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    TB Trailer Sales

    5.0 (4 reviews)
    Closed 9:00 am - 6:00 pm

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    U-Haul - Lubbock

    U-Haul - Lubbock

    (2 reviews)

    Me: "Ma'am, I'm sorry but this is kind of misleading because I thought this box came with the cup…read moresavers." Her: "Well, that's just what it is." Me: "Ma'am I just think it's wrong the way it's labeled." Her: "Well. You can either buy it or you don't." Katina Wever Freeman was very rude to us. We came in excited about finally packing up our things. We showed up to Uhaul, immediately, not being greeted with kindness. My mother-in-law was treated with such disrespect and talked to like she was a 2 year old. I understand that everyone has a bad day but your bad day should never follow over to your work.

    First of all the employees at to actual location were AWESOME!!! very friendly and helpful…read more However the Customer Service Department was TERRIBLE!!! We were on hold for 19 minutes, this was due to the local location saying there was an issue that we need to call about. Once we got through they said my son owed for a past due rental. My son has never rented a Uhaul in the past. He did however drive a Uhaul for a local school. Because his name was associate with the rental they said he needed to pay or we couldn't rent the trailer. So be aware of the fact that if you just drive a Uhaul that someone else rents you may be responsible for the payment. Funny thing is Uhaul never notified my son of this issue (mail or phone call). I will not use Uhaul in the future there are other truck rental companies out there (budget, Penske, etc). Just BEWARE.

    TB Trailer Sales - trailerdealers - Updated June 2026

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