While I ended up being seen at their other location, I wanted to post how wonderful the TCO front office staff is. I recently broke up with our previous "Vision Center" because I'd had enough with one of their front office staff. If TCO can retain front office staff as pleasant as this, then I know they must be top notch! We were seen at their Murrieta location and had an amazing experience. read more

The optometrist was very nice and wonderful but honestly, the girl at the front desk is a complete deterrent from wanting to return. Every time I interact with her she's just rude, indifferent and acts like you are bothering her. I went there twice, giving it a second chance but nope, she was still awful. I see other reviews about the front office staff too so I know it's not just me. I hate to give a negative review but I won't be back. read more

I chose this office based on reviews so I will share mine. I called to schedule a contact lens appointment a week in advance, they were able to get me in sooner than anticipated due to cancelations, I greatly appreciated that since my glasses had an accident and my contact lens prescription was expired. When I called to schedule I asked how much it would be and they said $15, I'm using new insurance. So, I show up and the doctor is nice however there absolutely no trials in my prescription in ant brand? The doctor had suggested monovision and have used multifocals. I get a pair of lenses that for up close and far that aren't my correct prescription, they seemed good enough while jn the chair. I had previously informed the doctor about only having contacts for distance and no glasses, also having an event at the end of the week (that I found out I need to read now) along with a vacation the following week. All is well she said they will call me when the trials arrive. However, once I go to check out, they inform me it will be $95 which they did not disclose, and it is fine for a contacts exam just irritating they couldn't share that when I asked. But what really got me was that they said it would be $95 TO ORDER THE TRIALS! I'm very familiar how optometrist work with representatives for the companies, ordering trials is free btw, so this already was a red flag. I let them know that I would be in at the end of the week to make a payment. They then informed me they will order trials at that time of payment only. I've never heard of such a thing. So I call Wednesday to explain my situation again and to check if there is any trials that could possibly be in sooner than a week after next Friday. That's when the person on the phone rudely said: what I need to know is if you're going to do the exam, she said this twice throughout the conversation, needless to say, I said no and canceled my husband's appointment for Friday. I will be going back to my old office where they don't expect payment before ordering free trials nor do they waste your time. The girl that took over the phone call is not very nice and is very pushy, I personally don't tolerate that. The doctor was nice however the staff interaction is not worth returning. I do not recommend this office for contact lens exams. read more

Just saw Dr. Mantione today and I highly recommend her and this office. She explained everything in detail in layman's terms. Everyone was professional and personable. The office is clean and modern with a broad selection of frames. They worked with me to keep within my budget, which was very appreciated. Definitely going to be my go-to eye professional. read more

Independent office with a friendly, informative doctor. Easy to find glasses that suit me. The woman who helped me select frames was super helpful and friendly too. Recommend! read more

Great job, super nice, staff is amazing and fair. Great location and parking. They will take care of all your needs!

I needed an emergency appointment after debris blew into both of my eyes while hiking on a Saturday. Despite using Systane Complete drops, my eyes remained irritated, stinging, and burning, with blurry vision. I called Monday morning, and Angelina got me in almost immediately. The office was very clean, and the new patient process was quick and easy. Dr. Danielle was incredibly thorough and kind. She diagnosed abrasions on both eyes and prescribed antibiotic drops, which have already started relieving the discomfort. Even though it's a bit of a drive, I'll definitely return for any future eye care needs and annual exams. Thank you for the excellent care! read more

Just started going to this office and whoever sits at the front desk should be removed. I've been in there 3 times and she is absolutely rude, never has a smile on her face, and does not greet with a good morning or how can I help u. She gives an awful first impression. If we do go back it will because the rest of the staff are amazing. read more

The staff were all very friendly. Angelina was amazing helping me with appointments. Jennifer, Denise, and Cherie were also so amazing in helping me. I have my perfect pair of glasses and my amazing eye drops. Thank you to this beautiful coworker family in helping me! read more

Very friendly and professional. They don't stop until you are fit for exactly what your vision requires. Highly recommend.

Best optometry experience of my families life. Friendly, short wait time, and top of the line equipment.

Been a long-time patient here but our family is leaving the practice. Whoever is the scheduler here is not very helpful or empathetic. This practice constantly reschedules our appointments. An hour here, a half-hour there which may not seem like a big deal, but it will happen multiple times for the same appointment. This makes coordinating child-care or other needs like school carpool a real challenge. Our family has a disabled child that requires the scheduling of a special provider for childcare. Constantly rescheduling appointments makes this really difficult on our family. When I relayed this to scheduler she was very unsympathetic and almost annoyed with me that I would mention the multiple appointment time changes for the same appointment is hard on families. By the way, our disabled child is also a patient there and so their needs are known. Our family has been going there a long time. So they are losing 4 patients because of poor scheduling practices and no attempt to remedy the issue. read more

Omg! Dr Danielle is the only doctor who can get my prescriptions right! From my reading glasses to my distance glassses I finally can be comfortable wearing my glasses. She listens and understands and really knows how to get the right prescription! Thank you Danielle. You are SO appreciated. read more

