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    DCH Honda of Temecula

    3.4 (1.2k reviews)
    Open 9:00 am - 9:00 pm
    Updated 3 months ago

    Services - DCH Honda of Temecula

    Auto brake repair

    Auto engine repair

    DCH Honda of Temecula Photos

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    Scratches are all over in person, on the photo you can catch at a certain angle.
    Yajaira B.

    Bought a 2026 Crv on April, it was on their other lot full of dust, they said they would detail and to come back to pick it up in couple hours. Went back the car had scratches from improper wash/detail. We brought it up to our sales man, they told us to bring it back they would fix it, I've brought it 3 times and the scratches are still there, all over the paint of the car, finally I was told by Cody the manager I will always see those lines on a black car. The thing is they are not little lines, they are long mixed with short and for a brand new car I am very disappointed Honda did not make this right. And no you should not see lines/swirls on a brand new car. I am so bummed they are so noticeable all over the car under sunlight, and the third time I really thought they had fixed it I picked up the car and has water spots all over it with the compound they used to try to fix it. Feels like we bought a used car. The worst part is they made me think they would fix it and at the end they didn't. I also asked if they can fix the recall for the fix a flat while the car was there so I don't have to go back, it was not fixed, I was told they ran out of the can and will contact me when they get more and they haven't reached out.

    Had an amazing experience with Evan at DCH Honda of Temecula. My daughter has purchased two cars for herself there through Evan's help and I just purchased a brand new CRV sport this weekend. Evan was amazing. He made everything simple, from initial negotiations to when we arrived to pick up the car 3 days later. Paperwork was even done online except for the few financial papers that had to be signed which took maybe 15 minutes. I highly recommend this dealership and Evan. If I could give him 10 stars, I certainly would.

    Elisa L.

    At first it was great but after leaving us for over 1.5 hrs alone at table with no salesperson while the "Team Leader" back then called a Closer took over showed they didn't care about the customer. I am a former car salesperson and this was unacceptable. We decided to just get up and leave. As we were leaving the salesperson Cole Butterworth was coming from around the building with a bag of food and the "Team Leader" Corey Broach was helping another customer on the lot. Corey saw us drive away and ran inside. No phone call at all after seeing us leave. No worries, we took our business the next day the Lake Elsinore Honda where we were treated like we should have been and bought our son his car there. There loss at DCH Honda of Temecula and a gain for Lake Elsinore Honda.

    Suzanne C.

    We found a car online. We communicated through text. Went there. Negotiated a fair deal. Ernesto was our sales person. Very nice. Thanks for the great deal

    2026 Honda CRV

    I've been buying cars from Jozef Petricko for over 15 years, and he consistently exceeds expectations. He is kind, knowledgeable, and--most importantly--honest, which is something you don't always find in this industry. When my mom was ready to purchase a new car, I was so happy to see Jozef at DCH Honda of Temecula. He helped her find the perfect vehicle at a fair price that fit comfortably within her budget. What truly stood out was the extra care he took to include my dad, who is handicapped, in the entire process. That level of thoughtfulness meant a lot to our family. Jozef genuinely cares about his customers, and it shows in everything he does. If you're looking for a great car-buying experience, I highly recommend stopping by to see him.

    New car!

    I just purchased my THIRD car from DCH Honda of Temecula, and that alone speaks volumes about the experience they provide. Every single time has been smooth, stress-free, and genuinely enjoyable. Evan, Jose, and Marco are absolutely amazing. They are professional, knowledgeable, and most importantly kind. They never make you feel pressured and truly take the time to explain everything clearly so you feel confident in your decision. What keeps us coming back is how willing they are to work with us. They go above and beyond to make sure the numbers make sense and that we leave happy. You can tell they care about building real relationships, not just closing a deal. Car buying can be overwhelming, but the team here makes it easy and even exciting. We wouldn't go anywhere else. Highly recommend asking for Evan , Jose, or Marco -- you'll be in great hands!!

