We were really happy with the customer service and the fact that our repairs were kept well under…read morethe budget we provided. The only downside was that they didn't see the oil change sticker on the front of our glove box (we had oil changed Just over a month ago at a different business). The other business also screwed up on what they did and it was found when we took car in for repairs. We didn't know that they did an oil change until we got home and were looking at the final invoice. In any event, we will go to Automotive Experts for all future lube and oil changes and other needed repairs/service.

I love this shop! The place is clean, the people are nice, and I feel like they really care and…read morereally listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. They were also able to get me in the next week to fix those other items, one of which was a big repair. I never felt overcharged either as my services ended up being a little less than the estimate. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

Greg's Japanese Auto is great! Called the store and spoke to Donny about setting up a same day oil…read morechange on a Saturday. He managed to fit me in a couple hours later. When I got there he was honest and very friendly. While the oil change was being done he came to speak to me about removing some of my plastic undercarriage that was bent and scraping the floor while I drive. He told me his tech would be removing all necessary broken pieces, a service I was not expecting. When the work was done I received a text with a service report, including pictures of the bent undercarriage that was removed. Was not expecting the report so I was very pleasantly surprised. Overall - 100%. Definitely recommend. Had a synthetic oil change coupon which had me $55 out the door.

LADIES - PLEASE BE CAUTIOUS…read more I came in because my brakes sounded like rocks were living in there rent-free. I was told I needed all new brakes and rotors. Cool. Safety first. I paid nearly $2,000 for what I was assured were "premium, high-quality" parts. Premium where??? Less than a month later, my brakes started squealing like I was driving a city bus from 1987. I gave it grace. "Maybe new brakes squeak during break-in." Six months later? Still screaming. So I bring it back. And I'm told I just need to "use my brakes more." Sir. I live in America. I use my brakes every single day. That is literally how driving works. Fast forward ONE YEAR!!!! and the squeal is now louder than my patience. For $2,000, I did not expect: * A recurring soundtrack * A masterclass in being dismissed * Or an explanation that makes less sense than the original problem If you are a woman walking into this shop alone, please ask questions. Get a second opinion. Bring ya mans. Bring Google. Because I paid for premium brakes and got a year-long audition for a horror film sound effect instead. Extremely disappointed. Would not recommend.

I am extremely pleased with the professional work from Iron Mike Automotive in 2025. They expertly…read morehandled a full refresh of my 2011 BMW E92 M3's rear suspension, installed new coilovers, replaced critical fluids, and repaired a cracked inner exhaust muffler. All work was completed quickly and efficiently. What really stands out is their honesty and proactive approach. They originally diagnosed the loose rear suspension issue, leading to the full repair. They always took time to answer all my questions clearly. The pricing is fair and offers great value. Because of this top tier experience, I will absolutely return to them for all my future maintenance in 2026. Highly recommended!

Love my local Mechanics! They have performed several…read moreservices on my vehicles over the last 15 + years! Honest, dependable and they stand behind the work they do.

Very caring about the quality of there service. Taken three different vehicles to them and always…read morehad good work done by them.

I've been taking my vehicles to Import Autos for years, and they always do excellent work…read more Recently, after some trouble with replacement CV axle parts, they went above and beyond to track down a quality part that actually fit -- and didn't even charge me extra for the hassle. They are honest, reliable, and truly care about their customers. Highly recommend!

The guys here were great! They worked with me around my warranty. They were honest and helpful…read more They put quality parts in my vehicle.

I was tired of getting sub-par repairs on my older 4Runner from local shops in Bellevue, so someone…read morerecommended I make the trek to Auburn Car Repair. I was hesitant since the Uber ride was $65 (one way!), but I took the chance and I'm glad I did. The service was both quick and friendly. It was also much less expensive than Bellevue shops, and they do offer a loaner if you book in advance, which I'll definitely do next time I visit!

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

this place was incredible! I just got married and wanted to get my car's hood fixed during my…read morehoneymoon. The man there gave me a honest quote, no trying to upsell me or anything like that. When I mentioned that I would be away on my honeymoon, he gave the repair on the house. They finished it almost immediately (it wasn't the biggest dent, but enough to keep me from being able to pop my hood) and checked my oil and changed the oil filter. They were incredibly kind, communicative, and efficient. I immediately felt a wave of relief as I pulled out of the shop and would recommend everyone who needs auto body work come here

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick