Terrible service They never pick up the phone…read more Their website is a mess, not user-friendly Staff was very rude

We tried a couple other local kennels before Sylvan, so we have comparison experience…read more No kennels come close to Sylvan. My dog doesn't have the best manners - but they see him for the big love that he is. They smile as big as he does when they see each other. They remember tiny details about his silly personality quirks. (Usually just seeing him once a year for a few days) They care for all of his needs and bring him so much joy. The first time they even texted details about his day to help us feel more comfortable leaving him at a new place. Every time he comes home from Sylvan, we can tell he misses all the friends he made at the kennel - human and other dog friends. Honestly, we would never consider taking him anywhere else at this point. Pro tip - the grooming and nail trimming service is worth every penny - and such a reasonable cost.

Can't say enough good about this place, and the level of care that the owners ensure of my fur…read morekiddos. They changed my life when I had no others that could be safely trusted to care for my dogs. They have such a big heart and truly love all the doggies that are blessed to be in their care :)

We adopted a dog only 6 weeks before we had to be gone for a week, so leaving him in a boarding…read morefacility made us nervous. What a relief to see him on video, running and playing with other dogs each day! The staff is great; they took time to get to know our new guy and gave us a full report when we picked him up. The facility is well organized and clean. Thanks for the peace of mind while we were away! I highly recommend Pyr Hope Farm.

Excellent experience with this family run business. We were in Sequim for a few days on a getaway…read moreand wanted our Boxer boy to have some fun of his own. We'd never had him in daycare so I had a lot of questions and hesitation but they were prompt to respond each time. Our pup ended up having a great time with no issues with the other dogs. The two men we met that are in charge of overseeing the dogs were informative as well as understanding my nervousness about leaving him for the first time. There was ample paperwork to fill out but that proved they are cautious and fulfilling their responsibilities given their good reputation. It went so well we took him back a second day. They are a good 15 mins. off the beaten road in a very rural location but was worth the drive. Would definitely use them again if in that area.

Odin had such a great time here! He romped and rolled around with other dogs, slept like a king in…read morehis comfy room and enjoyed Tyler and the crew caring for him. We will be using Country Paws on our next visit to Port Townsend.

Beware! Worst place to board ever! Dropped my dogs off for boarding. The owner was scared of my…read moreGerman shepherd, hit her over the head and left an open cut, they didn't have a doggie door large enough for my Great Dane so they put her in the laundry room. Run FAR away from this place. The owner also runs Shelton Taxi service.

I will definitely be coming back. My dog was super happy and the service is amazing. He really…read morecares about my dog and it showed. He was very flexible and catered to our needs. We'll be back soon!! Thank you!

When we picked up our dog, we were told he had wet his bed, which means he wasn't taken outside in…read morea reasonable amount of time. he doesn't have accidents and must have been beyond miserable. Very disappointing to have such a wonderful pet treated so poorly. Candy Sanders

LOVELY SERVICE AT A GREAT PRICE…read more If you own a #dog and you find that it's too much paying $56 USD for a pet hotel where spaces include a TV, antlers chandeliers and chefs to feed peanut butter to your dog, this is the place for you. When we have to travel and we want @ewokyorkiepoo to be taken care of, we go to Nelly's Ark. The boarding price is very reasonable ($17 USD per night) and they seem to have a very good control of their customers. The spaces for the dogs are separated by size of they'll feed either what you bring or what you ask them too. OUTDOORS This property sits in a semi-rural area, yet close to I-5, so you'll find that they take the pets out to the large, natural grass area in the back... Where they can experience outdoors for 15 minutes a day. Outdoors in the #PNW has a different meaning for different people, even for dogs. It's #outdoors nonetheless. RESERVATIONS With a large all-season all-inclusive waterpark resort such as Great Wolf Lodge a couple of minutes away, finding a spot takes time. Make sure you make your reservation in advance and remember to bring your dogs vaccination records! SERVICE It seems that only dogs are accepted, but there's an extremely friendly cat that will greet you at the lobby... But not as friendly as the young woman attending or the one taking your pet inside.... Ewok was SO excited to see them again #ruizmedina

We have brought our dogs to Freedom Acres Kennels twice and it was a wonderful experience! We have…read morespoiled dogs and they were well fed and happy when we got back from our vacation. We were gone for a week each time. We would not board our dogs with anyone else :)

we needed a good home for our rescue buddy while we took a trip to celebrate our wedding…read moreanniversary. Jessica impressed me early on. Her sense of care to create a safe place for our beloved family member was inviting. After meeting and having a test run I was glad I found this lovely place. Especially glad I could support a fell vetera's business. I fully recommend Freedom Acres if you're looking for a safe space for your loved ones.