    Jose the salesman was hands-down the best salesman we've ever dealt with! After having our first test drive with Jose in May, we shopped around at other brand's dealerships to help us decide what car would be best for us. Jose was the only one out of all the dealerships that we visited that simply provided his card and did not call and check in every single day. Even when we reconnected (by me calling him 2 months later), he immediately remembered us and was very respectful and not pushy at all, just ensuring that he provided answers to all of our questions and gave us the time and space to decide and make a decision. The car we landed on was not at the dealership itself yet but Jose made sure to keep us updated on when the car would be delivered. Once delivered, he sent the contract to be signed virtually which allowed us to only be at the dealership for a total of 10 minutes from time of walking in to driving off with the car, 5 of those were us inspecting the car. The entire transaction was beyond seamless and not stressful one bit thanks to Jose and his team. We would 1000% recommend Jose and DCH, coming from us who usually hates the car buying process! This being my wife's first brand new car, he truly made this memory a positive one for her, the red bow was an added bonus. Thanks again Jose and see you soon when we're ready for the next one!

    Our new car!!

    I only write reviews when we receive truly exceptional service, and our car-buying experience today absolutely met that standard. I went in dreading the process, but the team at DCH Honda of Temecula made the entire experience smooth, respectful, and genuinely family-friendly. Our salesperson, Martin, along with his manager Evan, were patient, transparent, and incredibly accommodating as we carefully considered every detail, taking the time to answer questions thoroughly and allowing us to explore multiple options without any pressure. As a family, that made a significant difference and helped us feel comfortable throughout the process. We ultimately narrowed our decision down to the Toyota RAV4 and the Honda CR-V. After visiting both dealerships, we chose the CR-V, not only because it was the right vehicle for our needs, but because of the excellent customer support we received here and the willingness of the team to work with us honestly and fairly on the numbers. At no point did we feel rushed or pressured; instead, we felt listened to, respected, and fully supported. If you are looking for a professional, low-pressure, and family-friendly car-buying experience, I highly recommend this dealership and especially Martin. We are so happy with our new car and will be returning here to have our car serviced to keep it in optimal condition!

    HRV Honda

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    25 days ago

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    5 days ago

    Great service from Ernesto Franco... Flawless technique to help me with my New vehicle purchase.

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    19 days ago

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    24 days ago

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    17 days ago

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    4 months ago

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    7 months ago

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    2 months ago

    Never will trust this particular Honda dealer in Temecula they damaged my vehicle and denied it

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    3 months ago

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    Page 1 of 31

    Ask the Community - DCH Honda of Temecula

    Review Highlights - DCH Honda of Temecula

    Updated Review: 24 hours after I post my review, DCH Honda (Brad Johnson) called me saying he wants to make it right!

    Mentioned in 13 reviews

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    Temecula Valley Toyota

    Temecula Valley Toyota

    3.9
    (1.3k reviews)

    We just purchased our 5th car from Toyota Temecula , I have to say , the entire team is awesome,…read moreour experiences are always amazing, they get us in the cars we have wanted , special shout out to Martin, Andrew ,Don , Daniel and everyone who had been there for us. Definitely highly recommend it to anyone who is looking for a great car and that doesn't devalue. Thank you Toyota Temecula

    To Management and Corporate:…read more As a loyal, 3-time customer, I was subjected to unbelievable disrespect, predatory tactics, and the unlawful seizure of my vehicle. Ten days after buying a used Nissan, they demanded it back because they failed to secure financing due to their own massive markup ($9k selling price on a $3k book value). When I previously tried to return it due to buyer's remorse, management refused, claiming "no buyer's remorse." Yet when *they* failed to hold up their end of the deal, they demanded the car back immediately. When my son and I arrived on 7/23/26, we were shuffled between Sales and Finance 3-4 times before anyone spoke to us. Salesman Edi tried aggressively to sell us another car. When that failed, he took my keys under the deliberate lie that he needed to "check the mileage" -and I watched him drive my car away before I had even spoken with anyone. We were dumped in Finance Manager Albert's office, who sat in silence on his phone for five minutes before admitting he was just a "middleman" and tried to coerce me into signing away my rights. When I refused, he claimed my car was "up at the top" and wasn't coming down, calling key confiscation "standard procedure." Albert eventually returned, saying Manager Jesus approved reimbursement for our costs and told us to go back to Sales. Walking back, we confronted Edi standing outside to ask who ordered him to lie and steal my keys-he refused to answer. We finally met with Jesus, who admitted they unwind deals "all the time" due to failed financing on their end. When confronted about taking my keys without signed paperwork, Jesus absurdly claimed the car was "yes and no" legally mine. They illegally detained my property without any signed unwind papers and forced me to leave empty-handed with only a "check request" - not guaranteed funds. Avoid this dealership at all costs unless you want to deal with predatory pricing, total lack of transparency, manipulation tactics, and extreme disrespect.

