Scott installed a ceiling fan. He was prompt and did a great job. We were very happy with his…read moreservice.

Scott was able to came early which was nice to free up more time in the afternoon. He fixed the…read moreissue of sink water stopper. I look forward to him helping us again,

I can't give them less than one star, so here it goes. No bull, this is the truth, nary the good,…read moreand unfortunately plenty more of the bad and ugly to go around. The good : ?! They offer average customer service and knowledge in the store (working with the salesman), a respectable choice of various products/flooring needs - carpet, laminate, wood flooring and tiles,....and the pricing was decent - as they worked with us a little. The installation pricing was a little high, but when it came to the actual installation,.....that's where the story gets interesting. The bad and ugly: Sakes alive. Do yourself a favor and go ANYWHERE else to get carpet, or better yet, get it installed. As I mentioned before, we got a fairly decent deal on the price of the carpet, but after that, everything went downhill quickly. They even tried to sneak the cheaper and thinner grade of padding on our floors as well; after we paid for a better grade of padding. They unnecessarily pieced together many small portions of the padding in an area of one of the rooms as well. When they were done, we inspected the finished job and discovered the carpet was cut short and didn't meet the wall in all of the bedrooms. Now we know why. And get this : We were told that we were getting the best carpet installer they had. I shudder at the thought of getting their worst ! Because the installation was below par, we wanted someone from the store to look at it, but they kept avoiding us completely. We just continually got lip service over the phone. The owner is no where to be found. We tried talking to the guy when we went to the store, and the coward just went into his office and drew his blinds and ignored us. He was too busy to deal with his customers. He got our money I guess, why should the loser deal with us? The woman who heads up the customer service department had the nerve to yell on the phone asking us if we are experts on carpet installation. REALLY !? How are they still in business with this unbelievable behavior going on ? Maybe karma will have the last word when it comes to the future of this business. I am reminded of the life story : when you sow a bad seed, you reap a bad crop, or no crop at all. We will never EVER deal with them again. We found another place to get flooring; for a much better price, and the installers are more than capable,.... and also with a better labor price bonus as well. One thing that was a notable red flag to be wary of is that they require everything be paid up front before installation. Most businesses that are honorable would never demand that. We paid for half down initially to cover most of the price of the carpet. In hindsight, the whole deal was sketchy and suspect. Unfortunately we got burned as result of it. It's a good lesson and an even better thing that we paid with a credit card. I believe I smell a dispute in the near future. I can only hope we will receive some form of redemption. UPDATE: We finally got someone to come out and look at the poor installation. They sent out a guy who stretched the carpet to fit to the wall. Whatever. I am just glad to wash my hands clean of this frustrating experience. I hope the end has been realized.

Do not go to Floors to Go. I can't vouch for their work. But I can vouch for the way they tried to…read morebe slick about charging me more money for my carpet by over estimating square footage, charging me for every little thing (removal, hauling, moving furniture, special staircase) and refusing to itemize what I was paying for. May be its because I was a female. Did not feel comfortable with them at all. Go to Best Price Flooring. Had the best service and they treated me fairly and professionally from beginning to end.

I went to 5 different places before coming here. This place was suggested by abccarpets.com. After…read morereading his website I was able to cut through some of the Tom foolery out there. This place is professional, reasonable, honest, and fair. They are a pleasure to deal with. Lowes, Home Depot, and Menards contract out...for the same price or more and same or less quality carpet. Then on top of that it can take 3 weeks for a special order carpet. And who knows who is coming to do the job. Here I found what I wanted 8lb padding with plastic guard and soft carpets you want to sleep on. It took 7 days to deliver and was put in as soon as they could. If it wasn't for the darn holiday weekend and a prior appt. I could've had it done the day after delivery. The guy who owns it, puts down your carpet. It's like he backs up what he does. I like that in a business. On a side note, this is a truly ran family business. The installer is the owner. The guy who measures is his dad. The sales person, is literally everyone's grandma. So paying them made me feel good. How's that for service. They made me feel good while parting with my hard earned money. Do not go to Floors to Go. I can't vouch for their work. But I can vouch for the way they tried to be slick about charging me more money for my carpet by over estimating square footage, charging me for every little thing (removal, hauling, moving furniture, special staircase) and refusing to itemize what I was paying for. May be its because I was a female. Did not feel comfortable with them at all.

