Great customer service. They take their time with each person. All needed tests are done.read more

I love Dr. Teague and have been a patient since I started wearing glasses. But the practice as a…read morewhole has gotten kind of smarmy over the past few years, with high-pressure sales tactics and questionable billing. This year's exam was the final straw for me. In my pre-exam session, I was asked, as usual, about having the eye scan that costs $39 and isn't paid by insurance. I declined the scan. The person in charge of the session, who was training a new employee at the computer, tried to get me to have the scan because it had been 2 years since my last one. Again, I declined it. Then she said, "Well the dr wants everyone to get the scan for our records, but the charge is only for reading the scan." Fine, take the scan but I declined the reading. So tell me why I was charged for having the scan read?! I never saw that image and the dr never went over it with me. I saw the charge on my bill after I got home and called the office, but had to leave a message. They never called me back, so I went over there two weeks later. The manager had the nerve to tell me that my scan was read and the dr went over it with me. She didn't even have the decency to say this lie to my face, she told someone else to tell me. When I disputed their lie, they told me I have to call their billing company (even though I paid my bill in the doctor's office. I was willing to give them the benefit of the doubt by assuming the trainee had made a mistake, but now it seems they just intend to rip people off. Now I'm stuck in an endless loop of people denying responsibility.

I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

Independent optometrist office with wonderful service. The office is beautiful and conveniently…read morelocated by the highway with plenty of parking. The staff is helpful and friendly. My doctor was prompt, thorough, and answered all of my questions.

Dr. Ellyn Johnson and Carolina Center for Eye Care are a phenomenal group! They take your eye care…read moreneeds seriously. Within their practice, they can examine, diagnose, and treat you, as well as fit you for beautiful eyewear. This is all at the same location. Since I have a unique eye condition, I have found it difficult to be treated. However, Dr. Johnson and her colleagues are so specialized, that I have no worries in their care. Their staff are meticulous when it comes to notes and following up as well. In the last few years, there have been a few times when I forgot the name of something or some instructions. All it took was a call to their office, and I was easily reminded because they had it all on record. How awesome is that?! I wholeheartedly trust, and recommend Dr. Johnson, Dr. Allison Lyerly (currently out on leave), and the entire team at CCEC. They are North Carolina's best in eye care!

We were in the area from the West Coast, trying to help our grandmother get set up with a last…read moreminute eye appointment. These wonderful people came to the rescue and fit us in last minute . Dr. Sasser was wonderful - evidently knowledgeable, thorough, took his time to explain to both patient and family. Andrea, one of the receptionists, was so kind and so was the rest of the staff. Wonderful experience. Thank you, Andrea, Marcie, Dr. Sasser! :)

Thanks Davidson Eye - Midway for a great eye exam today! Happened to be in the area, called and…read morethey got me in this afternoon. Such a lovely, helpful staff! Will be going back soon to pick out some new glasses.

I see Dr. Khemsara for my eye care and he has done cataract surgery on both my eyes. The office…read moreitself is very welcoming and inviting. There is a big waiting area with comfortable seats. There is also an in house eye glass store. My surgery was done on the 2nd floor where they have a state of the art surgery set up. Staff there explained everything in detail prior to surgery and after. The anesthesiologist did a great job in making sure I was comfortable and pain free. My follow up today was also great. My eyesight is already looking great. All my questions were answered. I am highly satisfied with the entire process, including these assistance in securing financing for both surgeries. Love Summit Eye Care!

I had one of the most stressful and upsetting experiences at this eye exam, and I feel it's…read moreimportant to share. It all started with a 45-minute wait past our appointment time in the lobby, where there was a person screaming nonstop. This was never addressed by the staff, and it left my school aged child terrified--she wouldn't let go of me and just clung to me the whole time. During the appointment, the staff asked me in front of my child whether she was "jealous of her older siblings" and making up eye problems just to get glasses. This was not only inappropriate, but it made an already uncomfortable situation worse. Then, when the doctor finally came in, we were told my child needed glasses to see properly. We were told that our insurance would cover the appointment 100%, but they didn't cover anything because the office had processed the insurance incorrectly. I called multiple times, left messages, and eventually had to send a letter to get someone to address it. When I finally received the bill, the staff was extremely rude and told me it was my fault for not providing insurance that would cover the exam--despite being explicitly told my insurance would cover it fully. In the end, I'm left paying for an exam that was emotionally draining for my child and should have been covered by my insurance. The whole experience was frustrating, and I was really disappointed by the lack of professionalism from both the staff and the doctor. I would highly recommend finding a different eye care provider. We will not be returning to this office.

Wonderful place. Everyone is so nice. I have been going to this practice since I was just a…read moretoddler. I never have to wait long and they take such good care of me. If I am running late, I just call them and they will let me know it they can still take me or if I need to reschedule my appointment. I will not go to any other practice.

I have been a patient of this practice for 20 years. I've had various forms of insurance, no…read moreinsurance, family and individual plans here and have never had a bad experience. Especially since Dr A took over the practice and they made significant improvements in their patient care and customer service. Over the past 3 years I have seen nothing but kindness and exceptional care. This includes regular annual exams and treatment for an infection as well as fitting me for glasses... Which by the way they have an exceptional selection to choose from! Reasonable prices compared to other places and very stylish frames to choose from. I'd give them five stars again and again!

The Dr. got everything right. He let me know I have a cataract on my right eye and told me to let…read morehim know if my new glasses helped with the cataract or if I wanted to schedule to have my cataract removed now. People at the front desk were very nice. Love my glasses. My brother and SIL are going to schedule with Dr. Clerico!!

Very professional and extremely friendly. The staff is very helpful during the whole process. Dr…read moreClerico and Holly really make you comfortable. My family and I have been going there for several years. A++

Got a call from the store manager with an apology for the delay and an offer for free lenses on our…read morenext pair of glasses. I'm so happy to see a business admit an error and work to keep repeat customers. Wonderful!

Couture Eyewear offers a tremendous selection of eyewear. So much so that I seek their expert…read moreadvise for what would look best on me. Without hesitation, they studied my face and began selecting frames. They truly know their product and what will not only look good but, also be comfortable for that individual. Terrific, considerate service and fine products served with a smile. I highly recommend them.

They are always professional and friendly, dr takes his time and explains eveything. They go the…read moreextra mile and seem to actually care.

I am very impressed with A Proper View! Dr. Bradbury is very personable and the staff is very…read morewelcoming. They helped me find the best frames that have lasted! All of the glasses in store are very high quality and worth the price. My favorite part of my experience is that Dr. Bradbury and his team take care of the insurance claim and have helped me receive more money back from rebate programs. Look no further, A Proper View is the best!