Computer Alley to the rescue…read more I bought a new machine online recently, and then I managed to break it within 90 seconds of taking it out of the box. So I called these guys. They did excellent work, fixing the problem which I had caused, and also a couple other issues with the machine. They were also helpful over the phone when I was confused about some aspects of the new system that I was not familiar with. Next time I want a new box, I will have them put it together for me in the first place, rather than finding someplace online.

Had an issue with my MacBook Air after an upgrade to iOS 25 and they fixed the issue in less than…read morean hour while I waited. They were great to work with and know their stuff. If you have any computer issue, come here first.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

I give these guys a 10!…read more Forget GEEK squad. They just overcharge you and often do nothing. I've been trying to find a good computer repair store forever. I needed a last minute data transfer from my computer that died before going on the road to deliver a load of supplies to the hurricane areas in N Carolina. As soon as Adam heard my mission, he said no worries he could have it done in a couple hours. Not only was my computer done, there were also boxes of supplies he had secured to add to our load! Friendly. Efficient. Great service. Good folks!

The best!!! If you need anything relating to computers, phones, or general electronics, look no…read morefurther. Adam Bain is a genius, and he has a work ethic to match (he also has a great sense of humor). He's been able to correct any issue we've thrown his way, and he does it virtually immediately. If he has to wait for parts, etc., through no fault of his own, he keeps you apprised of the progress and continues to "harass" the vendor until they come up with the goods. Adam is friendly, funny, and tops in his field, and we couldn't recommend him more highly. His price point is more than fair. As an aside, there is plenty of free parking at A2 Computers, and it's easy-on-easy-off I-94. If you own electronics, you need to know Adam!

TLDR took my laptop to Arbor Computers for webcam issue, they told me it was the motherboard and…read morenot worth fixing, returned my laptop with screen falling off and put together incorrectly. I gave them a chance to fix it, they returned the computer still broken and now with cracks in the casing. Now having the time where I did not need the laptop for a while and scared of further damage, I took it to a different store. Here were some of the damages incurred under Arbor Computers care: -Broken backplate -Broken bottom plate -Missing screws -Screen detached and held in place by super thick double sided tape -Damaged cables The business that fixed the damages said they had never seen anything like it and were baffled how Arbor Computers had cocked up such a simply job so badly. They also fixed the camera Arbor Computers deemed unfixable without a $700 motherboard replacement; the motherboard was not the issue, not even close. Once again, if you value your electronics do not take it here, especially not a gaming laptop. They have no idea what they are doing and have no care for client's property.

Efficient. Professional. HIGHLY RECOMMEND…read more Not filling in the forma to get to the required number of digits

I requested a loaner laptop from Sites@Home one year back. It was mid-August so they gave me a Dell…read morelaptop from one of the new ones. It worked great but after a year, its battery degraded significantly. That was expected since I used it for gaming here and there along with academic and internship work. But when I took it back to Tech shop for battery replacement, they told me straightaway that they do not replace the battery and I need to use it with degraded battery. This happened in July. Fast forward to August end, fed up with poor battery backup, I returned it. But I needed a lightweight laptop given the one I have is a gaming one and is heavy. So I put a fresh request and went to the shop to pick up the new loaner laptop. This time the laptop they gave me had just 44% of battery health. The reason was that the laptops from new stock were already claimed. I was fine with that but just don't get it - What is the problem with battery replacement? It takes just 5 minutes to replace it and it is not glued to case like that of a MacBook. But they denied replacing the battery and giving loaner. Had to go back empty handed. If they can just order batteries for the laptops and replace them, it will save a lot of trouble for all.

Great student staff, very helpful and attentive, competent repairs. Apple prices are matched to…read moreretail ones.

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

Last night I tried to switch cell service providers and buy a new iphone with a plan. I got stuck…read morein Tech purgatory. I also noticed that the phone I wanted was cheaper at Best Buy. I went to Best Buy for help and I got it! The greeters were great and knew just who could help me. The person (whose name starts with I) was really helpful and knowledgeable. "I" stuck with it and knew how to get around the Bots. It took some time, but I am grateful for the help!!

I just spent a little over 18 minutes trying to get someone to help in appliances. Nobody has…read morewandered even close enough to flag down. As I left, I saw three people hanging around talking and laughing. I am leaving for another big box store.

Micah with Casatech came to my house and tackled a stubborn networking problem I was having; my…read moreOrbi networking system would not connect to the router/bridge that AT&T fiber provides. Micah immediately diagnosed the problem and had me up and running in no time at all. He also helped with the routing of network cables in an unusual configuration. We now have a beautiful, concealed, lightning fast network connection in our home. Can't recommend Casatech enough, whether you are completely uncomfortable with tech or are a power user. Personal, fast and top flight service.

I seldom write reviews, but I had an awesome experience with Casatech and felt they deserved some…read morerecognition! I was in need of IT services and Casatech came highly recommended. In a world characterized by pandemic-related delays, I contacted them and was scheduled for a next-day appointment. Instant star there. Micah remotely addressed my IT accessibility needs. He was comprehensive and collaborative, asking me questions about my preferences and walking me through each step. He reviewed the information multiple times so that I could take detailed notes and he was gracious enough to allow me to practice the steps with him so I can now make the same changes to other devices as needed in the future. Excellent service so I highly recommend Casatech!

This place is full of items you can think of related to camera. Used or new. Cameras, lens,…read moreaccessories and more. Price is reasonable and comparable Customer service is awesome and helpful Fun place to check out if youre into photography

I was looking for a place that would take old pictures and reprint on better quality of paper…read more Procam was recommended by Chris at Staples and the young man Travis that helped me was fantastic, I told him what I wanted and was on a budget and he came through, it turned out very reasonably priced. If you are interested in photography, they have classes and will also have equipment you can rent for the class. This business seems new, but has great potential. I know I will visit again for some services they offer.

I went here to pick up an iPad just before Thanksgiving. The staff was great. I had no issues.read more

Booked an appointment for Genius Bar for 4:25, checked-in at 4:15, waited 45 mins until a…read moretechnician came. When I asked the check-in person during the long wait, she arrogantly said the technician is on lunch break (at 4:40pm?) and asked me to just keep waiting. Unacceptable attitude and behavior. And when I brought the issue up with the technician, he said and here I quote: "So you want to complain or to get your device fixed? Do you want to reschedule?" And they kept saying the store is busy, it's NOT. The most ridiculous and horrible service I ever received in Apple store.