I just called because of the great reviews and I was considering switching my family over to the practice. Unfortunately the person who answered the phone was not friendly at all. I didn't know what vision plan I had so she couldn't see if we were covered. (If only maybe she could elaborate and help me get that info as my insurance can't even tell me what it's "called.") She said she could look it up by social but then told me that it's only a pediatric plan which obviously isn't true because my Husbad and I are covered at the current place we go to so there is something wrong clearly. She just kept repeating that she can schedule anyone who is under 18 but the adults aren't covered. If only she could be HELPFUL and maybe help a potential client get that info. I'm finding more and more places I call these people that are in, "customer service," don't really want to be and don't know how to truly help people. Sadly I am second guessing this practice. read more

I have a great experience with Dr. Leone for today visit. Staffs are friendly and helpful. Ambiance is bright, spacious, and nice. I'm definitely bringing my family here, and highly recommended Dr. Leone to friends and family and to anyone that needs new optometrist. read more

Great selection of name brand glasses! I was in and out with a beautiful pair of Gucci glasses! Overall great customer service! Love my optometrist. read more

They're very vigilant about cleaning the office after someone has touched a surface or glasses. They'll only allow a certain amount of people in at a time. Their communication is fantastic. Love the staff. I wish I remembered the name of whom did my exam. She was great. I have severe anxiety and she was so patient with me. I usually get embarrassed by my anxiety but she made me feel so at ease. We will definitely be sticking with them! read more

Dr. Cruz and all the staff were amazing and very polite. My wife and I had a great experience from beginning to end. Denise was the staff member who helped us choosing our glasses and also went over our insurance. She was patient and kind. Definitely coming back. read more

This is one of the most caring medical establishments I've been to in years. My glasses that I had purchased were hurting and not fitting my face correctly. Denise went out of her way to help me get a different pair at no cost and helped me with the correct fitting. Highly recommend. read more

Dr Dugan was amazing with my kids. It was a gorgeous office and friendly staff. Over all a great experience.

I loved the Dr I saw-she was very nice and efficient. This was January 18.I ordered 2 pair of glasses even though they were higher in prices than other places. I loved the glasses, so i ordered them and paid $1300 plus for both pair. It took almost 4 weeks (March 15) to get them. I asked if they could be adjusted 5 days from the time they arrived. they said they could not accommodate me for an adjustment. This is not right. I will not be purchasing glasses here ever again. read more

They are very knowledgeable, very expeditious and technologically advanced. I was very happy with my appointment, and the service day received. read more

Beware of the woman who works at the front desk. She doesn't do a good job at taking appointments. When I called to make an appointment she didn't advise me that I needed to relay my insurance coverage beforehand. On the day I came into my appointment, she said they would need to verify coverage prior to the appointment, otherwise I would have to pay for the services up front and get refunded by my insurance provider--I refuse to deal with that back and forth process of refunding my money so I rescheduled for a later date. Upon rescheduling, the front desk woman was also on the phone. Fast forward to today's visit, I was told there wasn't an appointment scheduled. This was the same woman that I rescheduled with!! How did I even decide to show up on this date had it not been for a scheduled appointment. A waste of my time...And she responded with, "Well, did you get a confirmation text?" The audacity in her tone was very unprofessional. I was displeased and rescheduled, ensuring this time, that I at least got an appointment card, email or text before leaving that office. I am certain that woman forgot to schedule my appointment because she was on the phone at the same time. Each customer deserves undivided attention and good customer service during every visit, but this woman's attitude was just unacceptable. However, I did get a successful appointment with the Optometrist, and was satisfied with the services provided. read more

My husband & I both have had exams and ordered new glasses from Temecula Creek Optometry. Both of us were unhappy with the service we received from the Opticians and front office staff. Appointment scheduling screw ups, fitting issues and flat out rude. Needless to say, we will be taking our business elsewhere. read more

I've been seeing Dr. Venittelli for several years now and I always have a really positive experience! The front desk staff almost always answers when I call or responds to my voicemail immediately. Their scheduling is very flexible. Everyone is friendly and I always enjoy my appointment. They have a wide selection of different frames, and I love when they recommend a few styles based off my preferences. The office is very clean. Thank you guys for all that you do! read more

Dr Diana is so entertaining while doing your exam. She's very funny and knowledgeable. I love my glasses I've purchase here throughout the years and the staff is very friendly and helpful. Very nice selection of designer frames and the Oakleys in particular because I like having glasses that look like regular sunglasses and no one can tell they are prescription. read more

Megan, at the front desk, was very kind, patient, and personable.Denise was efficient at conducting pre-exam and fantastic at suggesting frames! Great customer service. Knowledgable. Dr. Venittelli, the owner, excellent and provided an explanation regarding the results of my exam. read more

Excellent place to get exams and glasses. Over the years I have used Temecula Optometry but a few times have gone to other places. Each time I go to other places I am extremely disappointed so always come back. They never do any weird, unnecessary tests. They're extremely attentive when it comes to making sure you are satisfied with your glasses. As long as they are still in business I will not be going anywhere else anymore! read more

