My first time in Virginia Beach, and I get there when a majority of the businesses decided to close…read moreshop either for Columbus Day, or the lack of potential customers flocking the streets. But there it was - Sunglass Shack, open despite the discouraging weather conditions. The name sounds like a total rip from the more omnipotent Sunglass Hut, but the store setup was anything but. I rate this place high on the cleanliness scale, and the displays showcased products well. Their selection was everything you might expect from a decent sunglass store. Specifically, they sell Ray Ban, Maui Jim, Costa, Coach, Versace, Burberry, DKNY, and my new favorite - Oakley. But honestly I wasn't looking. I just went in because my friend wanted to go. As I scanned the displays, it just so happened that I came across a pair that, once on, I couldn't resist. Oakley. Fuel Cell. Matte black with ruby "iridium" lenses. From the front the lenses are completely red, but when you look through them, everything is a tint of blue. I didn't like the blue as I tend to appreciate the warmer sunglass tints, but seldom do I find a pair of sunglasses that I satisfactorily believe suits my face. My first mistake was going in. My second was trying on a pair. I suppose I could have easily walked out that store and said no. My friend was about to do just that anyway, but what got me most was how the salesperson - who turned out to be the manager - approached us with such professionalism, attentiveness, and knowledge of the brand at hand. It brought so much credibility to the store, which frankly needs it because I never heard of it and their website uses the generic ".net" domain. That nudge was all I needed to decide I wanted to drop a good $108 plus tax today. Of course the 10% military discount was nice, too, but I have to give credit where credit is due. Lowest price guarantee when matched with official vendor websites. I couldn't think of a good way to incorporate that info into the review, but there you have it! Also, you can order sunglasses through them and have it shipped to the store or to you, according to their website here: http://sunglassshack.net/

Great customer service, the worker that helped me knew what they were talking about and allowed me…read moreto actually walk out of the store to the sidewalk to see the difference in two different 200 dollar plus glasses. Was very happy with the buying experience. If I'm ever back in the area again and need some sunglasses I'll be going here!

I called to schedule an appointment for my 90 yo father but was told there was no availability for…read moreabout 6 weeks. I explained that it was a safety issue and could they please find a way to see him sooner: YES! Throughout the visit the staff and the doctor did everything they could to ensure that my Dad understood everything. (Even though he is very hard of hearing and you have to yell at him.) They deserve every star.

This is now part of the Clarkson Eye Care chain. Got glasses in Dec. Just got a bill for another…read more$170 because they didn't get the insurance approval right. Thats a 35% price increase 8 months after the fact. Manager said there was nothing they could do. No longer a local shop who cares. Just another big company trying to get every dollar they can.

Really loved my experience with studio Optix! I called for a repair on my frames, a tricky repair…read moreAND on a pair of frames no one has experience with locally other than Studio Optix. They were so helpful just over the phone, asking me to send in pictures so I didn't need to drive if I didn't need to. I ended up needing to go in and immediately LOVED the vibe of the whole place! The crew was friendly and helpful and the frames you could choose from were STUNNING. They fixed my frames completely out of generosity and kindness and I am so grateful! I am 1000 percent using studio Optix for all my glasses needs and wants!

wow what an amazing group of folks. My husband wore his glasses in the ocean and a wave knocked…read morehim over. We went to the visitor center and asked where the closest optic center was. We walked in snd Amy met us with a smile. We explained what happened and she was very friendly. She looked at his glasses and immediately said no worries, I can fix them. A man came in the room and assistanted Amy, also just as friendly. Glasses fixed. we asked what we owe and she said nothing. She saved our vacation and wanted nothing!! we put a $20 in a pig bank they have as a donation. that was the least we could do. THANK YOU STUDIO OPTIX

The Atlantic Ocean decided it wanted my glasses more than I did! We aren't even from Virginia and…read moreI figured losing my glasses on vacation meant I'd be stuck squinting for the rest of the trip. I called Gilbert Eye Care expecting I'd need a full eye exam, but all they needed was my current prescription from home (I already had prescriptions for both glasses and contacts). They got me into a pair of contacts the very same day! Everyone was incredibly kind, helpful, and understanding. They turned what could have been a vacation disaster into a quick, stress-free fix. I can't thank them enough and would absolutely recommend Gilbert Eye Care to anyone who needs outstanding service!

I was charged an extra $150 for progressive lenses. I remember distinctly telling the consultant…read morethat I wanted to order only what my insurance would pay. I paid $230 which was supposed to be half...when I picked them up ..I owed $350. How was that possible? There answer was that "someone should have called you". I never received a call and had to pay $350 to get my glasses. When I expected to pay $210. What sa ripoff. Do not use Gilbert Eyecare!

