David has good techs and is very responsible. I am a regular with his shop. His prices are fair and his attention is as expected.

Quick, competent and friendly service, led by David! Will return again and again! A staple in downtown Littleton. read more

I received excellent service here for wheel alignment. I walked in with no appointment and was in and out with no delay. The service was courteous, friendly and exactly what I requested. I'll be back. read more

David is not an honest individual and a bully. These people sold a truck for my sister (who was a long time customer) and didnt take the plates off first, now the person who bought the truck is raking up toll booth fees and David refuses to tell us who he sold it to which we need for the police. STAY AWAY FROM THIS COMPANY!! read more

Can't think of a worse auto shop experience in the last 30 years. Horrible customer service from owner to front desk and everything in between. Rude on phone calls (including hanging up on you) and being yelled over and called 'a loser' by the front desk associate Dave. I am truly appalled how a place with such low standards is still in business. It makes sense because they lure you in with low-ball prices and don't put anything in writing and then jerk the customer around and rip you off after. Needed 3 bulbs installed on each side of my front headlights. The first time I brought the car in, they installed 2/6 and charged me $100. When I noticed the error, they said to bring it back in and they would fix their mistake. On top of not booking my appointment and telling me my service would no longer be completed same day as I was told on the phone, they decided to double charge me to fix the mistake they made the first time. The owner, Taylor, is so rude she hung up on me when I tried to get an explanation and refused to own up to the company's error. They don't put anything in writing and then play games saying 'the person I originally spoke to is unavailable', 'they promise to make it right this time', and other false claims. I rarely write reviews, all this to say, save your time, money, and headache and go somewhere that is actually a professional business - these guys are a scam and complete joke of a shop. read more

I told them to check back right wheel well for loud noise and also I needed new tires. Without getting my approval they charged me $150 to inspect whole car. Then quoted me $3600 for 4 new struts and brakes. When I found out how much they wanted, I asked them if they had started the tires because it is a 2010 car and not worth it to do anything at that price. She said, "I don't know, they just put it on the lift so I would have to go back to the bay and look". Which she apparently wasn't willing to do, and like an idiot, I did not say " well please go back and look". So I spent $900 for new tires and inspection. Which, in itself is too much. In my opinion that is highway robbery to charge $2700 for brakes and struts. I've been coming here for years and prices always seemed fair. But that is high, PLUS the fact that Taylor was not willing to go back and check to see if they had started the tires was inexcusable. read more

I've been coming to Taylor for years. These guys are straight shooters, never try to sell me more than I need, and do good work. Recently I endured the rigamarole of buying a used car- David and the team patiently inspected 3 junkers for me before helping me settle on a good one. David was genuinely celebrating with me when the process was over. They charge for every other new vehicle inspection for guys like me who think I can get lucky and find a cheap car in good shape. Twice in the last few years, I've taken a car in saying "it needs such and such," which would have been pricey, and they've told me, no, it only needs this quick and cheap fix, saving me hundreds that another mechanic would have suckered out of me. While you're waiting, check out the Littleton cafe across the street or come down and see the cool work happening at the Life Center, a block south on Datura. read more

AMAZING!!! I have had nothing but exceptional service here. They are honest straight forward and patient with my questions. I will never go anywhere else for automotive help! You guys have saved me time and time again! THANK YOU THANK YOU THANK YOU!! read more

I dropped off my car today at Taylor Automotive after being referred by a friend. I frankly didn't know what was wrong with my car and was prepared for it to be painful. A couple of hours later, I got a call from the guys at Taylor Automotive and prepared for bad news. Instead, they told me that they had found my tires to be out of balance and I had a part rubbing a brake rotor. They fixed both and sent me on my way. These guys are good honest people and I will recommend them to my friends! Thanks! read more

