Not recommended for five years try to fix my car and they never get fixed. I talk to the manager his name is SAM ERNEST and he's not doing his job. read more

Team Cadillac - Car Dealers Near Me - Vallejo, California

So Its been a day and a half that our 2018 Cadillac XT5 has been sitting at Team Cadillac waiting for a diagnosis. Once we pick our vehicle up we will not be going back to team cadillac in Vallejo. Our vehicle was dropped off Monday July 28th 2025@ 2:30 pm. No one has called us to update us. UNACCEPTABLE. We can't go two days without paying for services rendered once our vehicle is repaired. This is the EXACT REASON WHY THE GENERAL PUBLIC DOES NOT TRUST DEALERSHIPS. OVERPRICED WITH TERRIBLE SERVICE read more

I had never purchased a vehicle online before, without seeing or driving it in person. I was apprehensive about the process. I found the exact car I wanted at TEAM Cadillac. My sales team rep, Sean, was awesome. He explained the process thoroughly, making sure all my questions were answered. The other managers I dealt with, Tina and Nick, were just as helpful and really cared about my satisfaction. I can't thank TEAM Cadillac enough. You guys rock! read more

I dropped my 2006 Cadillac off here 1/15/2024 to get a diagnostic along with a service for a recall. I called 1/22/2024 for an update and said they were waiting on parts and service. It's now 2/9/2024 and I still DO NOT have my car. They haven't been responding to my calls or text messages, I requested a summary of services that's being done on the car since it's taking so long and haven't received a thing. They have given me no updates on my vehicle unless i call them multiple times. This has been beyond frustrating and wouldn't be surprised if people choose not to bring their business here in the future. read more

Had my Cadillac serviced along with a warranty repair. Luz could not have been more helpful. When I found out they would need my car for more than a day I asked if they had a courtesy car, she said she didn't think so but she would check. She checked and came back with a key for me. She said they would wash the car but their car wash used brushes. I said no thank you. When I picked up the car 4 days later she said she had it hand washed for me. Couldn't ask for better service. Thank you to the entire staff. Luz, thank you for your personal service and making sure my car was returned as clean as when I dropped it off! read more

I got my Cadillac Escalade shipped to this dealership, Mike Woleslagle online product specialist and Byron Bautista the finance manager were a big help, Mike helped me to place my order and kept me updated about the order status making the process so smooth and easy for me, I really recommend working with Mike woleslagle to order or buy a car! read more

I had been looking for an SUV for about a month. I finally decided on a Cadillac Escalade ESV. I visited several Cadillac dealerships but didn't find what I needed. When I first reached out to Team Cadillac in Vallejo, I was contacted by Samir Childers. He was very accommodating setting up an appointment for me to look at the vehicle. When I arrived there he had the car waiting and ready to go. My wife and I took the car for a test drive and were extremely impressed. When we were done with the test drive Samir gave us all the time we needed to thoroughly consider our purchase with no pressure. He has a very calming sales approach and is sincere. He is a great asset to Team Cadillac. I would recommend this team to any potential customer looking for a car! read more

We bought a nice car here and as it aged we had some repairs. Not a fan, but not really bad either. The purchasing part was smooth except they wanted far above the real price and we had to negotiate quite a bit. I suppose that's normal, nobody enjoys it. Why not make me an offer I can't resist right off the bat? Don't ever accept their price, be prepared to walk out. The repairs were a hit and miss. Some were done well, on time and price competitive, some were not. Unfortunately they are the only Cadillac dealer in the area. read more

Completely satisfied with experience purchasing my new Cadillac Lyriq from Team Cadillac. I received excellent customer service from Mike Woleslagle, including follow up days after the purchase. David Macdonneil was great. Tina Kester was great. I felt welcomed the minute I stepped into the showroom. This was unexpected as I've had awful car purchasing experiences at other dealerships in the past. read more

