Rudest salon I've ever been to. I believe it's by design as they were not that way to those of the…read morelighter persuasions than I. Ironic, considering they are the same color as my son. Would not recommend anyone of color going there.

Friendly Service! I get gel manicure. Last over 3 weeks. Took my 5 year old granddaughter. They…read moremade the experience of a lifetime for her first mani-pedi.

I went in for a pedi while my husband was getting a massage. The ladies were nice and friendly, and…read morethe massage chair was comfortable. The pedicure was quick but didn't feel rushed-(like some other reviews said). The polish looked nice and my nails were cut evenly, which is all I really need for a basic pedi

manicure and pedicure were ok do not let them wax…read more!!!!!!!!!! not unless you want your skin tore off !!! im mortified i have been waxing for over 30 years and never ever ever has my face been so horrifying damaged i had a wedding to attend 2 days after this and i didn't do any pictures of me because of how horrible my face looked i called as soon as i saw my face i was sobbing the guy to me redness was normal. what they did to my face is not normal !!!! i washed of layers of my skin i also made a compliant to the wilton mall. ill be seeing a dr to have this documented !!!!!

I had my nails done here for my graduation last year. They ended up looking nothing like the…read morepicture I showed the person working on my nails. I think that they kept messing up the crescent part of the French tip and just drew over it instead of trying again. The workers are very nice and I like that they offer massages after manicures, but my nails never turn out the way I want.

went to get eyebrows done, had someone who seemed to be already in a bad mood, my very roughly…read morecut off then grab tweezers didn't even seem like she tried to catch hairs and caught just my skin and I screamed out. She then passed me a mirror and said I was done. I said no I am not. I look like when I came in. She said you are I for you. I said I to have them done. took my $20 and then walked over to another worker who ended up bringing me back into the eyebrow room to calm me down and stating no no no you're not finished. I will finish them for you at this point. My eyebrows are in such pain and she had to go over them multiple more times. She did do her best to recover them, but she had to make them skinny, also causing irritation to my eyes after this, the other woman never brought my change back, so the woman who my eyebrows, had to take it out of the drawer and the woman who took my money, was standing at the front laughing in my face this was one of the worst experiences I It took a lot for me not to allow this woman to make me act out of character. I am now sitting in urgent care for the pain and waiting to find out if I'm having reaction. and was not refunded my money. wish I could add photos so I could show you how bad it is.

I called to make an appointment and got booked the very next day at the time I wanted. I arrived…read moreand every employee had a customer, busy is always a sign of good work. I was greatly promptly and apologized that there would be a wait. After a little while I was seated. As a brand new client they were incredible! I don't know the mans name but he took the time to make sure all my nails were the length I wanted and even on both hands, the shape of the nail is PERFECT, I got an ombré and I couldn't have been happier with how it came out. After my nails were done they put lotion on my hands and gave me a hot towel. I can't say enough good about this place. If there's a wait, it's more than worth it. This will be my new go to spot

I give them a two only because the pedicure was nice. However, the paint job was not great. I asked…read morefor ombré nails but the man doing my nails did seem to really be an expert at it. The end result was not a blurred ombré as u can see. The French on my toes was very small. The finish on my hands are bumpy with bubbles from the polish. I have a piece of black lent that he could not get off. But I would say the staff was polite to me.

Very quiet awkward environment. They had these huge fish in a tiny tank I felt so bad for them…read more They all starred at me when I walked in. Very weird spot. Not welcoming.

Worst nail service I've ever had and I'm trying so hard to like them. Previous pedicure left lumps…read moreand black lint in my nails so I went for a polish change a few days later and french manicure. French manicure was wavy and uneven and the toe polish was horrible. Unless they improve, I won't go back.

Had to update and say that this salon is terrific! I have had a rough year and they have…read moreaccommodated many appointment changes and fit me in! The shop couldn't be cleaner! They follow all covid mandates and make you feel comfortable. Making appointments is easy, it can be done online or in person. They offer a variety mani and pedi services. Can't end without saying that the owners are incredibly nice! So glad I found this place!

This was my first visit but Anita was more than accommodating and moved appointments around to fit…read moreme in, which says a lot about her bc I was a brand new client! The spa is super cute and clean! Staff are friendly and Anita was very attentive to my needs! Already booked my next appointment and I can't wait! The only negative is one of my fingers did get a little cut from the nail file, otherwise this would be a 5 star review!

Had a mother/daughter date night on a Friday night. First stop was Mani/Pedi. I do not usually do…read morethese as with my mobility issues I was in my wheelchair. It wasn't busy at the time we went in. I was able to get into chair. The massage feature felt great as I have spinal pain issues. They also accommodated me by doing everything from this chair. The manicure part the man stood the whole time I felt for his feet and even asked if he wanted to take a break. My experience for the first time in a long time was good and I will be back. Accessible parking space and to get onto the sidewalk would be my only complaint.

I usually have good experiences here, which is why this was so disappointing. This last visit, I…read moreasked for a ANC black and red ombré, but instead one color was done with ANC and the second color was done with gel. I still paid full price expecting quality work. Unfortunately, the gel started flaking off shortly after. I went back to have it fixed, and by the next day it was doing the same thing again. It hasn't even been a full week. I don't mind paying good money for good service, but this time it really missed the mark. I'm just really disappointed.

Came here to get my toes done, nice ambiance and I got what a wanted with no issues. I liked the…read moremessage chairs

I've been coming to Nail Palace for many years now (since I was in high school). Everyone has…read morealways been very friendly and I'm always happy with how my nails turn out