I was a first time dog boarding customer who used this boarding facility for 2 nights and 3 days…read morefrom Friday to Sunday. I think that for the things they do, $35 a night for boarding is a price that can't be beat. They offer group play or one on one play. Drop off and pick up are easy to navigate. Their location is very close to the Great Wolf lodge. Bryan was happy to show me the kennels upon request, Scott was kind enough to give us some tips on building our dog's confidence, and Gale was professional at all times. The presentation of the facility was clean, bright, and organized. The kennels are indoors with a platform that is attached to the wall. I can tell they spent a lot of time on their website as well, providing a plethora of info for you to indulge in should you have any questions. With that said, I do have some small qualms. I sent my dog's shot records as requested via email but I did not receive a confirmation of the receipt. When I called a couple days before our reservation to double check, I had learned that they did in fact receive my email but my dog did not have all his shot records present when I thought that he did. I was flustered at the thought of driving so far on the day of to potentially just getting rejected because we were missing information. Secondly, my dog definitely didn't use the potty enough. This may not have been at the fault of the trainers considering my guy probably held it in but he had thee longest pee of his life that I've ever seen after I picked him up. Since there's no knowing for sure how often supervision over potty breaks happen, my recommendation for all the first timers would be to not board your anxious dog. Overall we are satisfied with the experience.

Called for a next day dog boarding. Was accepted. They were clear about their rules. Doggie came…read morehome happy. Short notice greatly appreciated. People there were a bonus.

Friendly Grove's Lisa S is an agent for several pet relocation services. She helped get our dog…read moreSonny to the Cargo terminal at Seatac safely and comfortably after 5 days of boarding at Friendly Grove. Sonny got to India where we were waiting and he loved his time at the Grove. Daily walks in the woods and lots of attention made him happy. Great service and clean well operated boarding kennel!!

I was a long-time customer of Friendly Grove and trusted them with my dogs for years…read more Unfortunately, that trust was broken after a grooming appointment where one of my doodles came back unable to walk. My husband had to physically carry him out of the vehicle. When I contacted the business, I spoke with Maddy at the front desk, who reassured me that my dog had not sustained an injury while in their care. However, I was not present and was never shown any video footage or documentation to support that claim, which left me with serious concerns about what actually happened. Months later, I received a brief email asking me to update my information in their portal. I responded honestly and shared how unsettled I still felt about the previous incident. Shortly after, a staff member called and said they would be happy to schedule grooming appointments for my dogs since they hadn't been in for a while. However, when I arrived to pick them up, I was told that my dogs were not actually scheduled for grooming but that they "accommodated them anyway." I was then informed that Friendly Grove would no longer be grooming dogs at all. The entire interaction felt incredibly confusing and dismissive, and it came across as though they were simply trying to push us out as customers. They offered a $120 credit for that service and essentially told us to find another groomer. My dogs had been going there for years, and $120 doesn't even cover the cost of a single grooming service. After years of loyalty, the lack of transparency, accountability, and communication was extremely disappointing. I expected far better treatment from a place we trusted with our pets for so long.

We boarded our two little dogs for the first time and they loved it! Highly recommended!…read more Very attentive staff and a spotless facility!

I brought my bitch in heat and my intact male in to be groomed. I told the groomer that she was in…read moreheat and that they were to be separated. When I came to pick them up she asked me if I wanted her to bring them to the front. I said yes, but to bring them one at a time since my bitch was in heat. Next thing I see is she is coming out with both dogs. I grabbed one of the dogs and said "No. She is in heat." The groomer responded with "I did not know that". It's one thing to make a mistake but another to lie about it. Additionally, I wrote a letter describing this situation to the owner, Vicki. The manager replied with an email. To it she attached video footage of the event. In this email she attempted to explain why the groomer came out with both dogs together. I had several people read this email to see if they could understand the explanation it. They could not. In this email the manager also tried to rephrase the groomer's statement as"'I didn't know you didn't want me to walk them together because we had just talked about that in the grooming office." It's a good thing they had the video footage because it clearly shows the groomer saying "I did not know that" in response to me saying "No. she is in heat" when she brought them out together. Again I had several people read the email. They couldn't understand it either. The email did not contain one word of apology, which would have gone a long way. I just got an email saying that they had cancelled my future boarding appointments...petty.

They boarded our large dog in the same kennel as our small dog, even though specifically told not…read moretoo. This made our larger dog reactive to small dogs and since have had to rehome our small dog. Devastating truly.

I am MORE than happy with Kira's service! She went above and beyond. I had planned our trip several…read moremonths in advance and she had kept her word in reserving our space for the holidays. We had never boarded our Lola before so we were nervous. Kira allowed me to call often to check on Lola during our trip. She bathed Lola AND even clipped her nails. Lola loved her so if we ever are in need of boarding, Lola will be going to COAL CREEK PET LODGE! THANKS FOR EVERYTHING, KIRA!