Located immediately off the Eastbound exit of Plano Road and 635 you will find Ted's Automotive. Ted is honest and will do you right. Not cheap, but substantially less than a dealership. Also, his diagnosis is always on par with others. If you're looking for a mechanic and want someone that will do things right then given Ted a try. read more

These guys are the BEST! Old school honest and inexpensive or reasonably priced I should say. One side note if you don't like cats don't go here they are such wonderful people they rescue cats and they have quite a few in the shop. I happen to LOVE cats so I thought it was awesome! read more

Ted's Automotive is old school business and customer service. Recently had my SUV in for a noisy front wheel. After checking, brakes were good but had a couple of minor issues that didn't require parts. Ted's mechanic took care of everything and Ted did not charge me for time or labor. I insisted that I pay, and he refused. I've been taking our vehicles to him for several years and will continue doing so. I would recommend anyone in the area to go to Ted's for your repairs. Thank you Ted! read more

We have used Ted's for 20 years and they are simply old school, honest, and do good work. All my family uses Ted's (8 cars in all) and are always pleased with the service. He doesn't recommend service you don't need. We drive our cars a LONG time and prefer to "repair" rather than "replace" so Ted's is a godsend. I've lived in Dallas 70+ years and this is the only place I'll bring my car. I guess if Ted ever retires I'll just have to quit driving... :-) Thanks Ted. ol dave read more

Been going to Ted's for about 3 years now after trying out every other auto mechanic in Lake Highlands. Ted's has been hands-down the best experience and it isn't even close. On numerous occasions, I have taken my car in for him to fix something and walked out paying less than $100. Any other mechanic might have taken the opportunity to just take my money, but Ted is different. Honest. Trustworthy. Dependable. I never walk away from Ted's feeling like I just got screwed. I'll never go anywhere else as long as they are around. read more

Had a great experience with Ted's Automotive. As a female, I'm always leery of mechanics because they see someone like me and see dollar signs. I know zero about cars and I must have that written all over my face. I was referred to this shop by three friends of mine, all female, and each attested to great service and reasonable prices. I never felt like I was being taken advantage of even though I did agree to some additional work unrelated to the brakes that brought me in. I'm sure they saved me the hassle of having to bring my car back in a month or two. Gary and Ted were honest, informative, very friendly AND I was back in my vehicle the day after I dropped it off. Couldn't have asked for a more pleasant experience. read more

I've had nothing but excellent experiences with Ted's. I bring my 2000 Mazda 626 over there with harder to diagnose problems. I had my car aligned there after I had another shop put some new struts on it. Ted was using a special piece of metal that he had welded-up that helped him keep the steering on-point while doing the alignment. He was showing me the before and after alignment measurements on his iPhone and explaining to what degree it was off the mark on various measurements. On one occasion I brought the car in with a faint but audible metallic rattle emitting from in front of the driver. Two shops down by where I work had said that they couldn't hear it. The guy at Ted's admitted he could hear it though it seemed like he kinda didn't want to because he had no clue what it was. They called later and said it was a coupling ring where the exhaust flex-pipe connects to the engine and that it seemed to be designed to keep the flex pipe from fraying. He said you could replace the whole flex-pipe, but that that was probably over-kill, and that the the easiest solution was for them to cut that loose ring off with a torch. They did that. Haven't had a problem since and haven't had to listen to that rattle and wonder if there was a problem under the hood about to blow up. read more

You may meet the owner Ted or his son Gary when you go there. Ted will tell you about how his shop was there in the 60's and there was nothing around him but dirt. Obviously he loves his work as a mechanic, and is extremely good at it. In the past he has helped me right over the phone, telling me what to try before bringing it in an paying anything. When you go in the shop, you'll see a lot of stuffed animals and hunting and fishing magazines. You'll also see some signs to abolish the IRS! They really make you feel comfortable and trusting in there work. And you should, because they do good work at a fair price. I had my brakes done, and also they replaced my rotors. I have no complaints. read more

three best words for a repair shop: trustworthy honest fair read more

When people tell me they have auto problems -- I always refer them to Ted's. Car repairs are never cheap but these guys are always less expensive than the dealership and you get the same high quality level of work, parts and service. Ted and Gary took care of my Tahoe for 10 years and kept it running long past its life. The only reason I haven' been to them recently is my new Yukon hasn't needed a bit of service except oil changes and tires. The only negative (if there is one) is you don't really wait there for a repair to get done -- you have to drop off your vehicle and come back in a day or two depending on what kind of work is being done. But the work always gets done. read more

Let me just say this.....If you want your automobile fixed the right and honest way take it here. Thank you Ted, Gary and shop techs! This shop executed and completed in a timely fashion what a "shop" down the road said was too complex. I'll be back! read more

I was referred to Ted's Automotive after another shop tried to take me to the cleaners when I had the brakes serviced in my Chevy HHR. As a female, I'm always leery of taking my in to be serviced because I've grown to expect to be taken advantage of. Ted, Gary, and the team at Ted's Automotive are great! Not only did they give me a fair estimate, they did exactly what they said they'd do! Ted even went as far as to patch some holes in my tires and replace the bulbs in my rear tail-light and turn-signal at no cost! read more

