My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

Absolutely useless…read more Website says they treat wounds that require stitches. Brought our kid there for a split lip. They would not treat him and said we had to go to the hospital. Maybe update the website and include a disclaimer that actual injuries need actual doctors, which we've learned must not be employed by PMP.

Called ahead at 9:40 pm to see if they could see my kid with an ear infection. They said no problem…read morethey close at 10:30 pm. Got there at 9:45 pm and they told us they weren't seeing anyone else. This is the second time in a month this happened! Very unethical to say that you have a spot and then to turn a sick kid away an hour before you close after saying it's OK to come in. One may question how safe they are in a true emergency for your child if they can't even keep appointments during their open office hours.

I'm so happy I found this doctor. Dr. Zenack is truly one of a kind. After being told by my son's…read morepediatrician that he can no longer be a patient there because I was spacing out his vaccines, Dr. Zenack was recommended to me by another mom. She truly cares about the well being of your child. She listens and takes the time to really go over a vaccine plan for my child. I truly believe the vaccine schedule is not a "one size fits all". Every kid is different and every parent should have a say in what is being given to their child at doctor visits. The office is clean and the staff is very nice. I highly recommend Top Notch Pediatric's. They are the best!!!

Office was not structured, reviews are on on point about the rotation of staff, the lack of…read morecleanliness, not being able to speak with staff.

Switched my kids over and do not regret it. Making appointments is easy and quick, results in 24…read morehours for labs and there's always someone available to talk with. Love this place!

A private healthcare facility that won't even pickup their phones. And when you try to use their…read moreapp it won't find you as a member. For a yearly subscription not including copays I expect someone to pickup the phone. They also lied first time I went saying that they found my health insurance only to receive a full bill saying processed without even though they reassured me they found me in the system. They also push their providers for different services on you no matter how much you say you don't want/need to see said specialist. They'll call you endlessly. They just want your copay. Save your money just use a public healthcare provider. They started to answer via chat while I was still on hold. Telephones never picked up. When asked they said "staff was busy" when I asked why chat was being answered they replied because they have designated people to answer chat. Make that make sense.

Dr. Mo, Dr. Reed and the rest of the team are excellent! I've been taking my children since 2017…read moreand could not be happier. The front desk staff are professionals, the medical assistants are also very helpful. When calling for completion of forms they are attentive and make you feel at ease. I rely on this office to provide great care to both of my kids regardless if I have to pay out of pocket. Thank you everyone for your commitment and service!

My son has been seeing Dr. Mo even before he was born for years ago. My wife and I met Doc at a…read moreparenting prep class at the Hackensack Hospital Woman and Children wing in 2013. He was very friendly, understanding, and taught us how to swaddle and break down some parenting myths. We decided to use Dr Mo as our pediatrician as he was close to our home in Lyndhurst. We could relate to his stories of his own children and he was open to all questions about our precious little boy. His positive attitude and crazy socks always would brighten our(child's) day in times of sickness and checkup shots. The office had been crowded at times but the staff could always accommodate our appointment requests and had Saturday visits as well. We have since moved 45 minutes away to Morris County but we feel Dr Mo's care is worth the trip and his care and association with Hackensack hospital gives our child everything he needs. Keep up the good work.

Wyckoff pediatrics has treated my family and I with nothing but kindness and are truly dedicated to…read moretheir patients. Every visit is thorough and conducted in a timely manner. I don't think I have ever sat down and waited to be taken to an exam room with my son. With how busy life can be and how rushed things are at times, this is a game changer! The front desk staff are always friendly and helpful. Whenever I message the portal, I get a response in less than 24 hours. It's nice to feel confident about a team of people who give my son the best care. Dr. Farber and Dr. Buli are so patient, kind and caring! They always answer whatever questions my husband and I may have and spend ample time making sure we understand everything. I truly appreciate them and am so grateful to have such compassionate and knowledgeable doctors caring for my son! Thanks Wyckoff peds!

Been with this practice for 12 years with 3 kids. Always top notch care. Everyone from the front…read moredesk to nurses and doctors is helpful and compassionate

PROS: amazing facility that's friendly, clean, and good prices. They take you right away and can…read morealso write prescriptions. Parking lot is plentiful and located behind the facility CONS: their voicemail says they only do walk ins and not appointments OVERALL: as long as you don't mind not making an appointment this is a great place to go to

I am so grateful for Nurse Stefanie Sciacca who, in spite of mild symptoms, took the extra…read moreprecaution by having my blood work done there by revealing my elevated Troponin level. This resulted in my being admitted to Englewood hospital where I received the necessary emergency care. Thank you Nurse Sciacca. Philip Noberini

Was recommended by my sister in law and love this place from the moment I called to schedule first…read moreappointment. The staff is great and doctor is always available to answer my questions and/or discuss my concerns.

Very happy with my sons visit today . The staff was very…read morefriendly and the doctor was very helpful and sweet gave my son what He needed for his ear infection! Very happy As well that she takes Horizon NJ health!