    Paradise Chevrolet Cadillac

    Paradise Chevrolet Cadillac

    3.6
    (903 reviews)

    Came for a dealer trade and it's one of the nicest dealers I've ever seen. You can tell they take…read morecare of their clients and crew. Shout out to the people responsible for the bottled water, espresso machine and the mouthwash in the bathroom. Wow!!

    While I had been to Paradise Cadillac for a rental, this was my first experience with their service…read moredepartment. The online check-in had a few hiccups, and I wasn't found in the system when I arrived. Nevertheless, despite a very busy 7 a.m. service department, I was greeted warmly and professionally. After a short wait, I met Aubry. She was friendly, professional, and clearly knew her stuff. Since I'd had the vehicle shipped from Florida, I explained what I wanted serviced. She took careful notes, provided an estimate, and told me the work and complimentary wash should be completed by 4 p.m. Aubry kept me updated by text throughout the day. Shortly after 4, she called to explain that although they could finish that afternoon, she didn't want the technician rushing the transmission flush. We agreed to let him finish it properly the following morning. I appreciated that. I didn't want the job rushed, either. Before 7 a.m. the next morning, Aubry messaged me that the car was ready. When I arrived, another associate offered to walk me across the lot to the cashier when I wasn't sure where to go. That small gesture was indicative of the entire experience. I was taken care of promptly, and Aubry personally drove my car up, greeted me with a big smile, and handed me the keys. I was extremely pleased with the service and, especially, the people. I'll be back because of Aubry's attention to detail, but it's obvious the entire team is on point. Thanks!

    Hello Subaru of Temecula

    Hello Subaru of Temecula

    3.8
    (473 reviews)

    I purchased a vehicle yesterday from Hello Subaru of Temecula, and I wanted to take a moment to…read morerecognize my sales representative, Josh, for making the entire experience such a positive one. From the beginning, Josh was professional, responsive, and extremely easy to work with. Before I even came to the dealership, he sent me a detailed video of the vehicle, answered my questions, and made sure I had the information I needed without ever making me feel pressured. That level of communication and transparency made a big difference and gave me confidence in making the trip to see the car. Once I arrived, Josh continued to provide excellent service. He was straightforward, personable, and genuinely helpful throughout the entire process. Buying a car can often be stressful, but Josh made the experience smooth and comfortable from start to finish. I also want to recognize Matt, one of the sales managers, who went above and beyond during the financing process. After the initial financing was arranged, Matt took the extra initiative to call the bank back and ask if they could offer me a lower interest rate. He didn't have to do that, but he made the extra effort on my behalf, and I truly appreciated it. I also appreciated the other sales manager who helped complete the transaction and provided me with a USB drive containing all of my purchase documentation. The entire process felt organized and professional. The vehicle was exactly what I was looking for, and I felt that I received a fair deal. Most importantly, I appreciated the way I was treated throughout the entire process. Josh was outstanding from the first interaction through the purchase, and Matt's extra effort with the financing was the kind of customer service that deserves recognition. I would absolutely recommend Hello Subaru of Temecula, and if you are looking for a vehicle, I highly recommend asking for Josh. Thank you to Josh, Matt, and the entire team for making this such a great car-buying experience!

    Big NO for Erik. I would definitely recommend AVOIDING Erik Lopez as your advisor, especially if…read moreyou're female. He helped set up my service appointment via instagram, and then when I had posted a picture of a family breakfast, he assumed the males arm in my photo was a boyfriend? So he said he was canceling my appointment and to go to a different dealership. Yeah, big no for me Erik. I've been coming to this location since 2015, you think your personal issues are going to stop me? Lol LEE SAVED THIS EXPERIENCE. If it weren't for Lee, I'd be way more upset than I was. Lee- thank you so much for making me feel so comfortable. You really went above and beyond to make sure I felt safe, happy and you made sure I was set up with a loaner ASAP so I could get to work. Thank you for all the kind and encouraging words. And thank you for making sure my car was safe. I wouldn't go to anyone other than Lee. Thank you again! Lee, you're literally the only reason this is a 5 star review. So thank you

    Temecula Valley Lexus

    Temecula Valley Lexus

    4.2
    (159 reviews)