We've used Ted's for more than five years, and have never been disappointed. They don't try to upsell you, and they are pragmatic, letting you know whether a repair is a safety issue, a dependability issue, or a convenience issue so you can decide what to do. They even got our insurance company to pay for a new dealer part after they determined rebuilt parts were of a poor quality. The work is quick and properly done. Decades of experience and an honest character go a long way toward a good customer experience. read more

Visited Ted's Automotive earlier this year on a recommendation from a friend to get the plugs and fluids changed on my truck. They did an excellent job and did not try to sell me something I did not need. They are very friendly and offered advice on increasing the gas mileage on my truck. I will be going back when I need service on my vehicles. read more

I'll always go to Ted's for any automotive repair needs. In the 4 times we've been there, I walked out with a fix to the problem twice without paying a dollar and the other two times it was about 10% of what I walked in expecting to pay. These guys genuinely enjoy solving people's car problems and not about trying to make an extra buck. read more

We use Ted's Automotive to repair our commercial vans. Always trustworthy, timely, and reliable.

Ted and his son Gary will go out of their way to make sure all is completed properly and we always feel like they quote a fair price. We have been going to Ted's for over 20 years and they are good fair people. I'm also am very impressed with their knowledge of all cars - domestic and foreign. They have worked on an array of vehicles we've owned over the years including a Volvo sedan, Nissan Pathfinder, Silverado truck, Honda Accord, Ford Probe and probably a few others I can't think of at the moment. read more

Best Mechanics Ever. Better than any place I've ever dealt with in any town. My whole family goes here for their car troubles or maintenance. Fair, straight forward and honest. Looking for your repeat business, not to gouge you. Got my hail damaged repaired here too. read more

I've been coming to Ted's for the past 10 years, ever since they were recommended to me by several family friends. They are extremely trustworthy and respectful, in both their professional and personal demeanors. Ted & his son are truly amazing people. On one occasion, I dropped my car off for work before I headed out of town. They gave me an estimate and I went on my way. The next day, Ted called to say that my car needed additional work done, but he said since they had quoted me less, he would honor it and do the extra work for free. Just one of the many examples I could give you of his character!! Will continue to bring my cars to Ted's for any need! read more

Ted was a pleasure to work with. He was fair, honest, and up front about everything he was doing. I had to have the clutch assembly in my vehicle replaced and the work was performed as quickly as I could have hoped for. He was detailed about what had happened to the clutch and specific about which parts needed to be replaced and what was merely recommended. I will certainly turn to Ted's Automotive again for future repairs read more

I NEVER give 5 stars, but Ted's has earned it. Totally trustworthy. I've had bad experiences at Pep Boys, Midas, Just Brakes, overpriced dealerships and even the oil change places (which now try to sell unnecessary repairs). I will NOT go anyplace else but Ted's now. SERIOUSLY. One of the other comments says his prices are "not cheap" (which I guess is why that guy gave 4 stars). I don't see it that way. They fix what really needs to be fixed, and the prices are what they are (but way better than dealership's prices!). I KNOW they've saved me a TON of money. I also saw several comments from females who trust Ted's. That's good. But there are plenty of guys too who don't know that much about cars anymore because they are more complex today (the cars, not the guys). read more

Ted's business card says "Honesty-Something Rare" and he isn't kidding. I stopped by today and met Ted's son Gary. I told him I'd read great reviews for his business on Yelp and AList. I was only wanting some answers at this point about possible brake repairs on my Ford Edge. I wasn't sure if I needed repairs or not. Gary explained the cost if I were to need a complete brake repair. I agreed I would bring my vehicle back shortly after 1 pm for the evaluation. Gary called me about 2:30 and told me my brakes were in good shape and no repairs were needed. I was shocked, at this because in my opinion most shops would have done the complete brake overhaul, and I would have never known I didn't need one. I asked what I owed for the "brake check" and Gary replied "nothing, we do free brake checks all the time." Still amazed at all of this, when I picked up my vehicle I again asked if I owed anything. the answer was the same "no we do free brake checks all the time." This is 2016 folks, and this is old school way of doing business. I will go to Ted's if and when I think or know I might need repairs done. On the backside of Ted's business card it reads - " The Highest Compliment Our Clients Can Give Is The Referral Of Their Friends And Family" And "Thank You For Your Trust" So with that I'm referring my Yelp friends and others to Ted's Automotive in Lake Highlands. read more

So Pissed!!! I took my 2004 Volvo S80 to Gary. I told him I had just bought the car and there was a popping noise. He told me the car needed new struts. $1300.00 I asked him to check and make sure if the car had ever been wrecked or had other damage. He said no. I paid for new struts, rear shocks, and front end alignment. I left and it still popped. He said I may need a ball joint, but I explained to him the ball joint had just been replaced by the dealer. I have moved to California and have been chasing this pop since day 1. After replacing damn near the WHOLE front end suspension, come to find out, the POP was from the strut mount that was bent from when it was installed originally. Thanks Gary and Ted's Auto, you helped cost me over $5K in unneeded repairs. If you have work done with these guys. Inspect the work. Ask to see your old parts, and find out if there are core charges that they get refunds on. They charge 300% mark upon the parts. Do you DD before trusting these guys! read more