Hands down, best car buying experience of my life (and I'm no spring chicken). Nate and the entire crew at Team Cadillac were pleasant, professional, and a pleasure to work with. We felt welcome when we arrived, the car was ready for our inspection and the entire team was clear about the process and what we could expect at each step along the way. We purchased the car... and what car purchase doesn't come with a fair amount of paperwork? Well they even made that process not only painless, it was actually pleasant and engaging as we were guided through each step. Hats off to Team Cadillac - we'll be back for our next car purchase as well. read more

ON May 23, 2023, I Betty Hilliard had a scheduled Maintenance service appointment for my 2015 Cadillac ATS. Due to illness, I was unable to drive my car to the service Center. My Service Advisor, Jazz Crawford had a driver pick up my car my car from my resident and deliver it to Tem Cadillac Service Center for service. Not only did she had my vehicle picked up, upon completion of service. Jazz had the driver deliver my car back to my resident. I could not have asked for better service. I compliment my service advisor for a great job well done. I recommend Jazz Crawford as a service advisor to anyone that come to Team Cadillac Service Center to have their car service. I am proud to have her as my advisor. read more

2 stars because when i purchased a F150 truck at this location we agreed on an out the door price. Weeks later i get a letter in the mail indicating that i have to pay $200 more immediately because "They did not have the right amount of DMV fees." Obviously they do not know what OUT THE DOOR means. Thus the 2 stars read more

where should i start... first of all i would like to thank Marvin Jones! he really is a GREAT salesman, he went far and beyond to help me get my car. Before coming here we went to Honda and were turned away. He showed me a few different cars and when i picked my choices we moved to the next step which is what is available & pricing wise. We stopped by on a saturday (early evening) so we submitted our information and once we heard our options, i figured this would be the end... but that didnt stop Marvin. he kept in touch (in no way pushy but trying to help). On Monday he mananaged to find a way to get me a car.... Not any car but a 2015 basically brand new car.... it was surreal. he had me shoot for the stars and at the end of the day he made it happen for me & my little family :) If you want someone helpful that is not pushy but to make magic happen Marvin Jones is your guy. read more

Team Cadillac - Thanks for ALL your help Marvin - Car Dealers Near Me - Vallejo, California

Nothing great things to say about the guys here. If you want a true to their work dealership that won't try and get over you, this is the place. Nate was a huge help on making my experience with my wife and daughter easy going. Gabe behind the desk will make sure that you leave happy with the deal. Thanks again guys for our new 2018 Cadillac ATS 2.0T read more

Special Shout out to Kay Shield for making a big decision,a decision I had many reservations on doing, Kay made it a breeze, he made me feel comfortable & relaxed and I purchased the vehicle with no regret, he was very upfront & transparent, Dale was funny & welcoming as well... Team has a customer for life in me read more

Purchasing my new car with a trade-in was such a great experience. I am a returning customer for a third time within two years. I met with Sajad Joya, and of course I came with questions. . . he put my heart and mind at ease, letting me know that the customer and their needs are a priority. I came with my goals to fit a budget, and two of most fantastic people I've ever met, Tina Kester and Eric Dawkins helped me, with no pressure to reach that goal. The whole process from start to finish was hassle free. DGDG Team in Vallejo really do care about their customers. Dale Clontz who closes the purchase is the greatest, and it was such fun just to sit in his office, the whole process was smooth! These people love what they do, and are very professional, Thank you DGDG Team. read more

Mike Woleslagle was our sales person and he was great. He made the process of buying a certified pre-owned Cadillac very smooth.

