I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

I've been to an untold number of self service car washes over my last 50 years of driving and this…read morecar wash is the absolute best I've ever, ever used!

A great place to take your vehicle if you truly care for it! The facility is always clean and well…read moremaintained - above all no waiting. 8 vacuums to choose from. This place even has a detail area to hand towel dry your vehicle. The facility also uses hogs hair on the foam brush which is great - will not. You can start the self serve wash for as little as 2.00 very affordable. The car wash also features an automatic touch-less bay that is very nice - other automatic car wash facilities in the area push against your car and scratch them causing damage. I highly recommend this place.

Great service, Great work, Great quality, Great price, and Great communication. Set an…read moreappointment time and was ready to start the instal on time!! Time is important.

Great service, quick, and dependable! Fairly priced and wonderful customer service. I upgraded my…read morebasic car radio to an Apple Car Play system and it took less than a day for them to complete. Mad at myself for not doing it sooner! Thank you Asbeck!!!!

Buying my V85TT was a pleasant experience. Salesman Mark was efficient and easy to work with, and…read moreowner Mark worked out a fair price with accessories for me. I'm not as happy with the service department. My first few services were uneventful, but the last one was disappointing. I spent almost $1,000 for the 12k service, rear brake pads, state inspection, and mounting of two tires that I brought in with me. 34 miles into my first ride after service I saw a pool of oil on the asphalt when I stopped, and oil splattered all over the right side of the bike and my right pants leg and boot. Brought it back (1.5 hours each way and $50 gas and tolls round trip). Service manager tried to get me to believe that they were suddenly having an issue with *faulty* head gaskets. I knew he was trying to keep the heat off his shop, so I then spoke directly with the mechanic who worked on my bike and he acknowledged that the real problem was improper installation of two o-rings, which is where all the oil leaked from. I understand that any one of us can make a mistake, but I was disappointed that the service manager did not offer some remuneration of the nearly $1,000 that I paid, especially since I had to make an extra (expensive) trip to have them fix their own error. Heck, I didn't even get an apology or an offer of a free oil change. Fortunately for me, a dealer much closer to me has started selling Piaggio products, so I no longer have to make the long drive to this dealership who cannot be counted on.

Every part of my purchase experience was great. I made an appointment with Tracy to test drive a…read moreMoto Guzzi V85TT. When I showed up, the bike was out front and ready. Mark lead me on a great local ride with lots of nice scenery and curves. The negotiations and pricing was easy and fair. I walked in ready to pay cash, but the offer of 0% financing was too good to pass up. I made arrangements to pick up the bike later in the month so they could install some accessories that I wanted. Every person who I dealt with (Mark, other Mark, Jeremy, Cyndi, and Tracy) were genuinely friendly and helpful. My bike was ready when I took delivery, and I was walked through all of the functions of my new bike. If you're in the market for a Guzzi, Aprilia, or Vespa, it's worth the easy drive to check out Motoplex.