This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

I'm not one to leave reviews but I have the biggest beef with this place, forever holding a grudge…read moreat their lack of professionalism. It's been like 3 years and I'm still mad. I went here and was prescribed two prescriptions - one with a lower strength eye prescription which the doctor said I could "test" to see if I like, and one with a higher strength eye prescription. I was then to call them back, let them know which I preferred, and place the order. I call in and tell them I didn't like the test ones and want to order an annual supply of the ones which were both high strength. They confirm and place the order I get the contacts (which were dailies aka very expensive) and put one pair in my eyes and immediately can tell they messed up and ordered it wrong I call them back and they basically say it's not their fault, nothing they can do, they just followed the doctors prescription. Since I opened the box they can't give me a refund First of all, we discussed the whole situation and you were incompetent because you did not check when I confirmed you were ordering the right ones. You just "yeah yeah whatever"'ed me Second, does the doctor not work for you? Are you not ultimately responsible? If not and the doctor is an independent contractor, then perhaps you should have internally discussed it with your contractor and came to an agreement. They basically refused to refund me. Every year they send me an email/text asking me if I wanna schedule my annual exam. No ma'am, I'll take my business to smart business people who realize that refunding 1 box of contacts from the mistakes of their employees is worth more money financially than losing out on years of exams and contacts orders Anyway, hope they're doing terrible. Wishing all the worst for y'all

Andres, Dr. K. Delgado and Janelle all gave amazing service. I love this location we have been…read morecoming here as a family for over 15 years. Selection is always great and service top notch. Always a pleasure for our annual visit.

It was moreno valley, CA And it was in 2024 even though the vision plan i paid for has not expired…read moreyet. I wondered why my contacts were so weird but didnt know what Toric meant until yesterday when i looked at my lens prescription and looked it up.

Everything about my most recent experience was fantastic. The staff is friendly, upbeat and most…read moreimportantly knowledgeable. Joshua Dallley OD is brilliant! His prescription brought back excellent eye sight after 2 years of suffering with the double vision that I was left with after the expensive PRK surgery in Murrieta. The individual at that office just kept repeating the same dialogue " you just need eye drops". So frustrating. Joshua Dalley OD added a prism, did some mathematical work and walla, a prescription that works. Thank you so much, amongst so many things, I can drive again.

Very good doctors who knows what they're doing. They're using the latest technology, and they show…read moreme what is going on in my eyes. I trust Dr. Cho and Dr. Le.

This is 8 yrs in the making. My son and I have been going to Dr. Cho and crew since we moved to…read moreRiverside. This last experience made me write a review. I was the last appointment of the day and they did not rush me at all. I went through some things in 2024 and told them about it. They were open and caring and just wonderful. But every experience has been this way. Thanks Hip Optics for being a wonderful local business in Orangecrest and God bless you all!

Thank you DR. CLAYTON! My usual optometrist Dr. Bradley (who is excellent), wasn't available this…read morevisit so I had the pleasure of seeing Dr. Clayton. He's a seasoned physician with excellent patient care and serves as the namesake for both optometric centers in Moreno Valley and Riverside. As the lead/mentor to all the other doctors, Dr. Clayton has a fantastic understanding of visual impairments big and small. The explanations I received during my recent check-up were easy to understand, he's very approachable. I came in for my annual visit and ordered my new hard contact lenses along with some back-up glasses. The frames selection was a bit weak. I spotted several glasses that seemed too old for my taste, so I settled for some aviator-style frames. I liked them enough to buy them! My visit was later in the day, however I never felt rushed or uncomfortable. I took my time asking questions and received great service. The Optometric Center is linked to Loma Linda University Health (although they're not owned by them), so the office was able to obtain my ophthalmology documents from my LLU physician. If you're looking for RGB lenses for keratoconus (which I have), this is the place to go! The Optometric Center is highly recommended!

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

Amazing and caring staff. Dr. Nguyen does a great job at listening and assessing the needs of the…read morepatient. In my years of bad vision , over 20 now, I have never met a doctor who takes his time and does follow up and through exams. The staff is nice and friendly. There is a personal feel and business is conductor professionally and timely. I am very impressed and appreciate Dr. Nguyen's passion for his profession.

What can I say, Dr Nguyen is very thorough. His exam has been enlightening for me and my wife…read moreJudith. He gave us information about our eyes that we had never received from any other Eye Dr. "Doc" Nguyen is very dedicated to his work and his family. The staff, Jessica, is cut from the same cloth. She gave the attention for fitting and placement of eye wear that goes above and beyond. She complements "Doc" by her action with the patients. We can't wait for our next visit. Keep up the excellent work!

I almost don't want to write this review so I can gatekeep them but it was too good not to share…read more Recommended from my boyfriend and his family who have been going here since childhood. Each time I have gone in has been great. No complaints. The staff here really care about you and will treat you with respect and more than just a number. I've gone to too many places where it is noticeable they don't care about you or your eyes, just money. This place is not one of them. Every time I've gone in, the staff are chatting with customers asking about their kids/their families. You can tell this place has regulars and that's a green flag in my book. Dr. Everitt is amazing. I went in for new glasses and to try on contacts. I have been trying to find my perfect pair of contacts for the past 3 years. Other optometrists I've been to said my migraines were normal or made excuses for the blurriness by saying "my vision will never be perfect again like it was before I started wearing glasses". Dr. Everitt was the only one who listened to my concerns and tried different options to see which contact prescription and brand works for my eyes. No headaches when I wear contacts and it feels like I'm not wearing anything at all! She is amazing! I also want to give a quick shoutout to the staff who are all so nice and caring. Most recently Desiree and Emily who helped me order contacts and then also gave me some trial contacts to use because my order would not get here in time for my vacation. Thank you!

We've been patients at 20/20 Vision for nearly 20 years, watching it grow from a small practice to…read morea larger establishment. Dr. Everette is exceptional--she's the best! However, my recent experience with the staff has been quite frustrating. My son went in on February 27th for new glasses, and here we are in April with still no glasses. The excuse given was that they have a new lab and his high prescription takes longer. While I understand that some prescriptions require extra time, we've used Costco for his glasses before, and they had them ready in just a week. Waiting almost two months for glasses is unacceptable, especially when we've never waited this long before. The estimated arrival date is now April 21st, which feels excessive. I've heard that the practice is under new management, which might be contributing to these service delays. While I appreciate Dr. Everette's care, the inefficiencies and lack of communication from the staff have been disappointing. As long-time patients, we expect better service, especially considering the costs associated with our glasses. I hope 20/20 Vision can address these staff issues and improve the overall experience for their patients.

My eye doctor was great. I went in to get eyeglasses for the first time. DMV did not pass me for my…read morelicense without a pair of reading glasses. I would've given five stars, but my doctor filled out the paper that DMV gave me and she didn't fill it out correctly. So I had to return to the DMV two times because the paperwork is not filled out correctly so I had to go back into the doctors office and have them fill out the paper correctly, causing me to have to wait at a DMV in Long lines for too long as that. My experience was great. I'm getting a nice new pair of Prada reading glasses.

Would not recommend. Easy check in but the wait is a bit much…read more First part of appt was fairly quick but once I was sent to the eye exam room to wait for the doctor, I waited 25 mins before I got up and left. I was the second appt of the day and was told that if the doctor was behind, that I would have to wait. I understand maybe 10/15 mins but over 25 mins? No thanks. Never coming back and never bringing my son here again. Waste of time. If I could give zero stars, I would.