We had our 2024 Silverado in to repair the same issue with the transmission for the second time…read more The last time we had issues with rental cars not being authorized during the time the parts were received and the time they worked on the truck, When I complained about it, they authorized a loaner from them for no charge. Of course, the truck was ready for pick up the next day. This time when asked about getting a rental AND keeping it between the time the parts were in hand when the truck was done, we were told we could have a rental and Aransas Autoplex would cover 100% of the cost. The paperwork I have in hand even says for the rental, Direct Bill 100%. So, 22 days later when we drop off the rental and pick up the truck, we get charged a deductible of $140.12. Now that can't be a deductible on the warranty repair, so I am guessing that is a deductible for the rental. As I dig deeper, I see Enterprise billed Autoplex $968.00 and $39.38 Vehicle License Fee (Vlf) and Motor Vehicle Rental Tax of $100.74. The latter two total the $140.12. SO HOW IS THAT COVERED 100%? The paperwork my wife picked up when she got the truck said mileage out 19485, except the odometer said 19501 when she got in it. Did they take it for lunch? If that was after test driving it, put the correct mileage on the paperwork. No sense putting a mileage out reading until you know the truck is working correctly. And I should mention that the running board and what I would refer to as the B Pillar on the driver's door were covered with oily residue and hand prints. The door had oil inside and out. I'm debating on recommending or not. Return text messaging was slow, but because I know we aren't the only customers they have, I'll recommend for now.

Went in to have low coolant warning fixed. Brought it in on a Wed., was told it would be done by…read moreend of the day. No call from anyone on Wed. Called Thursday afternoon, was told it would be done first thing Friday morning. No call from anyone. Followed up two times via phone and one via text with no replies from anyone in the service department. Had to escalate to the service manager to get a response and status. So ya know, they suck.

Dependable, reliable & prompt/friendly service. Have been utilizing them for over 20 years now for…read moreoil changes and regular maintenance, no complaints (other than wish they gave a military discount). Normally relatively easy to obtain an appointment.

There serves is horrible !! I waited two and a half hours today for them to look at one bolt that…read morehas been recalled by ford. Yes it needs to be replaced and they will have to order it. When they finally looked at it, after I asked why, it took five minutes. Other customers that I spoke with were having issues. I really don't want to go back, even if they paid me.

George is the best stop in and see him. He treated me right from beginning to end Including setting…read morean appointment for a couple of items I wanted to add to my new truck. You won't be disappointed.

Just an Oil change but very timely and great customer service! Julie was excellent and got me in…read moresame day! The price was amazing (and the best price around) for full synthetic oil change which I woulda thought dealerships would be more, but not the case here! Def recommend and will be top of my list for places to go when I'm in need of a new vehicle. 100% recommend

Jason Rivas is amazing. He helped and within minutes!…read moreYour Corpus location never even got back to me!!!!

I recently bought a used 22 Highlander XSE form Mike Shaw Toyota. Xavier & Ryan were very helpful,…read morefriendly and knowledgeable. Helped me in test driving and answered all my questions. Did not feel any pressure from them. They even showed to me another used vehicle of the same mode to compare and decide which one is best for me. Also had a good experience with Rebecca (Finance Manager) gave me options and let me choose the payment & package option that i like. Will recommend them & will be coming back in the future to buy another car.

My son bought a new Rebel here. Atleast they told him it was new. It had 1400 miles on it and they…read moresaid it had been a demo. He started having electronic problems within two weeks. It has been at their shop for four months and they still haven't figured out what all is wrong. They won't purchase it back and offered to trade it for a different truck. The trade in amount they offered was $13,000 less than what he paid for the truck. DON'T BUY HERR UNLESS YOU PLAN TO GET SCREWED OVER!!!!

This is the worst experience a truck buyer could have. We bought a Ram truck at this dealership…read more This Ram is like a bad colonoscopy. Embarrassing and painful. And trying to work with this dealership is like having the colonoscopy done by a doctor who is a sadist. We think this Ram was built by a factory full of hungover mechanics who couldn't pass the final exam. Shame on Ram. Shame on Allen Samuels. And shame on us for not checking reviews of this dealership.

My husband flew from California to Texas to purchase a suburban with 33K miles. When he arrived,…read morethe vehicle had 37K miles and they had the audacity to change the listing while he was there to gaslight him into thinking he made an error. The windshield had a nick not visible on photos. They didn't bother to detail the car. Fees that were agreed to be waived were not waived. Service records that were requested were not provided. My husband and I are both professionals and it was highly disappointing to not be met with a level of respect and honesty to which we are accustomed. Instead, this was the classic greasy used car salesman cliche. It's unfortunate that so much time, energy and money was wasted to pick up a vehicle that was not as advertised. We do not purchase the vehicle and we would not work with them ever again.

This dealership is very customer centric. I love it. They are people you can trust. They do the…read moreprice comparison shopping so you don't have too.

I don't think this dealership is called Wilkinson anymore - the name on the sign is Mike Terry…read more I came in with my daughter last night, hoping to purchase her first vehicle. Unfortunately, I don't think we could have had a worse experience. The salesman knew we were coming and knew which vehicle we were interested in, but it appeared that nothing had been done to make the vehicle ready for us. It was dirty inside, which was annoying, but more importantly, the tire low pressure light was on. The salesman assured us had already driven the vehicle, but he didn't think to air up the tires? When asked, he said it was temperature fluctuation...really? In summertime? Give me a break. We had a trade-in - the tool on their website estimated $3,700 but the best we could get was $1,500. Fine, it's an old car, I understand, but it's clean with no accidents and we had the title. Felt weird to be lowballed by so much. The purchase price was obviously a scam and what they advertise online is just to get people to the dealership. We were told there would be $5,000+ of dealer fees for "reconditioning" and "MTAG" which was explained as a "clear coat that will last through all 4 seasons." This is the most stereotypical, sleazy, used car salesman line. In fact, in the movie Fargo, the car salesman is berated by a customer for a clear coat! There was no evidence of any reconditioning, and furthermore, this was a 2022. It was not some beater that had to get new paint or change a transmission. It's just markup. All that to say, they had a potential buyer ready to go. We had our financing already in hand. We were at the lot. We were offering a solid trade in. But the salesman couldn't close the deal and when it became obvious that we were going to leave, he tried to pressure us into staying. "You drove all this way, and you're really going to walk out the door?" he asked as we stood up. The answer was absolutely yes. We'll keep searching for an honest dealership that isn't trying to play games.

Lui was the greatest dude to ask for thank him for the car I needed for my family I really love my…read morecar