Matt was fantastic, and incredibly accommodating to our group of 10 ladies celebrating a…read moreBachelorette Party weekend in Deadwood. He brought the limo all the way into the mountains for our pick-up, and was so friendly and gracious. He also went out of his way to help look for a phone lost on the side of the mountain road (long, funny story. Lol). Highly recommend Hess Limo for anyone looking for quality party transportation. Thank you again, Matt!

Great time was had by all. Matt communicated every step of the way and it was a very smooth process.read more

great drivers- excellent bar girls on bus. fun fun fun highly recommend…read more fun to ride

I paid for a wristband for the week and have decided to just drive myself for the rest of the time…read morehere. This has been the worst experience I've ever had and I've been in the cabs in Mexico. They go off roading which everyone else loved. but being someone who has lost a loved one, due to an accident, I did not enjoy this. One driver recognized this and he respectfully calmed down for me. The next time I got on the bus, the guy asked if we liked off roading. There were a few of us that said "no" but he did it anyway and then when we got to our spot, they all called me a Karen and yelled things at me. If you're up for a dangerous experience, go for it. Being in an accident isn't on my list. you're going to see this company on the news someday, for vehicular homicide.

1880 train ride was a fun experience riding from hill city, SD to Keystone, SD. It takes you back…read morein time to what it felt like riding a steam locomotive and what it may have felt like riding to go mining for gold in the black hills. It's a wonderful experience for family, friends, couples or singles who want to experience a steam locomotive . If you have time for the ride and want to experience a relaxing peaceful ride on a train while in South Dakota hop aboard the 1880 train and get a history lesson.

Giving it a 4 star rating.The announcements were difficult to hear over the PA system about the…read morehistory of the area and railroad. Maybe, a family car for small children. Lots of crying. Couldn't hear the narrator. Otherwise, it was a scenic 2-hour ride.

Great service were in a bind with vehicle in for repair. Would rent from them again. They even…read morepicked us up at the dealer. Car was clean. Air conditioner worked.

This place got me what I need when I needed it and had terrific customer service. Thank you guys…read morefor really making renting a mini-van quick and easy!

Very nice staff. Helped me haul my boxes to my Jeep. Kind, patient, understanding. VERY helpful…read moreand excellent place to purchase boxes for packing!!!! Their packing tape isn't great. I would not purchase tape there again but everything else was perfect.

5 stars for the CURRENT Service Management. 0 stars for past Service Manager, Jim R…read more We will now start coming back to have work done here on our trucks. The horrible service manager, Jim R, is no longer working there. The techs are great and the new management, Gene and Jimmy, are the complete opposite of what it has been for the last 2 years. We stopped having our trucks worked on at this shop in June of 2022 because Jim R was so rude to us and treated his techs terribly in front of us. He was arrogant and aggressive with his words and actions. We got a quote from Jim, then never got a phone call when other issues were found, they just "fixed" it. This extra "fix" was over $4,000. When questioned, Jim was rude again and then said we could not get our truck without paying this extra amount over our quote. When asked why we did not get a phone call, he commented that he didn't need to call us, just fix the truck. That is no way to conduct business. I will also be leaving this review on other review sites.

Blew me away. Never been to a repair shop that exceeded expectations. We got towed here in the…read moremiddle of the night and slept in the truck until they opened. The service manager told me they would get us in that day to figure out what was wrong but would not be able to get us fixed until the next day as they had a couple of mechanics on vacation. We checked into a hotel, got cleaned up and headed to downtown Rapid City for lunch. After a couple of hours the phone rings and I get the news "The truck is fixed" ANother first, a truck repair bill for less than a thousand dollars, About $500 and we were back on the road.