    Car shopping can be such a harrowing experience, so I was genuinely surprised with how smooth the…read morewhole process was for us to purchase a new car. My husband wanted a specific model in a specific color ("Ether," I think?), so it had to be custom ordered from Japan and shipped to California. He had been working with John Cunningham, who gave him frequent updates about the status of the car from its time in the factory all the way to its delivery to the dealership. Already, it felt like John was putting in a lot of work for us. When it came time to the actual purchase, John was extremely professional and kind, but was also upfront with everything. Then, the transition from sales to finance was extremely smooth with very little wait time. Despite having a lot on his plate, Christiano Valencia from finance was extremely accommodating and also very upfront - he did not try to saddle us with unnecessary add-ons or anything like that. He was authentic and honest, AND he gave us very helpful advice on things to get and what to avoid should we ever have to buy another new car in the future. All in all, we left the dealership with our brand new car and my husband is such a happy camper. Despite us having to drive 100+ miles to this particular dealership, I really felt it was worth it based on our experience. Both John and Christiano are professionals of the highest caliber and I am so grateful to have been able to work with them. 10/10 would recommend.

    After a really disappointing experience trying to purchase a Kia Stinger from another dealership, I…read morewas honestly nervous going into this process again, but Temecula Valley Lexus completely restored my faith in customer service. Phillip was absolutely AMAZING from start to finish. Even though I had to wait for the car to be fully ready, he kept me updated throughout the entire day, answered every question I had, and genuinely made me feel more like a friend than just another customer. He even took me to Starbucks while I waited, which was such a thoughtful gesture and honestly says so much about the level of care here. Jonathan and Christiano were also incredibly helpful, patient, and kind anytime I needed something clarified. At no point did I feel pressured, dismissed, or misled. Everything was transparent and professional. As someone traveling from farther away and coming from a previous bad dealership experience, I can confidently say Temecula Valley Lexus is the epitome of service. They made buying my Kia Stinger GT1 feel exciting instead of stressful, and I'm beyond grateful for how well I was treated. Thank you guys so much! I LOVE my Stinger!

    DCH Kia of Temecula

    DCH Kia of Temecula

    3.2
    (644 reviews)

    4/6/26 I brought my niece here looking for a decent used car. Our preference was Toyota or Honda…read morebut we came across Dennis (Salesman) who found us a 2023 Kia Forte. It had low miles and looked very clean. We went on a test drive and ended up buying this vehicle. Dennis is very knowledgeable with the KIA lineup. He is professional, patient, and willing to work for a deal. My niece was happy. I would advise anyone looking for a car, to know your credit worthiness and be prepared to haggle, as this seems to be the way this dealer operates. Finance department, Daniel, was nice but sent me negative vibes. I'm not sure what it was but I didn't like the vibe, in there, at all. Spare tire was missing and so far Dennis promised he would get her one. Funny, as this was a CERTIFIED PRE-OWNED KIA. If I were to ever buy another car from KIA OF TEMECULA, I would definitely ask for Dennis. You should too! 5 STARS FOR DENNIS!

    **Kia Dealership Experience -- Very Frustrating, But Ultimately Resolved**…read more This process has been anything but easy, so I wanted to share our experience. Last year, our Kia's engine blew, and we had it towed to this dealership. They inspected the vehicle and confirmed that the engine needed to be replaced. We immediately let them know that we had an extended warranty and that the warranty company needed to be contacted to determine whether the engine replacement would be covered. Ian P., the mechanic, was our main point of contact throughout the process. After we provided him with the extended warranty information, he told my wife that there was no warranty coverage and that replacing the engine would cost over $7,000. At the time, we didn't have $7,000 to put into the vehicle, so we trusted what we were told and had the Kia towed back home. Fast-forward about a year. While going through some paperwork, we found the extended warranty documents and realized that the warranty had actually been active when we originally brought the vehicle in. Had the warranty been properly verified and the engine replacement process started at that time, it would have still been covered. Unfortunately, by the time we discovered this, the warranty had expired. We tried calling the dealership, but couldn't get anyone on the phone, so we drove about 40 minutes to Temecula to speak with someone in person. When we arrived, Levi, the sales manager, was available, but unfortunately wasn't very helpful. We were given the runaround until we were finally able to speak with the service department. When we explained the situation to Ian, his response was sarcastic and essentially amounted to, "Where's the proof you guys gave me the number to call?" In my opinion, this was extremely unprofessional and did nothing to help resolve the situation. Thankfully, we eventually got in contact with Dennis W., the general manager. Dennis was completely different. He stayed in constant communication with us, explained the situation clearly, and genuinely seemed interested in finding a solution. Ultimately, he was able to make a replacement engine happen for us, and we are very grateful for that. We are still disappointed that we weren't able to use the extended warranty because we relied on the information we were given a year earlier. However, Dennis was willing to work with us and make things right, and that meant a lot. After reading some of the other negative reviews about this dealership, I can understand where some of the frustration comes from. That said, I want to give credit where it's due: Dennis did his best to help us and ultimately resolved a very difficult situation. If you do deal with the service department or this particular mechanic, I would strongly recommend getting everything in writing, verifying the information yourself, and not simply taking someone's word for it when it comes to your warranty or major repairs. Overall, a very frustrating experience that could have been avoided, but I'm thankful that Dennis ultimately stepped in and helped us get the situation resolved.

    DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

    DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

    3.2
    (486 reviews)

    My experience with DCH Chrysler Dodge, overall was not a good experience. The reason was mainly due…read moreto poor customer service and borderline unethical activity. The honesty and integrity of the sales associates from this Temecula location was poor and unprofessional. After a few days of negotiation, a total price was agreed upon and I arrived to make my purchase. The total price we agreed upon included "ALL" taxes and fee's. During the paperwork process, I was informed that the actual amount was higher by about $85.00. This was clearly different then what we had agreed. However, At the time I didn't want to make a big deal about this, so I just paid the difference. But, when I was given the "Key" for the car from the saleman Robert, I discovered that there was only one key FOB for the car. I immediately asked why there was only 1 key FOB and was told that they only had the one key. I thought it was odd that I was never informed of this important detail. I left with my car and one key and once I was home I emailed Robert and asked about getting a 2nd key, and wanted them to provide me with a 2nd key at their cost. He stated initially that DCH Chrysler would get a 2nd key FOB made for me at their cost. I awaited details on what was needed from me. Then, a couple days later, I received an email from Robert stating that the cost for the 2nd key would in fact be my responsibility. A cost of $274.53. I feel this is unacceptable. It appeared to me that because I had already purchased the car, there was no urgency on their part to satisfy the customer. They had their transaction and could simply move on. Not only is this bad business, but also lacks honesty and integrity on behalf of the salesmen from this establishment. Customer beware, there are many other establishments to choose from in Temecula, and certainly much better customer service. ***UPDATE*** I spoke with Charlie after the manager responded. I want to thank him for offereing to add a 2nd FOB key at their cost. So I have scheduled this and I'm awaiting the completion of the key. I honestly appreciate DCH Chrysler Dodge stepping up and making this right. Which was in part a miscommunication. The $85 issue was not addressed but, overall I am happy with this transaction. Thank you.

    Formal Complaint -- Jeep Service Department (DCH TEMECULA)…read more To Whom It May Concern, I am writing to formally complain about the extremely poor service I received from the Jeep service department at DCH TEMECULA. I wish there were a zero-star option. I believed returning to the dealership--especially since I purchased my vehicle there--would be the best choice. Instead, I was treated as though my business did not matter. Details of the Issue 1) Lack of communication after drop-off After I dropped my vehicle off, there was absolutely no communication. I had to call multiple times, and I repeatedly reached voicemail. No one returned my calls, so I was forced to keep calling until I finally reached someone. 2) Unhelpful and unprofessional customer service My service representative (I will not name names) seemed uneducated and blamed me for the issue. The service manager demonstrated zero customer service skills, and because my vehicle is not under warranty, he made it clear he could not care less about helping me. 3) $245 charge with no timely resolution I was charged $245 to be told what I already brought my vehicle in for--only to then be told the issue could not be fixed for at least 45-60 days because parts were unavailable. This was presented as "blamed the world," which I found highly unprofessional. 4) Ongoing concern about vehicle safety I was left without meaningful help or guidance and was essentially left to figure out what to do next. I am still unsure whether my Jeep is safe to drive. I also do not know whether this is a broader or national issue, as no one provided clear answers or support. Requested Action & Next Steps Given the lack of communication, the unhelpful service response, and the 45-60 day delay due to unavailable parts--after charging me $245--I am escalating this matter. My next letter will be to Jeep corporate, the Better Business Bureau, and my legal counsel. I will never return to, or recommend, DCH TEMECULA again.

    DCH Honda of Temecula - car_dealers - Updated August 2026

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