I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

Excellent selection of tile. The selection is very unique and not available at other tile places.read more

Andres and Marcos did an incredible job on our backsplash and tiling over our brick fireplace…read more Andres was responsive and easy to work with, his pricing felt fair if not low for the amazing work and attention to detail they both put in. We are so happy with the results!!

This is the third time I have worked with Andres. The professionalism displayed in the work has…read moremade me very pleased and satisfied. I am certain that Andre's tile is the best choice and I am excited to work with him on my future home project.

TONY, was awesome to work with, he is very knowledgeable and…read moreshared the different ways we could go with our floor. Our work was done in a timely manner and turned out great. I would highly recommend giving "LA CUMBRE FLOOR COVERING & DESIGN" a chance if you are looking into any type of flooring, we will only use TONY for any of our flooring needs in the future.

So happy with our floors and all the guys at LA Cumbre. They did such a great job . Highly…read morerecommend

Ricardo and his team are wonderful and professional. They did a great job keeping the job site…read moreclean and the flooring and waterproofing they did has held up great. When I had another waterproofing issue Ricardo came out as soon as he could to take a look. Very responsive and highly recommend!

Ricardo and his team did an amazing job on my garage! I had large cracks and crumbling in my garage…read morefloor. Ricardo repaired the concrete, laid down a moisture barrier, and coated the floor just the way I wanted it. They were professional, fast, and transparent in scheduling and keeping me in the loop throughout the job.

Recently, I bought a house that had very shiny marble kitchen counters. I can't emphasize enough…read morehow much I dislike shiny! NO SHINY in my house. So I set out to research how to have someone "hone" my counters. Bingo! found a local guy who came and did the job for me only to realize marble still etches (stains you can't get out). UGH!! Everytime you use any type of citrus that could spray onto the counters ( think squeezing a little lime into a gin and tonic!) There's just no avoiding it and boy is it irritating! it's an instant stain you will never get out! Long story, but I just happen to see a commercial on TV talking about "Tuff Skin", basically a coating that protects your counters and can't etch! BINGO! and it comes in shiny or "honed"......it's a dream! it never etches and my marble counter looks perfectly new! In addition, it's much cheaper than replacing the counter which I mulled over for months! Also, the company that provides this is the only company in Santa Barbara county licensed to do this and they are incredibly professional, on-time and they will go out of their way to make sure everything is done to perfection. I really couldn't be happier!!

Thank you Skip and Brandee. They did our granite countertops in the kitchen and bathroom plus a…read morefix of a cracked stone in the master bath. I am sorry i don't have before and after but will try to find some older images and update. Here is what you need to know: 1. Skip gives the estimate. He and Brandee are the owners. They are the only ones in the area with the license for the TuffSkin. 2. They used a low dust diamond like abrasive tool to get out the etches often from glasses and citrus. Keep in mind we had a DIFFERENTcompany come out a year before hand and they made a mess, did not get all of the etching out and peeled off our custom tape in their hurry to take down plastic. Low dust, Precision and Attention to Detail. And they got out the etching!! 3. Then they put on the Tuff Skin that can then withstand citrus, many chemicals and heat. It cannot take scratching from moving a computer around or such. We don't know what caused all the scratching. I prefer the scratches to the etching, though and the place looks great!! 4. We had a few speedbumps and Skip handled it like a pro. This is the test of a great business. We are so grateful to Skip, Brandee, his foreman and team for their diligence, care and integrity!. I would recommend them 100% and indeed I have!

Five stars for quality and service. In our remodel we replaced all flooring and went with their…read moreOceanside Luxury Vinyl Plank. I had lived with hardwood for 25 years so it was a significant change. In short the value and durability sold me! I brought home a sample took a hammer to it and no damage, not a mark! I knew they were a local company when I saw the names of the recent product, local beaches. Thanks to all the care and Josh was a great help with multiple visits as we made this big choice for our new home.

We checked other products/installers before choosing to move forward with Flooring 101. Their…read moreOceanside luxury vinyl planks look great, have exceptional wear thickness, and are priced competitively (we chose Rincon). We worked with Josh who helped coordinate everything. The installers did a great job. We're very pleased with our new floors.

ARE THEY GOING OUT OF BUSINESS? The designer consultant…read moredoesn't respond to calls. Can't reach the manager - phone number doesn't work anymore and the location is under construction! We have issues with our project and can't reach ANYONE!

We went to a lot of research and visited a lot of companies before deciding to go with RD Homes…read more Jennifer Shaw has been in the business a long time and we loved her knowledge and how she ran the team. They did not disappoint! She got us scheduled in and aligned her team and the process began. The team was amazing. These guys have been doing this for a long time and were very professional and just amazing people. It was fun watching the process and they did a great job in ensuring it all looked uniform and took extra care around our fireplace. We are very happy that we chose RD Homes and Jennifer for our flooring and will be back to look at carpet. Thank you!

I recently walked into into the Santa Barbara Interiors showroom. The California vibe of the…read morefurniture, pillows, and artwork made me want to speak with the on-site interior designer, Colleen. I hired Colleen to help me select paint colors for my living and dining rooms to work well with my new kitchen. She also helped me select dining room furniture as well. I hired Tom of the SB Cabinet Company to order Panama shutters for the living room which look beautiful and provide a lot of privacy. I highly recommend Colleen and Tom.

Just getting started on a remodel and decided to drop in. Colleen was very knowledgeable and…read morethorough with her explanations of different materials and the installation process. I left feeling confident Colleen and her crew would do a fantastic job remodeling our home. Highly recommend!