While I have never been to the actual store, I have ordered from them twice online and I am…read moreimpressed! They have a large selection online and always have what I need when so many other places are out. They always get here really quickly (2 days to Florida) and they come really well packaged! Overall I am pleased and will definitely recommending them to friends :)

This is the best and only vape shop I will go to in the area! The staff is amazing and the juice…read moreselection is bigger than I've ever seen! The specials are also awesome! I refuse to buy from anyone else!

Best selection and best staff! Especially at the Marietta Location . The prices are great and the…read morestaff is friendly and welcoming. They answer questions and have great recommendations

I waited from 12 to 1230 my entire lunch break. And nobody had come to open the store it says the…read morebusiness hours are 11 AM through 10 PM but I guess that's except at noon till whenever the hell they get back glad to drive across town for this I'm just gonna go next-door to the other Vape shop that's open

My girlfriend & I went to Galaxy tonight, looking for a specific item & although we knew what we…read morewanted in general, we were definitely open to advice from Galaxy's sales specialist. **Disclaimer: I went there ARMED with an ARSENAL of questions regarding very specific things we were looking for in this item**. Max greeted us immediately & Raven was right there with us to answer e.v.e.r.y. question I had, make helpful (& cost efficient) suggestions & was truly interested & persistent (but w/o any pressure!), in helping us find EXACTLY what we came in for! Their sales team does a great job at knowing the "in's & outs" of all their products & made us feel comfortable from the start regarding ANY type of question we had. Couldn't have had a better experience anywhere else!!! We will be back! Thanks so much, Raven (& Max!!!) Sidenote: 5 stars for following & enforcing mask wearing, gloves & social distancing!!!

I entered the store and was greeted by the guy with the ponytail. His name is Malachi and I showed…read morehim the product. I bought two days prior that I did not open, but a part of it was open and damaged and scratched then a female walked up and said what are we have here? What's going on? Her name is Raven She immediately scripted all this product comes this way went from manufacture. So I explained while I would just like either my money back or store credit, they looked at me with a smile on their face and said oh I'm sorry all we can do is give you a coupon And of course I refused, why would I ever come back to a place that treats their customers like idiots. Malachi then pointed out see all these signs. No return policy. Well, let's just look at the receipt. Nope you cannot sell a product. It's unopened or used and not return. So I had them call the district manager, so Raven went to the back and acted like she made a phone call when she came back said sorry but no I. Ant return a unused broken tobacco tray, I asked her who she spoke to so I want to see if the name is correct. If you need anything and want customer service don't come to this location. The way I was treated by both Malachi and Raven is wrong. When a customer walks in and it's graded very nicely, then asked politely I need to return this and another coworker immediately bulrushes you to make you say the exact same thing you said and then open it clearly can tell it's damaged still has the plastic on it and told this is how it arise by the manufacture sorry we can't help you. The only thing I can do is call the district manager in the way she said it I said yes please. Normally I don't care if there is something you can't do but I was completely lied to because one looked at the other to make sure all we can't help this gentleman and I was being as nice as a friend and don't get me wrong I understand there's rules, but this was up to Raven, who went into the back to make a call to see if she could help me out, knowing she was not gonna make that call Malachi said during her back room call to the on call district manager, Malachi said prepare yourself they will say no. So I went back to the display of tobacco trays and saw one that I would like to exchange or use money from an exchange. So another employee took it down and handed me and I asked about exchanges return policy and heard a difference story of return policy, but it's up to Malachi. So as soon as Raven came out of the back room, she shook her head no so politely I said I understand. Turn to Malachi and said hey can we do an exchange for this one and I'll cover the rest with cash. He said no there's no way I can do that. This is an unused tray that has malfunction or damage to be the correct word. The night I purchased the tray there were other things going on in this store that others would be appalled. I'll hold that story for another time. I just want to not not be treated ignorant like that's the first time I've walked through those doors and the biggest thing is lied to on top of bullied up on. I'm very disappointed.

Had to drive all the way here from Kennesaw because the other Cloud 9 shops were out of what we…read morewere looking for. Cool interior and painted ceiling. great location very close to Marietta Square. Closes at 12 midnight. Bunch of choices and three nice young men were helping us. Very nice customer service. Cloud 9 stores have been updating their computer system for over a week now, and we are missing our bonus points. My daughter is spending so much money on vapes and on vape juice that I'm really thinking about buying stock in this company.

Big, beautiful shop, amazingly clean and wonderfully maintained, and the best customer service…read morearound.

Some of the Nicest People you could ever want to be around! I had some "Fraud" on my CC from…read moreanother vendor that I never even heard of or did business with before. Naturally my bank locked down my card and declined my most recent valid transaction. The Owner/Staff at Bee's understood and allowed me to leave with the items I came for. I promised I'd be back as soon as I got the situation squared away @ Truist. Bee's staff/owner said, "No Problem J, see ya later." They are just that sweet, and just that understanding kind of people. I came back about an hour later and Gladly paid up my tab! Name another business that would be so nice as Bee's, I dare you, Hahahahahah! Thank you Rob and Killian and Moe! -J

I haven't been inside but I love the name ! I see the sign…read moreevery day at the Sandy Plains Rd and Hwy 92 intersection.

Staff was standoffish and unhelpful. Selection was also limited in. Would recommend trying…read moresomewhere else.

Best smoke shop in ATL!!! Don't shop anywhere else, they are either way over priced or rude. Nick…read morehas the best prices and the best attitude. Also, It's so hard to find male water pipes but The owner went out of his way to make sure I got one. He's the best!!!

Could you guys drag your feet more. Slow service and or always crowded with a bunch of people…read morehanging out. Was chill till recently. 4/20 ruined. Over crowded store with people not even buying shit. Then waited forever just to get told to wait longer. Actually done.

The Manager gave me the wrong price on an item and quickly proceeded to unbox and then assemble…read more When I tested it afterwards it was nothing like promised or what I had come in for. Wasn't thrilled but whatever. Then I'm checking out and it turns out it was almost double what he originally said. I felt pressure to go ahead and buy it after he had set it up. After voicing my unhappiness with the price difference he didn't offer any solution or Compromise. He also forgot to ask for my phone number for the point reward system which I could have utilized for some kind of discount.

I rarely leave reviews…read more There is a guy that worked there this morning. Monday July 15 at around 12. I walked in and asked for something and he just pointed down the aisle and said it's over there. Fine, I walk over there and then had a specific question about and atomizer. "What I have is in the case". Ok, kind of an attitude but not problem. He's texting away at his phone and I decide forget the atomizer let me just buy a whole dab rig or pen. So I asked which one would be best for oil and he says "what I have is right here" absolutely doesn't look up from his phone and keeps texting. WTH was that?! He was to bothered and busy to help the only customer in the store? I had a simple question, "which do you recommend?" I instead drove to the vape shops two stores down in the Goodwill center and dropped $200 there. Wow! That was such a gen z experience that I'm kinda shocked.

Customer service is terrible, went in looking for a new piece of glass trying to spend some money…read moreand the guy working was rude as hell! Spend your hard earned money's somewhere else, I definitely will!