COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. It can get full very easily and quickly because they share the lot with several other medical offices. Parking spots are a decent size. Establishment: The establishment itself is very clean, neat, and tidy. Staff: My first visit here as a patient myself wasn't bad, but this time, my mom was the patient and our experience was horrible! The staff here are very incredibly rude, unprofessional, and dismissive. If I could give this place zero stars, I absolutely would. Let's begin by discussing the receptionist. When my mom and I entered the office, we weren't greeted. The person answering the phone just threw the sign in clipboard towards us and motioned us to fill it out. When I told her that my mom was a new patient, she said, "Hey you! Come here and fill out the new patient form." When we were done filling out the form and we turned it in, the receptionist didn't even speak to us. She just used hand motions. How rude. And now for the crappiest doctor in the world, Dr. Ted Shen. This doctor doesn't like to listen to his patients and is incredibly dismissive. When my mom was trying to explain her symptoms to him, he cut her off mid sentence and said, "This has nothing to do with my area of expertise. You need to see a neurologist. Why are you here? I don't care because that is not my area of expertise. Stop complaining to me." When my mom then complained to him about her frequent stuffy nose, he was all like, "You need surgery to fix it. It's an easy procedure that takes 20 minutes. Yes or no?" What do you mean "yes or no"? When my mom and I tried to ask him about the risk and benefits of this surgery, he dismissed us. He said, "There is no need for both of you to worry about the risks. It's minimal. Both of you are asking too many questions. Stop wasting my time." WTF?!?! Plus, he didn't even take the time to look inside her nose to see what's wrong. How did he know that she needed surgery? Did this asshat just assume she needed nose surgery? What kind of shit medical practice is he running over here? He is also very arrogant. I told him I was a nurse, and I am taking my mom's symptoms and complaints very seriously. He then said, "Oh you're a nurse. Did you go to medical school for 12 years? If not, be quiet! You don't know anything!" Like wow! How rude, disrespectful, and condescending! He was also very impatient and rushing. When my mom wanted to tell him a couple more things, he kept one hand on the door knob trying to leaving the room. He also had the audacity to say, "Okay. Hurry up. Please shorten your story." Like wow! What an ass. He just seemed so annoyed and irritated when we kept asking him questions. *sigh* When he used the otoscope to look into my mom's ears, he was very rough. Also, when he used some medical device to take out some ear wax from my mom's ears, he was incredibly rough. He was so rough that my mom screamed out in pain. I told him to stop what he was doing immediately, and he called my mom weak for being unable to tolerate what he was doing to my mom's ears. Horrible bedside manners. I wanted to punch this guy in the face so badly in that moment. Do yourself a favor and do NOT see him. He's the worst doctor ever. My mom and I felt belittled after our visit. He's the doctor from hell. He seriously lacks compassion, empathy, and understanding. Dude is a massive douche bag. I honestly expected more and better from a doctor. This is probably one of the worst experiences / interactions I have ever had with a doctor. They accept both cash and credit cards. There is no credit card minimum.

Agreed with the review that says he took all of 6 seconds with the patient. I have to say, I'm…read morevery disappointed in this doctor's poor bedside manner with patients. I'm a medical social worker and work with patients in the elderly community. My elderly mother was referred to him by her primary for chronic ear wax build up, obstructing her hearing. She had previously complained to me about a sinus procedure he had done on her which was very painful for her, but she chose to continue to see him because he had previously done a great job cleaning her ears. She went back to see him and came home upset stating that he rushingly attended her, was very dismissive of her symptoms, was trying to sell her hearing aids instead, and did a poor job of cleaning her ears. One was still muffled. I called the doctor's office and scheduled another appointment for her. This time I decided I was going to go with her, to see what was going on. True to form, Dr Shen rushed in, was very short at explaining what was going with my mother, using words like "I told you", and "I already explained it to her". She's 81 years old. Where is the respect? No patience and poor, condescending behavior. It's important to have empathy and the desire to bring comfort to your patients. None here though. My mother suffers from vertigo which gets triggered when her ears are cleaned. She began to feel it come on while he re-cleaned her ear. Instead of being understanding and explaining to her what was going on, he was short and dismissively stated "it will go away". I was thoroughly disgusted. You're in the helping profession and get paid well to provide a service. If you don't like it, you should not be doing what you're doing. People pay you, as well as insurance companies for care. They deserve more than poor quality, take your money and dash service.

Best doctor EVER! He was able to help my sister breathe with just one procedure. This doctor is…read moreincredibly skilled. He's also very compassionate and kind.

I went to see Dr. Hur because I suspected that i might have an ear infection. He was so nice. Asked…read moreme multiple times if he had answered all my questions. He was very thorough. Although I went there for my ear, he checked other areas as well, such as my other ear, teeth, nose, etc. I really appreciated that in case I have something that I don't know about and haven't experienced any symptoms for it yet. Early detection of anything is key. His office staff was very nice and friendly. I got lost and the receptionist was very empathetic and helped me find my way and told me to drive safely, no rush.

The office staff here is amazing. I find it rare these days most office staff are not accommodating…read moreor kind. I got out on the wait-list for October a week or so ago and called this week for a same day appt I was able to make. The scheduling coordinator is so kind and makes everything a breeze. Dr. yeh is great, compassionate and empathetic. He is conservative which I like and made me feel much better about my issues leaving. I hope to resolve using his non-invasive approach!

Staffs are always polite and very accommodating. Dr Yeh seems very knowledgeable and kind, he seems…read morevery reassuring. He gave us an excellent care during my daughters' appointment, he even thanked us for waiting. We don't mind waiting as this is an indication that he spends time listening and caring for his patient as he did with my daughter. We highly recommend him!

