We've gone to them twice now and both times we've been very pleased. We took my husbands Silverado…read moreup and they gave us a comprehensive list of what needed to be done to it. We told them which options we'd prefer to have them have done at that time and they did and didn't try to push or update that if we didn't do more it'd be armageddon. Communication has always been clear and precise while being upfront about cost. After we took my Nissan in for a transmission flush and to replace a belt I bought but didn't get around to changing the called to let me know they found a small leak and it wasn't a big issue now but it could be if I didn't do anything about. They informed me versus told me and gave me the option on whether to have it taken care of. They provided a price breakdown with the new service. I didn't feel pressured to get it done. They are fairly priced compared to others in the area. We will continue to go back to them for car maintenance needs. Give them a ring and talk to them about your car stuff.

Only place I trust to work on my vehicles, Glenn and the staff are all excellent!!! I have never…read morehad problem with any of the work they performed.

They helped me out very quick and easy. I had around a 2 hour gap between my work schedule and they…read moremanaged to squeeze me in. Highly recommend this place!

I'm very disappointed with my recent experience at Sun Auto Repair in Renton. I came in because my…read moretrunk would not close. Before bringing my car in, I called and explained that I was confident the issue was the trunk latch. I asked about pricing and whether they had the latch in stock. I was told the first step would be to bring the car in so they could see if that was the problem. Once there, a mechanic tried slamming the trunk shut but it still wouldn't close. I was then told they needed to diagnose the issue for $140.00 to 170.00 At that point, I agreed because it sounded like they thought it might be something other than the trunk latch. Instead, I was charged $269 for a diagnostic, only to be told exactly what I already knew that the trunk latch was the problem. I don't understand why I was charged such a high diagnostic fee when I clearly explained the issue from the start. To make matters worse, I was quoted close to $800 to replace the trunk latch. For reference, the same latch for a 2016 Chevy Malibu LT 2.0 costs under $200 online. Between the excessive diagnostic fee and the inflated repair quote, I chose to walk away after paying the $269. They also claimed my battery was going bad, even though it was replaced just 7 months ago. Then today, I received a voicemail asking if I wanted to schedule work not just for the trunk latch and battery, but now spark plugs and struts issues that were never mentioned before. It honestly feels like they kept adding problems out of nowhere. I've had good experiences with them in the past, which makes this even more disappointing. Unfortunately, after this experience, I will not be bringing my car here again

This shop is awesome and the customer service is amazing! I initially spoke with Daniel the Service…read moreManager and he was very courteous and helpful. My car was making some weird sounds and I had to leave it there for a few days so they can look into it. They found some other maintenance work I needed so I chose to do some other services as we couldn't figure out exactly where the other noise was coming from. I took the car home and the other noise came on again on the freeway so I recorded it and emailed it to them. I dropped my car off the next day and also spoke to the owner Tony who is a great person. He was very patient, calm and ended up finding out what the issue was, and got it all fixed for me. It was nice to work with Daniel, the Service Manager, and Tony, the Owner and help find out exactly what was going on with my car. I really appreciate their customer service and honesty. Daniel was very helpful and clear in communication. I was happy to talk to the business owner Tony who was very kind, patient, understanding, honest and I love the fact he was willing to take time to have a conversation and get to know each other as people. I like getting to know the actual business owner so I know who we're supporting in business. And Tony and team have definitely earned our business. I highly recommend this shop and will definitely be taking my cars here moving forward. Thank you Daniel, Tony and team! God Bless!

Such a great place and shop. Looking for someone honest, does good work and is affordable and found…read morethis location. The communication during the process was seamless and the process was easy. Nothing was forced upon us for decisions and work was done quickly. They even remembered my name and offered free oil top off as needed. I highly recommend this location.

I'll try to be as objective as possible. This place came recommended by my current auto repair shop…read moreowner and since it was close by and I had a check engine light on, I took my car here this time. Pros: 1. They are a locally owned shop and everyone that works here seem like good, honest, friendly reliable folks. 2. They (specifically Brian) seem responsible enough to quickly reply and address concerns when I had an issue with my vehicle after I got my car back from them. 3. Very thorough in their initial analysis/ inspection/ diagnostic... I'm talking pictures, proof of all that they did with details and recommendations - which I find valuable since most auto shops tend to not disclose much or when they do they try to keep things cryptic. 4. If you are close by, they do give you a ride home or provide a rental car depending on how long they keep your vehicle. Cons: 1. I went in with a check/ service engine light on and it cost me around $200 to diagnose it. Also, they first quoted a price and then increased it by almost $100 when they billed me. However when I pointed this out, they did agree to reduce it back to the original quote. 2. I was informed that there was something critically wrong with the wheel bearing. And to get this replaced cost me a little over $850. I just went ahead with their recommendation. Overall I felt them to be significantly over the higher end of average cost of repair for just about everything. Total bill was a little over $1600. To be fair, I do have a rather old car but it has been maintained very well over the years. 3. The work done seemed good for the most part until that I noticed a metal on metal squeaking on a slightly long trip that I took the day after I got it back from the shop. It felt very unsafe driving my car. I was half expecting something to fall apart on the highway. For such high costs, the QA was not adequately done. That said, when I called them up they did accommodate me immediately and got it resolved quickly. 4. They do take a long time to work on the vehicle. I left my vehicle on a Friday and got it back the following Wednesday. Also, the communication was lacking. Did not hear back when they said they would get back and I had to keep checking in with them. Bottom line, I would recommend this place but go in with the expectation that it will be expensive. Maybe it was my bad experience that I had to take my car back since it wasn't road tested properly but I would not assume this happens to everyone. Cheers!

