First time here. It was Very simple process to deal with for a tire purchase and labor to install…read more Great prices as well. Professional knowledgeable. Staff would definitely use again for parts or service

The employees were extremely rude. My boyfriend was interested in a tire. The price was a little…read morehigh and my boyfriend said so. The guy became rude and thanked us for our business. He didn't try to work with him, I mean nothing.

Needed a carb needle they were more than willing to help took there time and found me the right…read morethings very helpful

I bought my 2021 Massimo 410 from the Magnolia store . Justin and his wife where very nice and made…read moresure he found a unit to fit my 5x8 trailer . He answered all the questions I had and believe me I had a lot . he never complained. Thank you Justin . I believe he and his wife are honest people so if you need a new toy they have them if not I am sure Justin will find what you need.

Honestly, I would give 0 stars if at all possible. I will start by saying, I am in the dealership…read moreworld, and I would refuse to let this happen to someone with me. I purchased a 2023 KTM DUKE 390 in August of 2024. Took 3 months to get the registration, etc... as the paperwork was never filed (Figured out due to the fact I got pulled over and their was no registration in the system.) Now leading to the fun part! I also owned a 2016 SUZUKI GSXR750, and a 2020 HONDA CBR500R (Neither purchased from Full Throttle). I wanted to give a second chance, so I went back to Full throttle to trade them in on my current bike (2020 SUZUKI GSXR1000R). I was in touch with the General Manager (Imran Chotani) who offered me full payoff (have proof through text message on his personal cell phone) on both bikes, and an easy process to pick up my new bike, as I live 5 hours away. Nov 2nd, I head to Houston with the 500 and 750 (it is storming). I drop off the bikes and pick up the 1K (in and out in 20 minutes.) I inform him I pay notes on both of the bikes on the 4th of every month. He insures checks will be sent out and I will not pay for anything else on them. I text him on the Nov 14th letting him know I have paid both of the notes again. Again, on Nov 20th.He tells me they will send me overage checks since the check Full Throttle sent was more than the payoff. November 22nd, he text me and tells me checks were sent out, he has notified lender and provided tracking numbers. Dec 6th, I text him and tell him I just paid the notes on both bikes again! LOL, no response. December 9th, I text him again. He states he has sent the proof of FULL THROTTLE paying off the bikes to my email, I never received it, he stated he would double check with his secretary in the morning. Dec 10th, I call the dealership itself and ask for secretary. She stated she was never told to send me anything. I hang up and call my lender. Lender states there are no notes in the system and no checks have been sent to them for the payoffs. I call Full Throttle back, lose my mind, and somehow I get the "owner" on the phone who after listening to what I have dealt with, had no issue sending in the payoff for both bikes. Now remember, Imran stated I would get a check for the additional notes I have paid while they were floating the bikes, hoping I would not notice. The "owner" then stated he would send me what I was owed. It is now Dec 17th, I have texted them 6 times and called earlier, told the receptionist I needed to speak to Imran. I was told my check would be sent and I asked why it was not sent when the rest were sent. The receptionist attempted to transfer me to Imran, I got the voicemail, called back, and no one answered the dealer phone. To say this has been the absolute worst experience, is an understatement. I will never return to this dealer, and they still owe me almost a thousand dollars. If anyone would like the proof, please email me at aidanblagrone@gmail.com!

Terrible terrible dealership! My husband found a crotch rocket he wanted, the price was good and…read morethe salesman said everything was great with it. We should've known when he sent us pictures and they were the quality of an old flip phone. The video was just as crappy. Everything got done and he was trading in his other bike as a down payment. The transporter showed up and gave us a free helmet that reeked of weed so bad that my house smelled like it! They pull the bike off and load his up. Unfortunately he had to get to work and I wasn't home, he didn't get to get a good look over. When he was able to, it was bad! The salesman had totally lied about the condition and it wasn't even the bike that he picked out. The one he did paperwork on was 1 type of bike and what they delivered was totally different. The bike had major scratches, the windshield was cracked and looked like something was smeared all over it and it would not come off, the actual seat wasn't attached to the bike, I have no idea how it didn't fly off in transport to us, it was leaking fluid from the front and the wheels were in bad condition. We took it to a dealership here to check it out, it needed $1800 worth of work. Definitely not the great condition we were told it was in. My husband decided he did not want the bike after all the hassle and money it needed put into it. He called the salesman and told him everything and the guy just laughed! He tried to call time and time again and could never get anyone on the phone. They were dodging his calls because they knew what he wanted. We contacted an attorney and reported them to the BBB, once that happened they magically got into contact with us. He got them to take the bike back and return his. He outright owned his bike and to get it back he has to pay $7000 for it. They gave him no credit whatsoever and said it would be more because of tax, title and license. He has his bike back that he's now paying for again but at least we know the condition it's in. DO NOT buy anything from this place they are total scammers!

I always wanted to get a HD but never did until now- I have always ridden or own a bike since I was…read morea kid and I am now 64... I had a dual sport and recently moved and do not use my dual sport bike off road. I happen to say one day let me go look and see what kind of bikes they have without knowing they have H/D bikes there- The place is very clean and the staff are very friendly and helpful. I even left my pink slip at home because I didn't want to buy but just look. Well, they have a good selection of bikes there all are very well kept and clean. I saw two that I liked and ended up test riding both. Lee Ann was my sales person and very helpful. I happen to like the 2007 Heritage Soft tail and the price was good. The bike rode nice but I notice the rear tire was little more worn that what I like it to be. I told the manager that and he was willing to work with me. Well I took that bike home and now I am that cool 64 year old with a cool bike.. I recommend anyone to check this place first before you head over to the bigger dealers. You never know. They don't keep any bikes outside so I never knew what that place had until I stopped in. I would go back and second bike but I need to get my wife to keep up a second job at night.

This company replied with intent! However post sale trying to get any information on the bike they…read moresold me seems impossible. When I went in person to go look at the bike i realized they tried to sell it with a 2005 tire in 2022. That should have been the first red flag. When I brought it up they said oh well it has tread. Yeah. No. Tires decay overtime that tire was stiff as nails. I still proceeded to PAY for a new tire even though I PAID the pre sale inspection "every used bike gets" word for word. After calling and talking with the sales rep I got "it's a 17 year old bike and you brought a warranty" that's not an excuse to not have documentation of your "inspection" it's to have your customers have faith in your work. And so far you've done nothing but disappoint and add to the shady look of your business. Should this problem be addressed I'd be more than happy to adjust this review. Good price, fast response when looking to purchase, excellent accounting representative. Horrible Customer service and shady record management.

What a great staff! I'm satisfied to say, anyone who walks In that door will walk out smiling just…read morea little bit more when they have shiny keys for a new toy. I'm impressed with sales team. Specifically my man, Josh. He helped me throughout the whole entire process, while We kept most communication through text, which was hella convenient for me. He also picked up the phone too! "Kudos" to you, sir! He kept me up to date with all and any new developments when finalizing on my new sale of the 2022 Kawasaki (Klaxon) KLX 300 Dual Sport. I was in shock I had been able to go get something so easily, and when I was finished signing for my new dirt bike, I realized this little bad boy takes the cake, Um...literally!!! The Mancuso Team in Houston got me a MF chocolate cake to celebrate my new purchase! Chocolate is the bomb.com too! Thanks! Team Mancuso y'all are bada** and keep up the 5 Star Service!

While the salesman was awesome we can't give this location more than two star as the overall…read moreexperience fell far below our expectations. There were multiple issues throughout the process, starting with the excessive amount of time it took just to put fluids in the bike and install a battery. What should have been a straightforward process turned into hours of waiting around. We were also quoted an outrageous price to install a camera on the bike before leaving. I ended up installing it myself in about five minutes while sitting on the showroom floor, which honestly just added insult to injury. On top of that, the registration stickers were never sent to us. After quite a bit of time passed, we finally received a call asking if we planned to pick them up, despite this being the first time anyone had even mentioned they were there. From our very first contact, we made it clear that we were from out of town and had specifically been told they would be mailed. What should have been an exciting and memorable day turned into a frustrating seven-hour ordeal filled with poor communication, unnecessary delays, and lack of follow-through. To top it all off, they don't even sell gremlin bells.

Had a great experience buying my Yamaha R1. If you're looking for used motorcycles in Houston, this…read moreis the go to spot.

Found the rarest bike only here. looked everywhere but couldn't find it anywhere until I looked…read morehere!!!

I needed assistance installing some accessories on my RZR 1000 and was out is time since we were…read moreleaving in a few hours for a trip to Hidden Falls Adventure Park for 3 days of fun! The guys took care of me quickly and were reasonably priced and friendly. They do a wide array of services from what I saw while I was there and we will definitely keep them in mind when we need service on our RZR.

I wouldnt recommend this place to work on your stuff much less buy something from them …read more Bought a buggy from them and asked if anything was wrong . went yo pick it up , it damaged so bad on the panels like it was rolled on its sides ,take it home and offload it and the check engine light it on code for bad grounding . All the wires they bunched up on the wall are loose and getting hot . tires look like they burned out in the shop ,wasted like to no rubber left . Again don't buy nothing from this place even if it's cheap . They don't care . He said it was a custom razor so it's ok to be all scratched up and body damaged . Took the belt off to see why it's making noise and screw had silicone on to hold three of the bolts . Again don't waste your money here . Worst place ever to buy . have text and messages to prove the buggy looks like a scrap pile of parts put together to make a razor to make money