Updating my review! Team Cadillac worked with me to help me as an unsatisfied customer which i greatly appreciate. The work done on my vehicle is great! There is a noticeable difference in how it drives. My Service Rep Ken remained nice & kind to me the entire time even though he noticed i was unhappy. They kept my vehicle for 2 weeks but at least i finally got a courtesy vehicle. read more

I was interested in an SUV, I saw a car that I liked I inquired about the car. I received a call from Tina the next morning, she was amazing she helped me get into the car that I love. Everything was smooth, the process was quick. Kai the sales person was wonderful, I was in and out within an hour and left with a beautiful SUV. Thank you for your help! read more

I stopped by here, to look at a car I seen online. Honestly I didn't need anyone to help me because I knew what I wanted and was already pre approved. Then a guy walks up to me, I believe his name was Greg? (Older black guy) asked me if I needed any help, I told him what I was looking for and he told me it got sold just a few minutes ago. He brought me to the same model cars but not the color I wanted. Why the bad review? Because this is what he asks me. "Do you have your husband coming?" No I'm not married. "Is your dad coming?" No. "Do you have any man coming here to buy a car for you?" No. "Well then since your not a serious buyer, please don't touch the car, you might scratch it" *walks away* I've been in sales before. And I've heard horror stories about car sales people and how it is being a women trying to buy a car. But come on now! It's 2016 for god sakes! I've never been so disrespected in my life! AND to make matters worst, I sent my uncle in the next day asking for the car I was looking for. And it was still there. Wow. Shameful. read more

Man the salesman Tim is great salesman and a good person. Purchased a new Chrysler and started having tire sensor and acceleration issues. Called him(Tim), and he immediately got on it. Thanks again Tim for a fair prices car and even better service. read more

Team Cadillac - Ask for Tim, he just sold me a nice 2015 200...FAT!! And he got it for me at $2000 less than asking. Thanks Tim. - Car Dealers Near Me - Vallejo, California

This is by far the absolute most incredible and best experience I've ever had in purchasing a vehicle. Jay, Nate, and the whole team were professional, amazingly swift, and kind. I was treated from start to finish with unmatched respect and generosity. I spoke with Jay Brownrigg at 8:30 pm on Wednesday, and by the next morning he and Nathan Merrill had created the deal of a dream; by 6 pm Thursday I was driving home in an absolutely stunning brand new 2022 CT5. The deal was so good it was almost impossible to believe. I thought I was dreaming when Jay created the deal and I saw the beautiful car. However, Jay and Nathan were so straightforward, kind, amd professional, I felt a high level of trust. I walked into Javier's office to sign paperwork and EVERYTHING was exactly as promised. Too good to be true? Not at DGDG. It's real, DGDG is like family, and they have a customer for life. 100 stars for Jay Brownrigg, Nate Merrill, Javier and the whole team at DGDG Vallejo! read more

My old Pontiac broke down. I couldn't use the power steering and I was getting desperate. Fortunately, they were nice enough to see me on the same day, a Saturday no less! I really felt like they had dreat service! Frank was super helpful. They did a complete evaluation on my car and told me what was wrong. They gave me a few options on how I could fix it and the cost. In the end, I decided I just needed a new car but they helped me every step of the way. If you have a GM car, I'd suggest checking these guys out. And, I was shocked to see they have free Kureg coffee, wifi, gym, and a shuttle. read more

I love this place! I've never had such excellent customer service when buying a car! And I've bought a lot of cars over the years! It was so easy and painless! We've sent several friends their way who have also purchased cars and even our son! Everyone's been very pleased! We even go there for oil changes, which I've never wanted to do through a dealership before, but the price is reasonable and the service is exceptional! They even have free wifi, coffee, danishes, and toys for the kids to play with! I will never buy a car anywhere else! I guess we're stuck with what they sell! :) read more

Yesterday I bought a new beautiful vehicle and Mike Woleslagle was my sales agent. I just walked in, unannounced and invaded his life. He was a trooper and very efficient and professional as it comes. This is our second purchase in a year and a half with him. He's our "go to" car dude for sure! Thanks, Mike! read more

My initial contact was sub-par at best. My issue which should have taken an hour at best, took 3 business days after being jerked around, lied to, and ignored. Ultimately because of the huge discount, I did leave satisfied. As a Facility Manager myself, the most frustrating part of this entire transaction was the dishonesty and lack of communication. Do better in those two areas and you would receive 5 stars. Second visit was much better. Sean made sure I was well taken care of and for that I added another star rating. Thank you Sean and Team Superstore! read more

