Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

This place is huge and seems to have all the latest and greatest in technology. They can do pretty…read moremuch everything from basic testing to surgery inhouse. My wife was referred here after a routine test for eyeglasses revealed some minor abnormalities. That was five or six years ago, my wife has had annual visits since that time. When we first walked in we were immediately greeted and given some paperwork to fill out since it was our first visit. Upon completion of the paperwork we took care of the copay then were directed back to the waiting area.  I appreciated that they made sure we knew where the vending area and coffee areas were located. The place was pretty full and the front staff seemed a little unorganized and chaotic but everything somehow worked.  We left our home without our morning coffee so we ventured to the coffee machine.  Wow!  The coffee machine is amazing, it dispenses everything from regular brewed coffee to espresso to lattes to cappuccino to Chai tea to hot chocolate and more.  My wife got a latte and I got a cappuccino, the coffee was actually very good.  We also enjoyed some tasty complementary cookies.   Having read some reviews which indicated lengthy wait times we settled in but the wait wasn't bad at all.  After maybe 15 minutes we were given some literature and a portable DVD player on which to watch a video explaining glaucoma.  We were only a few minutes into the video when we were escorted to testing area where they ran some tests on my wife's eyes.  After the preliminary tests we resumed watching the video in another waiting area.  Again, we only watched about five minutes until we were taken to the exam room where the doctor would be seeing us.  An assistant asked some questions and prepared us to see the doctor, she was very helpful.  We resumed watching the video during which time the doctor entered the room and introduced herself.  She said she would wait until we finished the video before proceeding because she felt it was important.  After we finished the video we asked a few questions which Dr. Dewundara was happy to answer.  She then proceeded with a thorough examination and more testing, she explained every step of the process and was very polite, friendly and professional throughout our time there.  She showed us test results on the monitor and explained them very well.  She said there was one area that needed further testing so we would need another appointment in a couple of months. We were very impressed with Dr. Dewundara and feel fortunate for my wife to be under her care. My wife has continued to get great care here over the years since this first visit.  The stand-alone building has its own spacious parking lot so there are no parking worries.  Overall we are very pleased with Virginia Eye Consultants. We are impressed with the state-of-the-art facility The wait times can get a little lengthy but the friendly, helpful staff and quality of care we always receive make it well worth the waits. Sometimes, when we are in the area, I think about that coffee machine in the main waiting room and consider stopping in for a cup. So far, I have resisted that urge.

Surgery was not very successful and they don't seem to care or have a plan. I feel I am "just…read moreanother patient". This is my third visit and they have done nothing except the same eye tests with eye chart and tell me how it takes time. My eyes hurt, are terribly irritated and my vision is slipping by the day. Follow up doc told me I need to meet with surgeon on next visit yet today's visit was not with surgeon. In addition, they were running "a minimum" of one hour behind but you can't leave once you check in to run a get a to-go bite. My appt was for 12:40 and I wasn't seen until after 3:10. And lastly, every visit I feel like I'm just a part on an assembly line. Rote verbiage over and over again.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

I see Dr. Rappaport for glaucoma. He is excellent, caring, and I feel lucky to have him treating…read moremy vision issues. His Battlefield office management staff, however, is pathetic. Today I reported at 09:35 for a 09:50 appointment and finally saw the doctor at 11:40. During this two-hour period, I spent 3 minutes getting checked in and checking acuity and pressures. I spent another 3 minutes getting eye photos and an hour and a half waiting. This is typical for that office. When questioning the delay, much of the staff was flip, unconcerned, and/or clearly annoyed. My vision prevents me from driving so I must impose upon others for transportation, and those kind people are also adversely impacted. I see other aged patients with canes, wheelchairs, and creeping at a snail's pace and see the discomfort on their faces as they wait and wait and wait and wait. It is sad. I hear the sarcastic comments of other patients as they wait and wait. When I discussed this with Dr, Rappaport, he told me that the staff is supposed to give regular status on the wait times but I have never heard jack. Never a status, never an explanation, and God forbid, never an apology. Such a status report would at least allow the opportunity to get a refreshment or reschedule in extreme cases. Had I treated ANY of my customers with such rudeness in my business dealings I would surely be unemployed and bankrupt. This is shameful. I have witnessed other specialists resolve this situation. It COULD be fixed, but as long as the money keeps flowing in, nobody seems interested respecting very people that who are responsible for the Tidewater Eye Center existence.

