The last time I was at there location off Kemper lane..they were really good..took care of all my…read moreeye needs

I had an appointment for 1:00 pm on a Saturday I had given them insurance information and also…read moreconfirmed the appoint through a text. So Saturday morning and they called three hours before the appointment and told me they had to reschedule. NO way would I ever use them again. This is the Milford Ohio location and in the past when I lived on the west side the Wing Eyecare was always great!

The staff at this practice is thorough and efficient. They are friendly and all aspects of my…read moreappointment were handled exceptionally.

No complaints at all. Really a premier group of individuals, kind, timely & personable. The best…read morehealth care professionals i've seen in a long time.

They do a great job!!! Friendly people, good products, and Dr McFadyen gives a very thorough exam…read more I was really surpised how well I could see through my new glasses.

We have been going to McFadyen Family Eyecare for over 10 years. Friendly people, good products,…read moreand Dr McFadyen gives a very thorough exam.

I had an issue with my eye which I consider a emergency and they would not interrupt their perfect…read moreschedule. They would not even give 10 minutes to look at it, I been a customer for 20+ years Would never step foot in the places again. Don't support this center....

This is my first review ever but I feel its important for people to know about this place…read more As much as I appreciate the optometrist I have been going to for over 10 years...I will no longer be going back. The staff is less to be desired along with the service of providing quality eyewear as well. I got my yearly exam for my eyes and decided to try them out for my glasses (I have been wearing glasses since I have been 9 years old so this isn't my first rodeo with glasses). When I got my glasses back, I couldn't see out of them...literally. They told me to wear them over the weekend. I still couldn't see so I had to bring them back of course. The girl kept doing tests on me, asking me odd questions,etc. The lenses were wrong, period. She sent them back...weeks later..still no glasses (6 weeks combined). Excuse after excuse of why they couldn't get my glasses finished. It was the strangest thing I have ever been thru tbh. Finally I asked them to return my frames to go elsewhere. When I picked them up, there was unnecessary attitude from the staff. It was unprofessional to say the least. Nobody should be treated that way. I took my frames elsewhere and had them done in 5 business days (with my insurance because they said this was impossible).

Prompy, courteous and professional staff. Everything was explained in a way that was easily…read moreunderstood.

I was so pleased w Dr V! He was very friendly and explained the details about my eyes, the digital…read morephotos that were taken and the various elements of my eyes. He answered all my questions and took the time to do so. It was a good experience.

We were delighted with the service and the glasses my husband had made yesterday. The glasses look…read moregreat, and he couldn't be more pleased with his vision wearing them. Mary made us welcome, was professional and efficient. Glasses were ready by the time we finished lunch. The selection on frames was impressive, especially the affordable ones. I picked out a red pair for myself, ready for a new prescription.

Have had numerous problems last 2 years. Prescription made wrong and was told my eyes would adjust…read more Lens has stress fracture before a year old. Another Lens eroded from frames then told the frames would not work with my prescription so had to purchase new frames. Complained over and over and Was told by manager not to come back!!!

Jake (very patiently) helped me find a pair of glasses that checked all the boxes. He already had…read morethe thinner temples and different nose pads (previously agreed to) on the glasses when I came to pick them up. I didn't know temples covers came in different thicknesses than on the glasses model or that they made nose pads that are sticky and keep the glasses from sliding down your nose. Thanks Jake!

Everybody was so friendly from the minute I walked in - Jake and Patrick are both awesome very easy…read morevisit. Had my eye exam done picked out a frame got my order placed all in less than 30 minutes. And I love the frame.

I hadn't had an eye exam in awhile. He was very helpful and answered all of my questions.read more

From the owner: Dr. Huneke provides prescriptions for a wide range of glasses and contact lenses, including…read morecontacts for astigmatism, extended wear, tints, bifocal and disposable types.

DO NOT GO HERE! Unprofessional. There aren't any doctor's onsite. It's all done virtually, if…read morethere's even a doctor signed into the system. I had an exam scheduled for 5:20pm on 2/4/2026. At 6:30 I was called back for my exam. The first doctor came on screen and decided she wasn't going to conduct the exam because they didn't do a lensometry on my glasses, even though my primary correction is with contact lenses. The second doctor came on screen, 10 minutes later, and didn't care about the lensometry. My wife had an appointment for an eye exam at 5:30pm on 2/4/2026. She was finally called into the exam room at 6:50pm, only to come out 5 minutes later because all the doctors had signed out. You read that right; there was a patient in the queue and all the doctor's signed out of the system know there was a patient in the queue. Imagine if you went to a doctor's office, sat in the waiting room for them for over an hour only to have someone come out and tell you the doctor had already gone home for the day 10 minutes earlier, which is pretty much what happened here, only virtually. Their solution was to have my wife drive to the Mason location today, 2/5, for an exam as they didn't have any availability at the Eastgate location today. Never going back.

Terrible experience with Eastgate Ohio Branch. Every time I call I am on hold forever, prices…read morewere expensive so I tried to fill prescription somewhere else only to find out the dr put a specific type of daily on the prescription that I had never mentioned using before. Called to have the brand changed and they wanted me to come back in for an appointment to change brand because it had been 60 days. Money money money is all they care about in my experience. Don't fall for marketing hype.