hour before their closing time on Saturday yet they locked up and went home already. UPS left a package there for me to pick up and it has my medicine on dry ice inside. It will be ruined by the time they reopen on Monday morning and the medicine costs $120 plus shipping charges. Never mind my health, Box Shop. Incredibly unprofessional! AVOID this two bit, junior varsity excuse of a business. read more

Let's start by saying terrible customer service. I needed to have some legal documents notarized and thought the Box Shop would be a nice convenient place to do so. On the website it is stated: "We have a Notary Public on staff at all times during our store hours - 8:30AM to 6:00PM Monday thru Friday and 9:00AM to 4:00PM Saturdays." This however is not the case. The first time I visited in they asked me to come later because the notary was not there. My second try, there was one other customer in the shop. I waited my turn patiently at which point I was the only customer there. The lady asked me, "what do you need." I told her I had documents I needed notarized. She saw my envelope and asked to see what I had. Under her breathe, but loud enough for me to hear said, "I hate these long ones." I asked if they don't offer service for multiple notarizations. She replied, "we do but if any other customers come, I have to stop what we are doing and help them." I told her that I understood and it wasn't a problem. She reiterated, "I WILL have to stop for each customer that comes in, it WILL take a long time." At that point, I conceded and told her I would go else where. Long story short. Save yourself multiple trips and frustration, if you need something notarized go anywhere else. Thanks for wasting my time. read more

Very helpful and friendly. This is a convenient place to ship anything and it's much faster than going to the post-office. The staff is great and there are cute things to buy as gifts or just for fun. read more

This business is right down the street from our house and the employees are always so pleasant when I drop off packages. Today, Maria was extremely helpful and went out of her way to get me a box, help tape it up and label the package. I was thoroughly impressed with such great customer service! Going the extra mile sure made a difference for me. Thank you, Maria! read more

Owner is the only one that can notarize. She was out running errands when I got there at 8:30am. Notary services available from 1-6pm.

Cheerful, pleasant and efficient. I have always had great service from these folks, and just received some great help from them... I was flying up to spend Christmas in Seattle and used the Box Shop to ship most of the prezzies via UPS to my sister's joint. The weather was the roughest in the last 20 years and a lot of stuff didn't get there by XMAS. I also didn't bring my paperwork - like the tracking number. I called them today (12/26) to get the tracking number so I could follow up. Jack took my call and said he'd call back in a few minutes. He went ahead and talked to UPS on my behalf to find out where my stuff was - which he didn't have to. Another case of them making an extra effort for their customers... read more

So.....I read all the great reviews and have been looking for an alternative to do my mailing so I went to The box shop in hopes to find friendly, helpful people. First of all, I had my 4 children in the car whom I needed to bring in along with 2 fairly large packages to ship off. I opened the door dropped the first box of and went back to the car to get baby and the other box. My other 3 kids formed a line and went in quietly with my direction. The older lady behind the counter didn't offer to help me lower my box to the floor while I was carring baby. She was rude and very pushy the whole time. Huffing and puffing at my children and me. She was rude to the UPS/fedex guy that came into the store and very unorganized. I couldn't believe the lack of professionism I was seeing. I will not be going back to this store every again. read more

You will not find nicer more helpful people than the family that runs the Box Shop! Every time I have been in here, which has been numerous, they are cheerful and helpful and either get my items mailed or let me know if there is a problem. They sell various sizes of boxes and bubble wrap, plus other shipping supplies and, I think, gift cards and greeting cards, too. Even if I just need to weigh something heavy I am going to mail myself they will do it. My husband is the one who found it years ago and he won't go anywhere else, including the PO, to mail stuff. read more

I absolutely love this place. I'm starting to sell items on eBay and was looking for a quick, friendly place to ship my items. Whenever I go to the Postal Service, I wait in line forever. Since I'm so impatient, I decided to give this place a try. I never have to wait in line, and I always have competent, friendly employees who provide me with several options for shipping. The female employee is always very honest, and always addresses any questions or concerns I have. read more

Love this Place! Staff is so helpful fast and friendly.I actually enjoy coming here instead of the post office. I would recommend this place to anyone. read more

Great little shop I have been going to for years. I do not sell online any longer so my visits are far less frequent sad to say. But when we do go back we are always met with a smile and a friendly comment on how the kids are getting bigger and asking how we have been and how things are going. Very small townish feeling in here which is great and I wish more stores had this. read more

I needed help with a return and she was so nice to work with! got everything situated for me and made it a breeze! Definitley will use them again for any shipping and mailing I'll need to do! read more

I love this little postal store. The owners are so nice and just easy to work with. They have alot of little gifts so if you realize that your in a pinch to mail a gift, just go there and get it all done at once! read more

Horrible service. The old ladies working were snippy and unwilling to answer questions. I will not be returning. Too bad, because it's close to my house but I will go out of my way to travel farther so I do not have to be treated so poorly. read more

For the best, most caring Box Shop on the planet, come to the Box Shop in La Mesa! They care for your packages as if you were a member of their own family. They go the extra mile for you. The store is stocked with many wonderful gift items, and their greeting card collection is the best in town. Thanks Box Shop! Wishing you a prosperous 2018. read more

This is my go to place for sending packages, getting boxes and having a po box. I have been a customer for 8 years now and it is so nice to see a smiling and friendly face when I walk through the door. It is so much quicker and convenient than going to the post office and they have great hours too! read more

Been a customer for 2 years, the place is great. I've seen a couple 1 star reviews and can't imagine why. Some of them seam like horrible customers to begin with. I've been here a handful of times and have never had a bad experience. The worst thing that happens is it's sometimes busy. I've never had a problem shipping anything for my business and the reps who help me are always knowledgeable. I will continue to support the box shop as long as I live in San Diego. read more

I have been going to The Box Shop for over 7 years and I have had exceptional service every time. The staff is always kind and greet me with a smile every time. They offer many services all in one spot: You can buy a greeting card, mail anything you need to, notary services, shredding service and little gifts for many occasions. read more

Every time I've come in to ship something I have been very pleased by how helpful and friendly they have been. This is my favorite place to go for my shopping needs as well as greeting cards because they carry very beautiful cards. read more

This place is da bomb! Best alternative to any of the chain/corporate shipping and packaging places in town. Convenient, reasonable, usually not too long of a line, and tons of services. Go there! read more

Love coming here. Always friendly and efficient, rarely have to wait too long and many services are offered. Lots of cute items to browse and great greeting cards. A wonderful and convenient local business! read more

I recently went to the Box Shop to have a signature notarized. The owner, Muffy, was most helpful and worked with me to complete the process within a few minutes. The shop is conveniently located and easy to access. I have done business with her several times and she has always been helpful, efficient and professional. read more

Muffy and staff are the greatest! There is never a line, they fax, they shred, they sell boxes, stamps and envelopes. The best thing is they do it with a smile! No more rude, surly Post Office workers for me.... What a relief! read more

Amazing service and the sweetest family you will ever meet here. You just can't get this kind of help from a standard, corporate store. Love them! :) read more

Very helpful and friendly people assisted me in getting my boxes shipped.