Hands down, the service department does everything they can to not disrupt your life. I took in my car thinking I might have a vacuum leak, and because it was going to take more than a day they put me in a rental. Well it has been several days, and the issues are much more than a vacuum leak, but they have kept me in the rental, and on their dime. Gavin McCleash is my service rep, he's busy, but make the effort to keep in contact with him and he will make sure it is painless. Thanks Team! read more

The service department here is just not responsive or qualified in my opinion. I've had a few real issues, the latest today with a failed service on a leaking tire, found it nearly flat in the garage this morning after they failed to address it after it was called out as a serious issue. Bad start to a vacation. I'll be servicing my car elsewhere from now on and strongly recommend you do the same. You've been warned. read more

Alex was the one that assisted me with my 2016 hyandi elantra and he's an amazing rep. Thank you... I'll be calling you soon. read more

Absolutely painless to work with the internet sales team here to get a highly desirable 2021 Escalade at a fair price without any drama. Highly recommend Dom who worked with me for the most part, and Cory who took over at the tail end when Dom was out of office. Dale in Finance was a pleasure to work with as well. As icing on the cake, Cory drove two hours round trip to deliver the car at home for me. Highly recommended! read more

Rocco Marconni !!!! Thank you very much from the bottom of our hearts. It's rare now a days to have an honest consultant, Sale representative, who does his job very well with a genuine heart and integrity. You've helped us purchase our first vehicle as a married couple. With your experience, knowledge and humor and a twist of your big Texas heart! You made it possible. TOUCHDOWN!! Like you mentioned yesterday to never stay stagnate. This is just a step for my husband and I for the better step forward! The Lord wants us to never stay stagnate but challenge ourselves. We all might not be perfect in this world, but we TRY everyday to be an example of Him. We appreciate your customer service skills. Thank you for a BEAUTIFUL experience!! We'll share our story and recommend friends, family and the world about you Rocco!! Thank you and God Bless! #RoccoMarconni #TeamSuperStore #HAPPYCUSTOMER read more

Yes, auto repair services can be a deal breaker at a dealership but with the friendly service folks and services that they provide along with an occasional discount/deal if you can talk your way through it well then of course I will make my way back here whenever time and funds will allow. They are all very courteous and thorough in explaining the services being done/provided with people such as myself who have little to no knowledge of cars and a bit of off the topic conversation goes along well to get the day started off. Don't plan on an up and go kind of wait. If you do plan on waiting for your car expect a fair amount of wait or the next best choice is the shuttle that will take you to your destination. I believe they offer this at most dealerships anyway. To sum it up, deal breaker when it comes to services but I will take the friendly customer service any day to get the job done. read more

I had the worse experiences here dealing with a rear sound issue with my vehicle. First time i brought it in they told me it was my breaks and Rotors payed to get them replaced. Turned out not to be the problem. So I called and took my car back in next thing i was told it was my rear axel turned out not to be the problem. They sat there the whole time making me pay for things that they wernt sure was the real issue was like a guessing game next thing it was my Rear Differential telling me well there is nothing else there to be replaced. By then i was so sceptical about how they conducted business with me i wasnt having it. So I brought my mother in with me to talk to the service manager. It was a bunch of promises and selling us dreams. I felt tooken advantage of becuase I was a woman and i felt they just wanted me to walk away and not compensate me for what i invested into my vehicle that i really didnt need. This went on for a 3 month period brining my car in for week with nothing done to it each 3 times i brought it in. Being carless having to pay for public transportation. Only the last time i brought it in they finally gave me a loaner car at no expense to me. They are so unorganized. There specialist are not really specialist in my opinion and everyone in the back is runnning around like a chicken with its head chopped off. They will get you for a pretty penny. My friend also brought his imapla here around the same time i brought my car in and they gave him back his car making a weird sound and they expect you to come out of pocket for there mistakes i will never bring my car here again and after the whole experience will i ever purchase any brand of there vehicles ever in my life after this. It was that bad of a experience. They also damaged my back bumper taking it off bending the outer frame of it by my trunk seal amazing. read more