This store was recommended by a friend since they shopped all around Indy and ended up using BPF…read morefor their carpet replacement. We hired them to do all of our upstairs. They worked with us on determining the best product, provided a great quote, and the install had about a 60 day lead time...they are very busy! Lo-frills operation, family owned. They keep their overhead low and pass those savings on to their customers. Keeps them very busy, which means they keep full-time installers on staff; they do not use subs. Install crew arrived at 10AM and they were out the door by 4:30PM. Project was our upstairs, about 1100 sq ft, 4 bedrooms and our stairs.

Kudos to the Staff in Greenwood to begin with - excellent service on their part. And the product…read moreitself looks terrific. However, that's where anything good stops. Problems: 1) Project took 3 1/2 months to complete. 2) Lengthy delivery times for materials (longer than I was told). 3) No communication once materials arrived. Had to stop by the store to find materials were waiting on me. 4) Differing hours listed on web site and front door led to a wasted trip to the store. 5) RW Flooring (Installers) - Installer didn't know what his boss wanted him to do with a troublesome level change in our entry. This led to having to re-do a section of floor - WHICH WE WERE FORCED TO PAY FOR IN MATERIALS AND LABOR! It added another month to our timeline due to additional materials and scheduling with installers. 6) Installers didn't caulk molding on the first install - left me to do it. 7) Some of the re-working was poorly done. (Molding askew, large gaps in transition strips, adhesive dripped on stairs and carpeting, absurd amount of caulking once they did caulk the trim, etc. Just sloppy work.) Third try was better in some cases, but I still gave up on lot of details and just fixed them myself after they left. Pretty bad when you're better than the pros you hired to do the work. 8) I've been ignored and shuffled from one person to another in Customer Care for two weeks now. Still trying to get a real person for a real conversation, or get a reply to messages. But I always get a machine, or a formulaic email that my complaint has been passed on to someone else. All in all, a terrible experience and I would highly recommend that anyone considering LL Flooring or RW Flooring AVOID THEM...like the plague.

We found the salesperson who assisted us to be very helpful and friendly. He wasn't overbearing,…read moreeither, which I really appreciate. We found a floor that meets our needs and we plan on purchasing from here!

Excellent quality floors! Priced very well and the sales team is great to work with. Higher quality…read moreselection than what you see at other large flooring companies.

From the owner: At Transitional Flooring Professionals, we don't just install floors-we create spaces where you can…read morelive, work, and grow. With over 20 years of experience, we bring a commitment to quality, transforming homes and businesses with flooring solutions that are durable, beautiful, and customized to your style. Whether you are looking for plush carpets, sleek hardwood, or waterproof options, our flooring is designed to last you forever. Go to tfpros.us & schedule now.

Floor fashions did a great job installing plank flooring- hard working with attention to the…read moredetails. The job wasn't easy but they feathered in existing floors perfectly.

Literally just pulling out my drive and I wanted to be sure this crew got the well earned 5 star…read morefor their service. The staff all the way from the sales counter to the two installers were very knowledgeable. Their timing was right on cue for measuring and installing. These employees are very professional, yet made time for small talk....making it a personal small business. We will definitely use their expertise service again.

I would highly recommend Carpet Country. Also, I believe it's important to support local businesses…read morelike this one. Selected a patterned carpet which is a little more of a challenge to install. Had a minor issue during installation but was quickly resolved. Lisa handled the situation professionally and swiftly. Tom, Candy, Rita and Lisa were all great to work with. I look forward to hiring them for my next project.

Fresh perspective and stellar service! After our home was completely destroyed by renters, we were…read moreturned away by Lowes and Menards and Home Depot. We were quoted weeks before they could inspect. We stopped here on our way back to the house and the gentleman who greeted us was not only friendly and inquisitive about our situation, he immediately escorted us back to the house to take measurements and survey the damage. We sorted through their carpet selections and found a perfect match at a reasonable price. They arrived next day and went above and beyond to ensure the space was clean and prepped and that the end result was fresh and comfortable. We couldn't be happier with this service!

Burton's Flooring helped me with the installation of beautiful luxury vinyl and carpeting in my…read moremom's home that I am rehabbing for sale. They were quick to scope, offer options and schedule the work. Highly recommend them!

We had Burtons Flooring take up our old 8x8" tile in the dining room, kitchen, and laundry room. We…read moreare extremely happy with the help we received in picking out the new laminate flooring. It was installed quickly! We also had Burtons Flooring replace our carpeting as well as refinishing our oak flooring. It is fun to see the transformation from our old berber carpet to a plush durable napped carpet trough out. The old honey oak color oak floors are now refinished and newly stained to a barnwood grey. We are extremely pleased with all the help selecting and the installation professionals were top-notch. Many thanks for everything team!