1. Verizon Authorized Retailer, TCC

1. Verizon Authorized Retailer, TCC

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Lisbon, CT

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Verizon Authorized Retailer, TCC

3.4 (5 reviews)
Closed 10:00 am - 8:00 pm

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AT&T Store

AT&T Store

(2 reviews)

Ok so my cellphone bill was only supposed to be $35.00's and this At&t store was charging me almost…read more$50.00's for my. Prepaid cellphone plan bill I do not and will not ever recommend At&t to anyone in the history of history

Absolutely horrible service. Called to see if they had the iPhone 11 pro and they said they did…read more Drove 35 minutes and when I get there she pulls it out and I noticed it only had two cameras not three and she said only the pro max has three and I was like oh I thought the pro had three as well, she assured me it was only two on the pro and three on the max. Ok... my upgrade is almost complete when I went and looked at the picture of the pro and it had 3 cameras so I asked her again.. "are you sure this is the pro" she said I think it is. Wtf you think? Well it wasn't and she instantly says well we can reverse the upgrade if you want the pro. I said yes that's what I called about and you told me you had. So now that I've already spent 45 minutes in there I'm getting irritated. She goes through the process of reversing the upgrade and ordering the correct phone for me. I spend almost an hour in the store while they keep telling me their tablets are having a problem and it's not workin, she keeps asking for help because she has no idea what she's doing. I asked if I could finish this up over the phone because I have to go. She tells me she can't because we have to complete the ordering of the new phone in the store. Another guy takes over another 20 minutes go by tells me the reverse is finally complete and again I ask if I can leave to do the rest over the phone he said it's almost done. Then proceeded to ask if I'm paying credit or debit and I said I am paying in cash and he said we don't take cash so I fucking walked out. The worst experience I've ever had getting a new phone EVER! Two hours of my day wasted and I didn't even get anything accomplished. I'm beyond pissed.

AT&T Store

AT&T Store

(2 reviews)

$$

Mr. Rykard was very helpful when I stopped in today for my lunchbreak. Great customer service…read more Thank you!

This store is TERRIBLE worst customer service ever. I had a plan done a couple of days ago on March…read more15 2016 and I had recieved this deal with the worked named Patric Saad after saying we were leaving At&t to go to T-Mobile not only did he manipulate my sister and with the BOGO deal of the buy one get one free iPhone but he offered us 2 iPads but never said it was on a 2 year contract which one would think to mention and a 45 dollar activation fee for each one and our bill was supposed to be only $170 and it was showing up as 397 dollars !!. Also, they had me trade in my iPhone 6 in order to upgrade which I was never supposed to trade in so on my account it was showing up 3 phones and 2 iPads which we only had 2 phones and the iPads. And when I went back to tell the so call manager to give me my phone back she said there was no way to get it back but when I talked to customer service they said she must give it back and when I went in the next day she said oh yeah I just have to send a email in order for you to receive the phone again (like how many times do I need to catch you in a lie, like do you not know the truth) Not only did I talk to the supervisor or manager the title she should not have Christina Cherng and she wasn't able to tell me what her own worker Patric did but when I went in Friday, March 24 they tried to belittle me and saying yes you have to pay 3 phone lines in order to receive the BOGO. So I took it upon myself and called the at&t line multiple times an had multiple people tell me what they did was totally wrong. Also not once did Christina the so call manager offer my sister and I an apology instead when we went to the store again she had a disgusting and rude attitude she had her worker Patric go hide in the back since he couldn't admit to his conniving lies ...which if anyone wants to come here just know, you will not be told many hidden fees and unknown contracts you should be told about orally, we weren't told about it anything and it took a whole week and a half to receive all my receipts that i wasn't offered from the day I did this deal. GO TO AT&T in Uncasville !! where they actually know what they are doing and aren't amateurs and are trained properly !! This store is disgusting and should not be in any type of running and they should be fired from their positions because what they did is so UNACCEPTABLE and they've probably done it to people who don't have English as their native language I wouldn't be surprised.

Verizon Authorized Retailer, TCC - mobilephones - Updated July 2026

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