Dr. Hur is everything you want from an extraordinary doctor. He's very personable, knowledgeable…read moreand thorough. I could not recommend him any higher.

Disappointing experience, to say the least…read more I had been experiencing ear fullness, pain and pressure for a long time. Finally was referred to a specialist, this office, after being told it was "allergies" for over a year. I had no issues scheduling but when I met the doctor she felt like she was rushing me and not actually listening to the symptoms I was experiencing and the length of time. She wanted to send me for an audiology test which I agreed to although I told her I had no issues hearing. Even the audiologist asked me if the doc had ordered an ultrasound or other tests and I said no. Weeks go by and I hear nothing. I called her office to follow up and was placed on hold and was told my audiology tests came back fine. So I said ooookay what are the next steps to figure out what's wrong. And they said nothing keep taking your allergy medicine and do nasal rinses. The doctor herself never even bother to call me or send me the results. It was her staff answering phones who relayed that message after I had to reach out. Low quality patient care here. Avoid if you can

Had an appointment with her and she has the worst bedside manner! Will never go back and will now…read morerequest another doctor if she is there. Awful!

This review for Dr. Battaglia is long overdue…read more Dr. Battaglia was referred to me after I consulted another doctor (for something else entirely). My first appointment, I think it took me like... 2 to 3 months before I actually got to see Dr. Battaglia (found out why later). I figured it maybe worth it as my problem has been with me most of my life and I kind of refuse to be a mouth breather any further. When my appointment finally came, my first meeting was with his assistant (sorry I forgot your name) but I got to describe my problem and basically it has been a life long problem of mine. After listening for a bit, she proceeded to basically numb my nose so he can be seen with a small little camera. That is already far better than what my other ENT doctor has done by the way. While the little camera was snaking its way up both of my nostrils, I realized quickly that, I don't think it should be... FEELING it snake like that. When that was done, the assistant (not PA, actual assistant) showed me the video and I saw the problem with my own eyes. Can't really breathe normally when your nasal passage is touching (turbinate's) and other areas were so narrow it was not ideal. I was told to wait a little bit before Dr. Battaglia came, and when he did come in. We exchanged greetings, I did my best to explain things again but he took a look himself, even though the video was there. He said some medical terms that went completely over my head but I already know the gist of the problem I been having (since i just saw it). I know my parents, both have an issue similar to this (not sure how bad) but it was clear to me, at least for my case, it is a genetic problem. Was then given two options, keep doing what I been doing with over-the-counter medication (which was doing barely anything) or have surgery to correct my issue. Septoplasty and turbinate reduction. I agreed to the surgery on the spot, despite not knowing the risks or cost involved because I am way over dealing with not being able to breathe through my nose. Had one pre-op appointment (back in late December, 2025) which was brief. Dr. Battaglia said the operation is pretty straight forward (as he has done this plenty of times I'm sure). There is reason why he takes so long to visit because half of the week, he is doing surgery. Currently three and a half months post-surgery (end of January, 2026. Review for that is posted) and so far, I cannot be happier considering I been able to breathe like a normal person for once. First week was definitely a bit of a pain. Just what I been experiencing most of my like times two. It was that annoying but so far, it has been worth it. I am glad I went through with it. My other ENT doctor was no where as descriptive or helpful. Taking constant over the counter medication for obstruction in your nose is not a solution. Having a video to see for certain the problems I been dealing with all my life is a good way to tell me that what my other ENT doctor suggested was never going to work as my issue goes far deeper. Now, the surgery doesn't resolve my allergy problem but that's another story. If you ever need any advice, having actual proof shown to you by the doctor is always the best. So you can make your own decision.

I was referred to the Huntington Ear Nose Throat Head & Neck facility by my doctor. I was unsure…read morewhat to expect. I delighted to share that my entire experience with the members of the facility was excellent. After I scheduled my appointment I immediately received a confirmation. Ongoing communication was provided up to the day of the appointment. Upon arriving for my appointment, I was met with a big smile and a warm welcome greeting by a receptionist. To my surprise and pleasure, the waiting room was not crowded. It was obvious that scheduled appointment times were respected. My wait time was short and I was quickly escorted to a room. The medical assistants greeted me warmly, and prepared the session for the doctor. I met with Dr. Jordan Sukys. He put me at ease from the time he entered the room, and provided stellar patient service through out the appointment. He reviewed my information, not only engaged me in communication but actually listened to me. He conducted a thorough evaluation, clearly shared the results, answered all my questions and identified a plan of action. Dr. Sukys really cares about his patients well being, which was reflected in the direction of the plan he set for me which includes further investigation of my issues. None of that, common day, nice to meet you, time for surgery stuff. I am grateful that I was referred to this facility and have Dr. Sukys as my doctor. I look forward to future appointments. I am confident that I will receive some answers and appropriate medical assistance in addressing my issues. I must also acknowledge the medical assistants who supported Dr. Sukys during the medical evaluation. Their caring bed side manner was appreciated. Kudos to Dr. Sukys, his assistive team, and the front desk service team for making my first appointment with the facility a positive one.

Dr. Chung saved my life. My ear was completely clogged and…read moreinfected and my insurance company referred me to a doctor who could not see me for a month. I started getting very sick. A friend of mine referred me and I was blown away by his compassion and professionalism. He use this sort of vacuum thing and my ear was completely relieved and I thought immediately better. I had the same problem recently it was sad to see that he had closed. I hope he is enjoying his retirement in his native state of Hawaii. There just isn't doctors like him anymore the world needs more Dr. Chungs.

Dr. Chung is thoughtful and kind, and the prices here are great…read more But the real outstanding gem is his assistant, who is very knowledgeable and will speak to you in depth on the phone, answering any questions you may have -- something you just don't find anymore, and which is truly priceless.