Would give a zero if I could. Waited an hour for appointment…read more Dr. Fox very bland and disinterested. Left the room before I could thank him or say goodbye. Wow....

Made my appointment at the only office I've ever been to the previous year...went to appointment to…read morefind out that the doctor moved to another location. Front desk stated don't you get the text. I did and it said I had a 330 appointment on the day I already knew about. Nothing in the text said it's at a different location! I guess I was to look it up on Google Maps? I know the Main Street and not the cross street of the location I have only ever been to, you'd think the text would start with your location has changed or something to that effect. Either way I called to complain and the nice woman said we sent out letters in June...I never received a letter. I also stated maybe a cal would have been in order and she stated we would have had to call over a 1000 people...well sending a text reminding of an appointment didn't get it done so obviously the all mighty profit is the only thing that runs this place and not the customer. No thanks! I'll find somewhere else to use my quality insurance and the can pack sand. Good luck.

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

Friendly staff and great eye professionals! I have been going here for almost 25 years and I would…read morerecommend highly!

Wendy always take such great care of all of my optical needs. She always finds a way to find a…read morediscount and have my order delivered as quickly as possible. Thank you Wendy! ​

The person who helped me was thorough and knew here business. I enjoyed the experience with Wendy,…read moreshe did a fantastic job. She found just the right type of glasses that worked well for me.

Dr. Baylor is amazing. She took her time with my measurements for a new eye prescription and…read moreanswered all of my questions. The entire staff was friendly. Everyone there made my experience pleasant. The whole building was clean and tidy. I'll definitely keep this eye establishment for my eye care.

I was less than enthusiastic about having my cataracts taken out. But I knew it was time to do it…read more Dr. Scoper greeted me with such kindness and explained EVERYTHING and gave me my options with the possible results with each lense choice. On the day of surgery, I was so impressed with the facility and the staff. Great parking lot, wonderful staff members greeted us and their smiles eased my nervousness. The staff is top-notch and they know their stuff. I was taken back right on time. I could not take pictures of the operating room but it looked like a cool sci-fi novel cover. The technology that they have is crazy futuristic. CVP Surgery is the place to get any eye surgery, they spent some serious dollars obtaining the latest technology available. Anyhoo, the surgery went so fast that I felt like I had barely sat down when a hand on my shoulder told me everything went very well. The difference is literally fog vs clear skies. I can read without readers now. My prescription changed for the better in a very dramatic way. Dr. Scoper is an amazing surgeon and his staff are the best of the best. I believe that God led me to him for this miraculous change in my sight. Ask for Dr. Scoper and be blessed! Thank you Dr. Salib for referring me to your colleague. Awesome team!

While the surgery went fine, they continue to bill my mother and threaten not to continue to see…read moreher over a bill they have sent her insurance has said she does not owe. They are refusing to bill the final portion of her bill to her secondary provider. I have been arguing with their billing since March 2025.

Have been going to this site for years. Dr Miller is professional, knowledgeable, and treats you…read moremuch compassion. He is very attentive to your eye health. Highly recommend this practice and their team. Office staff is attentive and friendly too.

Pleasant friendly staff, always get treated very professional and usually pretty fast service…read more Glasses can be pricey or limited but it depends on insurance options as well. I recommend this place.

I Always come here and get everything handled. Even if theres an issue Dan will personally…read morepersonally help to get it fixed !!!!!

It would appear that this location has taken into consideration all the previous reviews and turned…read morethings around. I experienced a staff that offered prompt service, were courteous and knowledgable. Dr LaBell performed a thorough exam and talked me through each step. Jason provided all the information needed with each glass tier and how my insurance applied to each so that I could make a fully informed decision on what best suited my needs and style. Highly recommend coming here for your basic eye care needs.