I hate writing bad reviews especially Target, but I feel it's long over due! So this has been happening before the pandemic OKAY!! Website states item is available but once at store it's unavailable, pick up service is a hit or miss! Messy shoe aisle. Since the pandemic hit it got even worse so I stopped coming! But from time to time I had to come since I was hunting for items like many of us were looking for tp paper towels soap sanitizer etc you guys know, well I noticed long lines, the self check out had no cash only cards accepted, I do understand the long lines everywhere but every time I was here the lines were insane!
Anyways yesterday was the last straw for me I had a store pick up and I had to pick up by Sunday, my kids wanted to tag along so I decided to just stop by and do some shopping, but before I went I took a look at the stuff I wanted and on my app it showed they had plenty available so I was happy about it, once I get there my kids got what they wanted, got a few groceries and headed to the household aisle I needed a new dish rack well none to be found! So my husband took another look and nothing, so that got me a tad annoyed, now we headed to the kids section, wanted to get my daughter a potty seat, well none available, they did have the plain simple ones but not the one she wanted, by that point I was upset, so I said well let's go! Headed to check out only 3 cash registers open, the self check out was long, I was just annoyed at that point so I headed to the pick up counter, I finally got my items after waiting 5min and headed back to my family luckily they were just about done paying, I started checking my pick up bag and noticed 1 of my 2 items were missing!!!!!! Ugh that set me off I went back only 1 employee was helping customers and the line seemed to get longer luckily the young lady acknowledged me and helped me right after she was done, she goes back and no item was found
Double checked the bag nothing so she had to do an item return!!! That was the cherry on top! I won't be coming here or doing any in store pick ups! Our Sunday shopping was ruined for me! Now I have to wait and go to another target to get what this store didn't have! The thing that pisses me off is it showed they had the items available! It wasn't the first time that my in store pick up items were missing ! Its just very inconvenient! I will just stick to the upland location! But I'm glad I checked my bag before I left or else I would of been at a loss only a couple bucks but still it's my money! I been noticing a lot of staff just don't care anymore I'm sorry to say but it's the youngsters! They lack skills and want to make top dollar!! Fire them and hire people that really want to work!!! read more