Amazing service and selection of quality brand name sunglasses. This was a Christmas idea that I…read morewas excited about. The location inside of Maceys is like a glorified kiosk, but it works. Not as much selection as in a full set up store, but I was satisfied. The best aspect was the service which was no pressure. However, she was knowledgeable. No pressure to purchase a second pair which is currently a 50% off deal. Recommend and happy to provide a full 5 star experience.

The case for my Oakley sunglasses either deteriorated or got something on them (the world may never…read moreknow). I took the case and shades to this location and was helped by Leslie. She was exceptional cheerfully replacing the faulty case and even cleaned glasses for me. Who knew she was a mind reader too?! A++!

I am not a yelper but had to come and leave a review for WRV. I had a quality issue with a large…read morepurchase that was not going away. After a couple of emails things got lost in the shuffle. I was really disappointed and decided to call the HQ in VA Beach. I was put in touch with Jen the director of their surfboard department and my experience was completely turned around. Jen was professional, listened to my plight and went above and beyond to make things right. She put me in touch with Chris the manager in the obx shop and he carried the torch to the finish line. While speaking to Jen I discovered that they try to use American made products and materials as often as possible. That they really care about their employees and have a deep bench of experienced people that have been with them for many years. WRV is a large company and after the email shuffle I was sure that I wasn't important enough for my problems to be addressed. Jen completely proved me wrong and made me feel that not only was I important as a customer but everyone that works for them and the community around our beaches and in the lineup are number one when it comes to their business. WRV has made a believer out of me when it comes to great people and a solid business model. I will be a lifelong customer after this experience.

NO MENTION OF 30 DAY RETURNS ON RECEIPT ?! Return policy…read moreneeds to be updated on their receipts & CSAs need to be trained to FULLY read receipt. I'm a VB native that has been purchasing boards and clothing since WRV located on Norfolk Ave. I now live out of the area and only make it down a few times a year and when I do, I typically purchase WRV clothing for my three children since they're known as the "Beach Kids" in our mountain community & still manage to easily spend a few hundred dollars annually between VB & OBX locations annually. I attempted to exchange (& spend more) an unworn with tag intact logo tank top that my son did not like10 weeks after purchase. Associate told me I was past 30 day return window but he will allow it. I was a bit shocked because I knew I did not see any mention of this on the receipt, but I didn't have my readers when I was in the store. I also found a recent OBX receipt that does indeed list a 30 day return policy. Website has a bit of a contradiction for period of return/exchange. Just wanna let management know so they can decide what their policy truly is and updated on the receipt, website, and train their employees.

Great afternoon activity. Great for kids and adults in relaxed environment with lots of paint and…read moreglitter and decorative options.

What a fun shop. Attended a children's party here a few weeks back and the kids had a great time…read more My daughter wants her party here next. The staff was so sweet and helpful. Azalea made my daughter feel special and I am so appreciate of that. Thank you to your staff.

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

Good selection and even better service. Andrew shares his expertise and uses technology to ensure…read moreyou're in the sneakers that best fit your needs. Not pushy, no pressure. Your 100% satisfaction is his priority. Although Andrew was my associate, I observed the whole staff demonstrating the same customer service. Good products, good people. 8-)

I'm excited to be the first to share this adorable and fun shop on Yelp!…read more I recently attended a partner piercing party here and came back today to shop when it wasn't so crowded. I'm so glad I did. I had a blast. The day I came for the event, I met one of the sweetest staff members who made me feel so welcome, her name was Kelsey. Today, I met another of the employees and the owner, Maddie, both of whom could not have been more sweet. This is a welcome addition to the hilltop shopping area and is located near Taste. I was told it's been here for around a year or so. They have a lively Instagram where they update new additions to the shop often so you can see what's recently arrived. It's beautifully decorated inside with a range of unique and well priced ladies clothing and accessories like sunglasses and jewelry. There was a nice-sized sale section with items where there was only one left marked down. I highly recommend you support this shop. I've now met three of the employees and each one is such a sweetheart, and the dresses and clothing inside are high-quality and on trend. I found a beautiful, unique, bathing suit cover-up, and my friend purchased some high-fashion sunglasses that are polarized for a really great price! It's nestled right beside Roast Rider and Taste so if you blink you could miss it, but they have an adorable sign they place out front so be sure to stop in and say hi!

There is something about this particular location - despite the cute lighthouse entry - that is…read moreoff-putting and dingy compared to some of the other locations along Atlantic. They have a large selection of items and have all the same types of things - but staff aren't very helpful and the roof was leaking in several spots which was somewhat nasty with dirty towels on the floor to collect the water/rain/dirt. It'll hit the spot if you're in need and staying nearby - but the ones nearer to 9-12th streets are nicer in my opinion.

The selection was great and they had lots of bigger sizes! The store is dog friendly as long as the…read moreowner is well behaved. The employees were very friendly and so helpful!