If I had to sum up my experience in 3 phases it would be "Started off strong, got a little rocky towards the middle but closed deal on top!" I have to admit, I'm not a real fan of going to the dealership. I pride myself on being as transparent as possible so there is no room for error in communication. Rocko, Marvin and Joseph made this deal happen over the course of several days. I didn't get too frustrated in the process, but it was hairy there for a moment. Thanks for your patience, persistence, and quick close! read more

Services department here is the best Call in yesterday to tell them my 2014 silverado was leaking oil out of the oil filter , they told me to come that same day so they can put it on a rack so they can see whats the problem . I get there and Danny help me with a big smile , I told him my problem first thing that he does get on the phone with one of his mechanics to get my truck in right away. Wow I'm thinking this is the service I've been looking for, thanks guys for sure you will get my business again and again read more

Just purchased a 2020 CT5 from Team Vallejo Cadillac and couldn't be more happy with the process. We worked with Dom, who has very pleasant and knowledgeable. We had shopped around at other dealerships, but as soon as we met Dom, we knew he would give a fair and honest price on our CT5. With COVID restrictions in place, Dom and Team Cadillac made us feel safe during the test drive and sales transaction. The buying process was quick and seamless, and Dom made sure that the vehicle was in pristine condition when we drove it off the lot. We give Dom and Team Cadillac in Vallejo our highest recommendations. Thanks Dom!!!!!!!!!!!! read more

Great! Service, due diligent and very informative sales man Alaric was very helpful to complete my Cadillac XTS 2019 deal.

This dealership is terrible---Do Not Go There!!! I recently bought a new SUV and the sales-person lied to me about the truck's capacity. I don't believe he did it intentionally, he was just new. When I went back and spoke to the dealerships manager and explained the situation , he was not interested in trying to help me at all. They are more interested in selling cars than your satisfaction. I am buying another truck next week and it will not be from Team Super-store read more

I made a routine service appointment for my Cadillac XT5. I have been sitting in the waiting room for 2 hours & my car is still waiting to be serviced. What good is having an appointment? It's lunchtime & there is nothing within walking distance to get something to eat. I read other reviews that said even with an appointment they waited over 4 hours. I didn't know it would take all day for service. Before this dealership was bought by DGDG we used to get a loaner car. DGDG does not do this. This will be the last time we come to this dealership. We have bought 3 Cadillacs from Team in the past & are looking to buy a 2020 Cadillac. But not from DGDG. read more

This was a very interesting experience for us since my wife bought a XT5 from an Oregon dealer and had it delivered to California. She was looking for Cadillac service. She was hoping to have the dealer closest to us. With her experience with previous cars, Jags and Caddies, she always received a loaner car if she could schedule her appointment based on loaner availability. The closest dealer did not do loaners. A phone call to Mike Vos, Service Manager, said yes and had her set up with an appointment and loaner. Arriving at 7:30 AM at the service area, we were greeted by a gentleman in a shirt and tie going to all cars coming in for service asking if they would like a bottle of water and directing them to their assigned service agent. We found out that this gentleman was Mike Vos, Service Manager, and he does this every day. We met with our Service Agent, Ash Foster, and he was ready for us and the car. Since we were new to their system, it took a while to get us entered and set up with a loaner. The car was in for 2+ days since we had some issues that needed to be checked and resolved. We received daily updates from Ash and picked the car up on the 3rd day. Ash explained all of the issues and corrective actions. We left very happy with our new found service center. Another item that we noted was that each of the Service Agents, with customers who planned to wait for their car, were shown the waiting room, refreshment area, and internet work areas. I have never seen that happen in all of my years of going to dealership service departments. read more