I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

I been a customer for a couple years now and am admittedly computer challenged. Jason worked last…read moreweek to identify and fix an issue with reaching several common websites which turned out to be a DNS issue created by my Comcast modem. I received a call back within an hour of leaving my message and Jason got right on it. Jason was able to download a new, very reasonably priced, virus/malware program which will send him reports. Jason followed up and even dealt with evil Comcast, which is clearly above and beyond good service. Concise is truly as good as it gets!

These men and women at Concise computer consulting are the best, not only are they incredibly…read moreskilled in their craft and knowledge base they are also the easiest company I have ever worked with to solve issues and develop policies For best practices in our use and application of technology. Five stars for Concise computer consultants.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

This place is amazing. We will never trust our laptop to another place again. Went in with a…read moreBIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best!