Brought my car there to get my front bumper put on 2 days ago. First quote was a little over $600,…read morewhich was a lot cheaper than other places in town, they said I will also get a rental. The day I decided to use them, the price went up to over $800. They said I needed more stuff on it. The day I bring it in. They charged me for the rental. Something they didn't mention at first. When I returned the rental to pick up my car, they said I had to pay for nutts and bolts they had to order from the dealership. Not only did they milk me. They didn't do a good job at all. My bumper was not put on right. They know I don't live in Dallas anymore and I won't be able to bring it back soon. I do not recommend them.

After a month of crazy rain, I woke up to something dragging under my car. I ran to this place…read moresince it's close to my work. They greeted me at my car before I even finished parking. My car was immediately taken in. There was just a loose part, but they fixed it in 5min. So grateful for these guys!!!

Awful customer service. Called asking if they could help me with a problem and all I got was a guy…read morewith an attitude raising his voice at me.

I needed a new auto shop when I moved to Richardson. I found this business after reading the…read morereviews. They take care of their customers. I know I will not be taken advantage of when I go to The Auto Pro Shop. I needed a very expensive part that showed me my gas levels and malfunctioned my check engine light. They found a used part for $300 over the insane price for a new part. If you are needing an auto repair, oil change, new brakes, new radiator you can trust this business. They go the extra mile to make sure are getting the best price.

I'm borrowing a friend's car while in the DFW area. I noticed there were several things that…read moreneeded to be fixed and she was past due on the Mercedes-Benz Service. I researched several places and it became such a chore. I'm a proactive type of person vs. reactive and wanted everything checked and serviced at a reasonable and fair price. With AI and Google is becoming increasingly more difficult to get scammed. I didn't do what I usually do with requesting the old parts that were removed from the car but I figured with the paperwork and warranty that I'd be okay. Overall it was a Fantastic experience. I was on the fence with two of the repairs and the discussions I had with them, I chose not to do one of them since I'm not the owner of the car. They explained it could wait age I cos give her the option to move forward with the others. Yes, I paid a pretty penny but they were fair, fast, and detailed. Is definitely used then again and recommend them to my friends in the DFW area.

Bought an e36 m3 with a freshly built s52 by these guys. The quality of work speaks for itself…read more Previous owner spent 8 grand and they had the car for almost a year.

Ricardo and his team carefully and accurately assessed my vehicle. Likewise, he took the time to…read moreexplain the issue and guided me through the warranty claim process. I was able to obtain a successful resolution, which is something that I had not experienced with previous claims. Marvette's has established a reputation with me that keeps me coming back. The professionalism of Ricardo and team made a stressful situation much easier, not to mention the issue was handled expeditiously. Another job well done!

I brought my car to get tune up service and I was very pleased with the price and the customer…read moreservice. Richard, the manager, is very knowledgeable and honest. He did not try to sell or offer more than what I needed. I would come back for any service I need.

Brought a vehicle in for repair. They diagnosed the issue, or so they said. Paid for the repair. My…read morecar is still not driving correctly. Took it back up and the owner stated it was something else causing the issue. They misdiagnosed the problem and then fixed something unrelated. This shop is full of incompetent fraudsters that only care about money. Stay away.

Sam and his staff are so kind. I've been going to him for years. He is honest, knowledgeable and…read morevery professional. Also he is very timely and his pricing is reasonably fair compared to industry. We take both our car and F-150 to his shop only, for the last 20 plus years. I've never had to return it. I highly recommend Metro Champion! I tell all my family and friends about his auto business. The Cooper's

Located immediately off the Eastbound exit of Plano Road and 635 you will find Ted's Automotive…read more Ted is honest and will do you right. Not cheap, but substantially less than a dealership. Also, his diagnosis is always on par with others. If you're looking for a mechanic and want someone that will do things right then given Ted a try.

These guys are the BEST! Old school honest and inexpensive or reasonably priced I should say. One…read moreside note if you don't like cats don't go here they are such wonderful people they rescue cats and they have quite a few in the shop. I happen to LOVE cats so I thought it was awesome!

Great shop to work with. Had a water pump go out on a Ford Explorer which turns out to be a major…read moreundertaking. Chris was responsive and honest about pricing and what it would take to fix it. Couldn't ask for a better experience. Go see the guys at ADS for any mechanical needs.

We recently took our Ford F250 to them after having another shop replace two injectors, but still…read moredidn't fix the problem (wasted $1,300). We were told that the two injectors were still bad. They had our truck for about a month (yes a long time, but this truck has spent more time in the shop than the road, so we're used to it). They replaced the injectors that they initially said were bad, but it didn't fix the problem of no power. They continued diagnostics until our truck was running properly. All in all, the job should have been over $6,000, but that was not the quote they gave us, so they didn't charge us that. They replaced parts and didn't charge us extra labor. They were determined to find and fix the issue. They did. Our truck has never ran this well. We are extremely satisfied and will be returning there for all future needs with any of our vehicles.

After being quoted an exorbitant amount at the dealership, and reading countless reviews of…read morecompetitors, I finally decided to go with Southwest Auto. I am so happy I did. 5 star service from beginning to end. They provide a video of issues before starting work in your car. They even provided Uber transportation to the airport for me to pick up a rental since all their rentals were out. They explained everything from beginning to end, gave me heads up on upcoming service, and prioritized repairs so I could make informed decisions. I will service my Volvo here moving forward

I am going to start and hope I don't have to give a star cause not deserving. I took my 2018 smart…read morecar here because I at the time couldn't find anyone to work on it near my home. It would not accept a charge so I called and talked to Justin and he said bring it in and they would look at it. I informed him at that time I had a 3rd party warranty on the vehicle and he said they would deal with it. He called and informed me that he had to run a diagnostic on it and said warranty company would not cover the charges only parts and labor lie number one . Went on to tell me it would be an ungodly amount per hrs. And would be around 750.00 I said OK not realizing he has not actually talked to them. Didn't hear back from him so finally after a week I called concerned I was going to pay more for the diagnosis he informed me he would do it for 750 but he wasn't able to figure it out and felt it personally needed to know. I said ok didn't hear back for probably another week to him telling me I needed hv charge cable and hv batteries he wasn't able to do it but referred me to someone else to the tune $20,000 or higher. Said I would come get the vehicle what was owed he stated $930.00 was not happy but wasn't leaving the vehicle either. So went got the vehicle ended up taking it to a guy close to home good guy he told me that my high voltage charge port was cut and missing a fuse and warranty company voided my warranty and could not be fixed had to buy another cable$1200.00 so I call Justin a real winner he admitted to cutting the cable without consent and said it was necessary for the diagnostic $930 ago and said he didn't ​feel any obligations to make it right was totally comfortable with what he had done and said he was stepping away and not going to have any more conversation about it i could talk to the manager which would be better thought referred me to Janet or something I ask her if she could find a cable good or bad just wanted warranty company to cover it she said I quote "at the end of the day we are not replacing the cable" in was appalled being in a family that owns a business i cant imagine being around long. So you just might want to watch yourself doing business with them because you can definitely come out worse than you go in. So I don't have any stars by this business