Had my father in law's service here today. Joe and Joey were there to help us and were super…read moreconscientious and respectful. I really appreciated that. Joey greeted us and made sure we had what we needed. They had everything ready on time, were very accommodating and the place was immaculate. The sanctuary itself was beautifully decorated, I felt so comfortable, like I was at home. The bathrooms are super clean and smelled really fresh as well. We wanted to serve coffee and some snacks, they had 3 tables ready to go in the back of the room which I decorated and arranged food on. I brought 2 carafes to make coffee in as well as table decorations and some finger foods. It worked out perfectly. Overall, we were all so grateful for everything England Family Mortuary had to offer and the services they provided. They are 3 generations of caring individuals who put a great deal of pride into their work and mortuary. I would use them again in a second. Thank you from the bottom of our hearts, you offered peace and protection during a very hard time. We felt you were on our side. We're so grateful.

We used England Family Mortuary for our Mom's final arrangements (Mom was alive at this time but…read morebarely). Honestly one of the most challenging things I have ever done in my life. It took me about 5 minutes sitting in my car to get myself together to walk into the door. Once I made it past the front door the staff was amazing. A gentleman that I didn't catch his name expressed his genuine condolences and sat me into a conference room. I didn't have to wait long and Zac came in to walk me through everything. When mom did pass. The arrangements were executed without any hiccups. I am very thankful for their service in our time of need and would recommend them to anyone else that has a loved one that needs arrangements done.

Sabrina at Miller Jones Murrieta location was so helpful and kind, compassionate and helpful…read moreespecially given my odd rare situation in regards to my Dad (she knows - legal next of kin situation with a secretive imposter). She literally had to do all her work twice, but never made it sound like an inconvenience. I know she has a difficult job to do that not everyone can do - and she shines! She was so competent, and professional. Thank you Sabrina - I hope you see this - S.Meek ​

Dora was very helpful and was very efficient taking care of us on our time of need. I am very glad…read moremy Dad chose Dignity Memorial as his preferred preplanning company. Although we paid a small price for a private family viewing and copies of the death certificate, Dora and everyone that I worked with made the process so seamless. It made the process less stressful. I cannot overemphasize enough the need for preplanning. It saved us a lot of money in the end.

We were looking for a place to do a cremation. Communication was phenomenal. Pricing was more than…read morefair. Their representative, Conrad was extremely professional and empathetic. Would absolutely recommend percent.

All the paper work most done by phone less traveling to office kind and sweet to work withread more

If I could give more than 5 stars, I absolutely would. During one of the most difficult times in…read moreour lives, Sabrina was a true light. From the moment we walked in, she was kind, calm, and incredibly professional. She made us feel okay like we weren't alone and guided us through the process with so much care and compassion. Sabrina handled everything with grace and efficiency, making what could have been overwhelming feel simple and manageable. She was respectful of our wishes, sensitive to our emotions, and somehow still managed to make us smile a few times. It truly felt like she cared not just about doing her job well, but about us as people. Thank you, Sabrina, for making a heartbreaking time just a little easier. You were a blessing, and we are so grateful .

My father passed quickly after we received news of a terminal illness. We didn't have time to…read moreprocess or make plans but the staff were warm, welcoming, and supporting. A huge shoutout to Ralph who went above and beyond for my family. The communication was excellent, and when Ralph wasn't available, another staff member would assist, and they never dropped the ball. There were so many things we didn't think about for my dad's service where the staff was one step ahead and had taken care of anything we missed before we could realize. Finding a specific urn that would fit two niches -- no problem as Ralph personally went to the cemetery and found an urn that can accommodate two. During the hardest time in life, we appreciate everyone! Chelsea was so great during the service. Nothing was rushed, and she was so patient. Thank you for everything!

You know, it's really difficult to rate a business like this. You never think you'll need it and I…read morereally hadn't planned on coordinating with a business like this when I needed to. My father-in-law was ill for quite sometime but all signs pointed to him living several years with his current conditions. Yes, there were multiple. Back in December my wife contracted COVID and it spread thru our house rather quickly. We all recovered very quickly except my father-in-law who was unable to fight the virus on top of his other health concerns. He passed 12/30/20. On 12/31 I contacted Inland Memorial and one other business in my area to discuss services, time frames, cost, etc. The other business failed to even send the basic info I'd requested but Kaci (spelling error I'm sure!) was great. One phone call with her and I knew I had the right company selected. She'd even sent an email to my wife with the required documents before we'd even ended the first call. Now, the only negative aspect was the lack of follow up after the initial call. I do not put this blame squarely on Kaci or the business. Due to the high number of deaths recently, many COVID related, the completion of services took much longer than expected. Again, no fault to Kaci. Seems like the business owner/s should have prepped for this spike knowing it was coming but also hard to blame them given current conditions. A few extra staff members would have lightened Kaci's load and made communication a little more regular. Overall, it's hard to find anything seriously wrong. The compassion shown from day one made choosing Inland Memorial the easy choice. The competitive pricing (slightly lower than others in the area) helped close the deal. Thank you for your services during a difficult time for my wife and mother-in-law. You made dealing with this just a little bit easier for me.

I'm so disappointed my brother passed away Nov 14th of this year and we used this place dealt with…read moreCassie Not only did they not pick up my brother from the hospital until 4 days later they still have him!! and haven't gave me any updates about anything without me calling first. This is so unprofessional, and they tried to double charge my card after I already paid for services on Dec 3rd, if I would of know this is the kind of service I was gonna deal with especially after such a tragic loss I would of sent him some were else I'm so sad and upset and just hope to have him home by Christmas

Our beloved mother passed away in June. She had not pre-planned for her death. Dacia was awesome…read morethroughout the entire process and I so appreciate her kindness, knowledge and professionalism. East County Mortuary is not your average large big business mortuary. You really get a feeling of community/family there. Thank you for seeing me and my family through a very emotional time.

I have never had to make funeral arrangements, and I was not sure I could handle it considering how…read moreemotional I was. The staff here was amazing. Darcia spoke with my daughter and me and was so very kind. She answered all our questions and gave us information we did not even know to ask about. No pressure to buy anything, just gave us compassion and caring. Dacia was there for us every step of the way. We could not have asked for anyone better to guide us through this difficult time. We definitely came to the best mortuary in the county. Thank you to everyone who helped us.

Great service. In a time when you are grieving Simplicity bring order to the final process of…read morelife. I highly recommend Simplicity.

a little over kill for me but everyone seemed nice,was quick...they took care of everything.read more

We recently used this mortuary to help with the funeral of my father. From the very beginning they…read morewere absolutely great. This was a very difficult time for use and Hannah walked us thru everything. She took care of all the little details we asked her about. Everything was done to perfection and we are extremely glad we picked Berry Bell and Hall.

rude we cam across a problem with body transfer to mexico would not help hung up calls do not rec…read morethey did not even try to help all we need was to figure out documents and where the error was rude unprofessional

Bravo Family Mortuary made a very stressful time for me into an easy and peaceful conversation. Kim…read moreand staff answered every question with compassion and were always accessible. I cannot say enough how much I appreciated them. Truly professional. I highly recommend them.

I actually really like this mortuary, the employees are nice and professional, I been here twice…read morefor memorial service. It's nice and clean. There is a lot seatings for big families, although there is limited parking