Total five star service!…read more An older gentleman with a van and a perceived drivability issue came in and the fellow working took the time to test drive it and then explain that the "pulling" he was noticing was in fact, the road and NOT anything wrong with his van. The chain store down the street would have tried him on for size, upselling him some O' Reilly sourced calipers, new rotors and possibly wheels and tires as well- all for complaint of a little pulling. I myself was getting snows installed, not a huge job- but one they got done very quickly and at a great price- something that while meaningful isn't the end all, be all of something as safety sensitive as tires.

They installed new tires and brakes on my truck. Fast, reliable and friendly service.read more

I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

I called Just to get advice about a situation I'm dealing with another mechanic over 100 miles away…read moreand they talked to me for over 10 minutes for free. Anyone who is willing to do that deserves five stars thank you Wayne's Garage!

I do the vast majority of my own mechanic work. Last December, my son-in-law and I replaced a…read moreclutch in his 2004 Toyota Corolla. Everything went smoothly until we couldn't marry the transmission to the engine block. For months we tried and failed to get them together. I reached out on a community page on Facebook and got a response from Curtis at Robert's and Son Automotive. He came by to look at it and didn't leave until the job was done. I am extremely grateful for his help and expertise! His rates are reasonable and is a great guy! I highly recommend Robert's and Son Automotive to anyone needing auto work done!

Had all 4 tires on our trailer decide to give up the ghost in one way or another on a tri-state…read moreroad trip. LATE at night. After sitting in the pickup for a few miserable hours they got us in immediately. They were really nice. Being practically on I5 didn't hurt either. Five starts isn't enough. Los cuatro neumáticos de nuestro remolque fallaron de una forma u otra durante un viaje por carretera que abarcaba tres estados. Y ocurrió a altas horas de la noche. Después de pasar unas horas bastante desagradables esperando en la camioneta, nos atendieron de inmediato. Fueron muy amables. Además, el hecho de estar prácticamente junto a la autopista I-5 ayudó mucho. Cinco estrellas no son suficientes.

Today was an amazing example of someone changing our path…read more.. The 3 musketeers all geared up and headed down to Eugene to get to the Oregon Country Fair... we stopped at Les Schwab like I had been told to do each time to make sure the tire pressure was good and tires were good to adventure... the guy says the tires on the axel were good, but I should look at switching the spare out soon...he didnt know how far Id get on it if need be. So we go on our merry little way...and about 30 miles from Eugene... the Rv shakes and you feel the plunk of a flat tire... This was no ordinary flat tire... it burst and then ripped out the wheel well and made a huge hole in a space where we stored extra gloves and our electric space heater...I had placed our Jerry and Jerry bear on the lid of that... they were laying on the side of I-5 about a 1/4 mile back. So, here is where a couple of angels came... we use state farm roadside assistance... which has been a great investment BTW... the Jbs Roadside Assistance arrives in about 45 mins...and although he isnt supposed to do a trailer... changes the tire...he initially thinks it doesn't fit... but it does...he tells us to drive really slow with flashers... Coburn is just 10 miles... if it weren't for him, we'd be either on the side of the road still or towed and without RV for the festival. Angel #1 Noreen googles closest tire shop and we arrive at Pomp's Tire Service these guys not only didnt blink an eye at getting us 2 new tires, but worked really hard to get the shredded rubber from around the axel and shoring up the underneath. They had us back on the road within an hour...and put the other good tire on the spare mount so we still have a spare. Angels #2. If it hadnt been for these 3 guys, not only doing their job, they went above a beyond and sent us on our magical way.

If you EVER get transferred to the call center in India HANG UP IMMEDIATELY! They promised to…read morecontact me back with follow up and they blew me off on emails and phone calls for 4 days. This is the biggest was of capital Cummins has and need to fix or dump it? They read a script or send a form letter in reply. I'm embarrassed I admitted to dealing with this incompetent service department. When I spoke with A manager in Texas, wish I had his name, he was the polar opposit. He was aware of my treatment and went out of his way to make things right. Pathetic that the prop office lets the call. Enters do anything without oversight. 100% thankful to the manger who followed up with situation. I would hire him to work for me in a heartbeat. As for the call center - close it immediately and take the loss.

Absolutely terrible...my generator was running not good tho...took it to cummins Coburg..they…read morefooled around with getting in the shop..6 hrs later they changed the LP Regulator but they said the little pre filter solenoid was out of stock..they gave it back to me not running and charged me almost $900.. two shops later I find Cummins Coburg put the wrong gas regulator in it..they kitted my old regulator for $100 and it runs fine.. I called Troy he said need to talk to Dave Taylor who hung up on me and doesn't return calls.... Don't go to Cummins Coburg Clown show.

Yum Poke bowls between 6th and 7 in the big Y shopping center…read more I didn't get pictures. It's just a little hole in the wall. Nice Samoan owners and staff. Different protein choices. And sides. I just had the basic and it was great.

We have been stopping at this place since they opened and even though they have changed hands, they…read morestill have a great sandwich counter. This time we got excellent help from a very nice person named Ethan who even helped us when I had incorrectly ordered. He was very kind and knowledgeable and we really appreciate it. I do sort of miss the Old hippie crunchy vibe, but the sandwiches are still good in the bathrooms are still clean and it's right off the freeway, which makes it an easy stop on the way from the Portland area to California.