On two occasions over a year apart, my spouse; I felt, was told to have repairs done that were not…read moreneeded at the time. The car was scheduled for an oil change. My spouse likes the owner and I have always thought that they charge way too much and they continually upsell services that aren't needed. Recently, for an oil change, I had to pay $850 for a caliper replacement along with an air filter placement. Totally unnecessary. I talked with the manager and asked them for pictures that he said they took before the service was done. He said yes, we took pictures and that he would send them to me. Well, my spouse did not see any of the pictures during her time there. And the manager never sent me the pictures. To me, it seems pictures were not taken. This is quite deceptive and I want to let people know that this is a very expensive automotive service center that I do not recommend. I believe they take advantage of individuals that don't know anything about cars. What alerted me after the last visit is that they told my spouse that it was pretty dangerous to drive without replacing the calipers. There was no uneven break pad wear. They said the calipers were leaking, but they never sent me the pictures to document this. They said they would but James did not follow through. Please beware. I would stay away from this business.

This is a genuine review, TRUST when i say to come here first. Ricky will work with you and the…read moreinsurance to make sure you keep your car, they will find a fix, they will make it affordable. I really can't say enough, Ricky saved my life with this, the cost was less than 50% of what Caliber quoted me, saving it from a total loss. As long as i live here I'll never go to another shop in the area. (Repeat from google review, but still accurate and real, i just didn't have another eay to express how much the quality of thos shop is)

I have a Subaru crosstrek hydroplane on the main road and has a significant damage on the right…read morefront cv drive shaft, outer tire rod, sway bar, frame and tire/wheel been damage so badly. My son recommended to take it to Landing Auto Service for a quote for a repair and they gave me quote i feel is "decent," likely reflects a fair market value for high-qulity work rather than a "cheap" fix that cuts corners. I consistent describe them as honest, professional, and skilled, with a strong specialization in vehicles like my Subaru. THANK YOU...AJW

Avoid This Shop Unless You Enjoy Wasting Money and Time…read more If I could give zero stars, I would. More than two years ago, I brought my car in for a simple front brake pad and rotor replacement, and now--after THREE visits to (supposedly) replace the offending cheap brake pads they originally installed--the issue of the ongoing, excessive black brake dust covering my front wheels still hasn't been resolved. Each time, I was assured the problem was taken care of--and each time, I left with the exact same mess. At this point, I'm seriously wondering if this shop ever actually replaced the brake pads after the first time, since there's never been any evidence that they did. Rommel is full of promises but short on results. He either doesn't know what he's doing or simply doesn't care--and I'm honestly not sure which is worse. When he had the audacity to ask me to bring my car in a FOURTH TIME (seriously?), I instead asked him for a refund of the $604 I had initially paid him. He refused, claiming, "That wouldn't be fair." I'D LOVE TO KNOW WHAT'S FAIR ABOUT A 74-YEAR-OLD WOMAN HAVING TO CLEAN SOLID BLACK BRAKE DUST OFF HER FRONT WHEELS (WEEKLY!) FOR 2.5 YEARS--ALL THANKS TO THE CHEAP BRAKE PADS ROMMEL USED, WHICH HE (quite laughably) PROMISED ME WERE "BETTER THAN ORIGINAL EQUIPMENT." My recent plan was to take this unethical "businessman" (I use that term lightly) to Small Claims Court, but I realized that (Rommel being Rommel) the likelihood of him showing up was pretty much nil. And even if I won the judgment--as I surely would--I would most likely never see a dime of that money again. If you're looking for competent, honest auto service, keep driving. This place is where cars--and customer service--go to die.

've spent over $4,000 here in recent years, trusting them with my car, which has under 50,000…read moremiles. Despite all the repairs, my car is now undriveable, and I'm forced to tow it out of there. Extremely disappointed with the service and lack of results.

We were really happy with the customer service and the fact that our repairs were kept well under…read morethe budget we provided. The only downside was that they didn't see the oil change sticker on the front of our glove box (we had oil changed Just over a month ago at a different business). The other business also screwed up on what they did and it was found when we took car in for repairs. We didn't know that they did an oil change until we got home and were looking at the final invoice. In any event, we will go to Automotive Experts for all future lube and oil changes and other needed repairs/service.

I love this shop! The place is clean, the people are nice, and I feel like they really care and…read morereally listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. They were also able to get me in the next week to fix those other items, one of which was a big repair. I never felt overcharged either as my services ended up being a little less than the estimate. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

We've used Winston for 10 years and love it. He does great work, is honest and doesn't add anything…read moreunnecessary to the bill. Great service and friendly staff.

I've had consistently great experiences with this shop and wanted to share just how much I trust…read morethe work being done here. I was first referred through a mutual connection and immediately appreciated the honesty and no-pressure attitude. I started bringing in my 1999 Subaru Forester, and every visit was fast, efficient, and straightforward. Near the end of that car's life, he gave me an honest assessment--there wasn't much he could do for it, and he even recommended a specialized shop. He didn't try to push unnecessary work and didn't charge for the visit. That kind of integrity really stuck with me. Now I bring in my Toyota RAV4, and I've had the same reliable service. Most recently, I had a dashboard light come on--he found that a rat had chewed some electrical wires. He fixed the issue, confirmed everything else looked great, and got me back on the road quickly. What sets this place apart is the genuine honesty, professionalism, and pride in doing right by the customer. He doesn't upsell, doesn't overcharge, and treats your car like it matters. It's rare to find a mechanic you can trust, and once you do, you stick with them. I'll continue bringing my car here and recommend this shop to anyone looking for honest, quality service.