Paid for a diagnostic over $150 to figure our issue with a 67 Chevy pickup truck. After speaking with the owner he stated was a wiring issues and was fixed for $465 total. After 2 weeks started having SAME issue with the battery being drained. Called back and took back into shop which then he stated was a different issue than originally was told and would not be covered. Owner would not let me speak to the technician who worked on the truck then hung up the phone after stating would not fix truck. Would lot recommend to anyone looking for good Cusotmer service and business. Very unprofessional and completely scammed us out of nearly $500 read more

I have been going here now for about ten years. Manager Chris Mills does a flat-out excellent job! Prices are super fair and service is superb. Wouldn't take my cars anywhere else! I know I will be treated well at Taylor Automotive! I trust these guys! read more

Thank you to Kool Aid and staff for their honesty and advice when it came to making a decision about repairing a major and costly car issue. The $50 to diagnose was very fair. Will definitely seek their services in the future. Thank you again. read more

We had just arrived from out of town and began to have car trouble. Taylor's got us in quickly, and even reached out when they had a cancellation and got us in sooner. We had our vehicle back the next morning. The price was fair, and the service was very friendly. Thank you!! read more

First time in today , went in for a oil change , I left with a smile .. very reasonable prices with great customer service here , I read the reviews as I was waiting for my truck to be done and could not have been more right as I read best customer service in every review , I had some questions in regards to a antenna issue as well, and got great advice as well as a soon to be flat tire they pulled a nail out of it could not be more appreciative thank you All I will definitely be here again for my services read more

This place is going down hill. My friend and I have taken cars here for years. A couple of years ago it was outstanding service. Recently my friend bought 4 new tires, and paid a premium price. She also asked them to check her brakes because she thought they were noisy. When she picked the car up she asked about the brakes. The guy said "oh there fine" although she suspected the hadn't even looked. A few days ago she picked up a nail on the road and had a flat. When she went to put the spare on, it was flat. A real tire service shop would have checked that. Also when she took the car into another shop to get the tire repaired, the found the brakes were metal on metal. We're done with this place! read more

Got my oil changed last week. Great price, friendly staff, and speedy service. Can't beat it ! I will definitely be back.

Not recommended. Charged us $75 on top of the repair charges to "diagnose" the problem when we'd told them what the problem was. Feeling totally ripped off. read more

In the middle of a downpour and rush hour my windshield wiper broke off. I pulled into Taylor automotive just as they were closing up for the day. These guys were great. They took the time to repair and replace my wiper for no charge. They've got my business for future repairs. Thanks guys! read more

By far best shop I have ever taken my car to. They have taken great care of my subaru for the past year and their prices are very reasonable. They have also almost always gotten me in on short notice. If I wasn't moving back to Chicago I would definitely be a life-long customer of theirs. Thank you everyone at Taylor Automotive for taking such amazing care of my car! read more

Always great! My husband and I bring our Toyota's to Taylor and they are so nice! They treat their customers with respect, they are accommodating and don't try to rip you off. Thanks Eric and Susie for the help yesterday! Everyone there is wonderful.. read more

Customer Service needs SERIOUS improvement. Getting too busy for their own good. I made an appt for an oil change at the beginning of the week and went in for the appt towards the end of the week, which seemed like a bother from the moment I walked in the door. I was asked when I made the appt as if I were in the wrong place or had not bothered to make an appt?! Should an oil change take half a day?! They made a small effort by offering me a ride home since it obviously would not be a quick turnaround. When I called 2 hours later to check on the status I was put on hold and they said it was done but they needed to call me back. 15 minutes later I couldn't get through. Half an hour later I was told it would be 15-30 minutes before someone could pick me up. (I am 5 minutes away). They could care less about me getting my car back so I could go on with my day and make prior commitments and appointments. When I first called them to let them know of my afternoon appointments they did not offer any help. I was given no notice about a lengthy time frame from start to finish. Once I realized they had no concern I jumped in an Uber so I wouldn't be late to my afternoon appts. I got a very unapologetic 'Sorry' when I walked in the door and no offer to help pay for the Uber or take money off my bill. Almost $100 oil change. The man up front did not treat me as a regular customer and acted like he did not want my business and therefor I will take my business elsewhere. POOR SERVICE read more