The best service,so friendly and made getting new glasses fun. Thank you

Ms. Jenny is our go-to here; my entire family from my teenage son's stigmatism and contact lenses, my wife's reading glasses and of course to my near sightedness and sunglasses, we are all very pleased with our new optical needs with Temecula Creek Optometry. read more

This was my first visit to this office, and it was very pleasant until the upsells started. I even joked around with Dr. Dugan that sometimes the ladies ready to help you pick out your frames remind me of car salesmen, she laughed and said: "NOT HERE!" During my appointment, Dr. Dugan suggested the anti-glare on my glasses. I asked her the price and she said around $65. Not less then 10 minutes later, after I picked out my lenses, the sales lady said the anti-glare is $100. I proceeded to tell her that the Dr. said it's about $65, the smile went away and she said."Oh, that is the LESS ANTI GLARE OPTION". She then proceeded to add up all the over insusance costs and it come to over $350! When I asked her why, she said, well I chose the ligtest frame, added anti-glare and this and that. By the time I asked her to explain all the options to me and made my OWN DECISIONS. I brought that bill down to $79. My complaint about this office is. They only offer you the HIGHEST options and do not GIVE you the lower cost options when it comes to Anti glare and the weight of your lenses. My advice is to ask for view price options before paying. read more

I was diagnosed with Bell's palsy end of April and my right eye has need severely painful. They were able to get me in ASAP. I highly recommend Temecula Creek Optometry read more

We recently moved after 41 years to Murrieta from Cerritos California. My wife and I needed new eyeglasses so we researched Yelp and decided to try Temecula Creek Optometry. What a WONDERFUL surprise!! From the moment we arrived we treating very warmly. DENISE our Optician was AMAZING, she was very outgoing, but extremely knowledgeable and professional!!! She discussed our eyeglass prescriptions in depth with us and then was very patient showing us various styles. Afterward, DENISE discussed our insurance coverage and helped us select prices tailored to our budget. She was not pushy but rather very very sincere and helpful!!! We originally were going to go to Costco, but decided a small business would be more personal and the prices would be competitive!!! Boy are we glad we did!!!! We HIGHLY recommend Temecula Creek Optometry if you want OUTSTANDING and PERSONAL service at a very competitive price!!! read more

Just had a great first visit to Temecula Creek Opto. Dr Venittelli is outstanding, very experienced and personable, and explains things really well. All office staff are technicians, and everyone is friendly and lovely. They were best ever at helping choose eyeglass frames that suited me, and excellent explan of charges and insurance (looking at you, Heidi!). Also, they offer Vision Therapy at their nearby Murrieta office, which is an important and hard-to-find service that we want for our young child with amblyopia. Short story, my husband and I both give Temecula Creek Opto an A-plus and a cookie! (Make that enough cookies for everyone at the office.) Thanx :) read more

Love EVERYONE here and their professionalism, attention to detail, and kindness. It's a seamless process from beginning to end and everyone assists you like you're their only customer! A big shout out to Krystle for her patience and expertise in helping me pick out the prettiest and most fun glasses, too! :) read more

I brought my 10 year old son in and had an eye exam here myself. This was the best experience we've had at an optometrist office in the area. I'm so relieved I've found a Dr. That can take care of our families eye needs. We've been shopping around for years and haven't been able to find a good office. The Dr. Is kind and professional and works really well with kids (and adults). The staff are all so friendly and helpful. read more

I just moved into the area and looked up reviews to find a new eye doctor for my family. This office had great reviews, so I gave it a try. I was satisfied to see that the reviews were all true - as my family and I also received exceptional service. Having been to numerous other eye doctors in previous cities, I came to find out that they were all just in it for your money. This is the first place that took the time to coordinate benefits between both insurance policies for my husband and I and got us the best deal. The staff is great and so is Dr Katie Dugan! A special thank you to Jestina for all her help. I look forward to coming here again for the rest of my family! read more

Wow, from the time you walk in the door till the time you leave the staff makes you feel welcome. We had to change my daughters eye doctor and we of course checked yelp to see who had the best reviews, this place was recommended by tons of people. So we decided to give it a try, they didn't disappoint. So incredibly friendly, love the doctor, and it was just a great experience. They even have water, hot chocolate, and coffee for you while you wait. Just a super nice, friendly place to go. In fact, I am changing to them so they can be my eye doctor too! read more

Awesome practice! Can't say enough good things! Paula was sweet and quick at getting my paperwork processed and checked in! Sarah was so helpful and so nice through the whole process of running me through all the tests, helping me select my frames at the end of my visit, and giving me a breakdown of my insurance coverage. Very personable! Dr. Katie Dugan was great! Very thorough, explained everything, and answered all my questions regarding previous vision problems. She was very attentive and took her time with me, which I appreciated! Definitely recommend this practice to anyone. We were referred by friends, and so thankful we took their recommendation! You won't be disappointed. read more

I was very happy with my visit to Temecula Creek Optometry. Dr. Dugan was very professional and answered all of my questions and was patient with me. Monica was great showing me my options for eyeglasses. A great experience and I will go back. Highly recommended! read more