I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

Very trustworthy service at a reasonable price, with experienced technicians who know what they're…read moredoing

They are very knowledgeable and reasonably priced. My car is older and needs a reliable repair…read moreshop. Thank you!

totally amazed John and Company did an awesome job recommend to anyone they do a thorough check of…read morethe automobile and let you know what you need beforehand and their Fair priced outstanding place

If I could give this guy 18 stars I would! I took my car in after an accident. He had to replace my…read moreentire front bumper and he did a fantastic job! I then took it back to him a week later because I was having a separate issue with my power steering and he fixed it for free! John is simply the best!

I had a new engine put in somewhere else, but started using Eagle. I noticed an oil leak and was…read moretold there were valve leaks from when Tom Wood put in the engine. Tom Wood said my vehicle was out of warranty (12k miles or one year and I work from home, so I didn't drive it often). I had Eagle do the valve work, with was over $800. A few months later, I noticed there was still oil leaking. I took it back and they said it wasn't the valves, but is now the top oil pan. I asked didn't they have to touch or remove the oil pan to do the valve work? They said no and said it would be another $800+ to repair. I talked to another mechanic and was told they absolutely had to remove the oil pan to do the valve work. So, my truck is leaking oil and loosing engine pressure because Eagle reduced to honor their warranty and wanted to milk me for money. Update after owners response: I took my vehicle back a few months later and that was the answer given. I did not drive for the majority of 2025 because of a hand injury. I'm writing this response now because of what I was told by a mechanic recently. If they look in their system, they will see they repaired my car and a few months later, I brought it back for a diagnostic because it was still leaking oil. I work from home and put very few miles on my car between 2020 and January 2026.

My car decided to stall on the way to work while driving it this morning. I was able to get it…read morestarted and headed to another car shop down the road. They said they wouldn't even be able to look at it until Monday, so I remembered Eagle Auto which was half a mile away. I got there 10 minutes before they opened and was the first one in. Jessica helped me at the counter. She was absolutely phenomenal and LOVELY. She got my keys and said they'd have someone run diagnostics on it. I made my self comfortable and waited for about 45 mins until she came back with the results. Thankfully nothing popped up on their tests and she gave me my keys and said no charge. Wow. Just wow. Great service and they were so prompt. I told her that I would be giving them an awesome review- especially her help. I will most definitely be coming back (hopefully not too soon) when I'm in need of service. They also gave a ride to a gentleman that came a little after me. Very nice. Well stocked coffee bar and snacks. Jessica asked if I needed to do any work bc they have an office for people that work while they wait. How great is that? Thanks Eagle Auto for your kindness, thoroughness and promptness.

I scheduled an oil change for 2/27/2026. The price they gave me was good. Later they informed me…read morethey could not do the service due not getting the plug out. They said, in order to do an oil change, they would have to replace the oil pan, which would cost over $500. They said that the plug were stripped. I left there and went to the place that did the last oil change. They replaced the plug, cleaned where the plug went out completely, changed my oil, and put in a brand new plug, and I only had to pay for the oil change, which was $60. Needless to say, I don't think i'm gonna be going to that firestone again. I also called corporate after I got home. And they were very passive and trying to understand what it was. They also never took my information from me. Regarding my complaint.

Wouldn't change our tires from all-season to winter tires even. Claimed that "we don't have…read moreinsurance to change over tires if they are used tires." I have never had a tire place not switch out tires if we offered to pay no matter what brand we had or the age of the tires. What tire place can't switch tires from one to another if we pay for a service. I guess I won't ever get my car serviced here. A morning wasted going to this place. Belle Tire, Big O, CaRx, Walmart, and Town Faire tire never had any issues. Don't waste your time and go there instead.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I was so pleased with their service when my air conditioner went out…read more I recommend this place to anyone needing good, HONEST, and friendly service.

I called the night before about getting a new battery installed for my 2019 Ford Escape. I spoke…read morewith Eric who was very nice, polite and professional. He told me the total for the battery, plus labor for installation (it's complicated for my car), and sales tax would be $342.09. He advised me to bring it in the next day (today) and just drop it off and they would have it done by that afternoon. I dropped my car off around 11:30 AM and went over the details with Jerry who confirmed what Eric told me. They confirmed my phone number and I left. Before I left, I noticed their small waiting area. It had a few seats and a coffee table, I don't remember if there was anything else because I didn't stay more than a minute or two. It did seem clean though. I called them around 4:30 PM to check on the status and was told it would be done in 30-45 minutes. When I arrived around 5:15 PM, my car was sitting outside waiting for me. Only waited a few minutes before Eric came out and checked me out and I was charged exactly what I was told. I'm happy with the professionalism and the fact that they didn't try to upsell me from what I was told I would have to pay.

Forgot to mention that I got free shocks because Erik couldn't figure out what was wrong with my…read morecar in the last year (another issue that took three visits) and while I was sitting in the waiting area on August 13 he said to a customer, it's on us because we didn't catch it initially. I hate that the reputation Jerry built is falling because of this new manager. He is condescending and rude. So thankful for Jerry.

Excellent work, great job! Had a coolant leak. Went to a…read moreMercedes repair place who supposedly fixed it, $$$, but the leak problem remained. I turned to Yelp Project and found "Carmel Auto Group". Bottom line: They located and fixed the leak problem. They also found a rusted oil pan and repaired it (at a lower cost vs my previous Mercedes repair place who had also reported the oil pan issue)! Talked to owner, Will. Nice guy and was impressed by small operation but good people. I hope they get good business, signed... A very happy Mercedes owner.

Will is an excellent mechanic, honest, upfront, and transparent about everything with your vehicle…read more Great pricing, fast, and thorough work. I recommend this shop to everyone I know!