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    Tenafly Pediatrics

    3.5 (4 reviews)
    Closed 8:30 am - 5:30 pm

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    Chestnut Ridge Pediatrics

    Chestnut Ridge Pediatrics

    3.1(31 reviews)
    2.2 mi

    My biggest regret of parenthood is taking my children to Mandel. Similar to the other negative…read morereviews, they missed a life altering diagnosis for my child. Mandel's arrogant dismissal of my concerns were brushed off since his birth. He now has severe hearing loss, wears hearing aids, and is attending a school program for the deaf. I don't blame him for my son's condition, but for his arrogant dismissal and lack of care which potentially couldn't worsened my son's hearing. He mansplains during every appointment, making it uncomfortable to engage in conversation about my child's health. - [ ] For my first child, missed a diagnosis of soy and cows milk protein allergy, dismissed his acid reflux and Mandel refused to administer medicine to help reflux, and his hearing loss. - [ ] My son failed 2 hearing tests at his 3 year checkup. Mandel recommended us a specialist (not even a pediatric audiologist/ENT) Waited hours for them to complete test where they claimed he passed. "I'm sure he's fine" was the response. - [ ] A year later, brought my son to his 4 year old apt. After waiting over an hour, Mandel comes in nasty, rude, not even saying hi or acknowledging how late he was. Berates me off the bat for not knowing my son would have a vaccine that day, scolded me for my son's weight which was perfectly fine for his height/ BMI, and went on to suggest he was picking up bad eating habits from me (as I was 8 months pregnant). All he ever said about my son's speech was "I can't understand him"...never provided clarity or suggestions on our next steps. I walked out hiding tears. Never suggested it could be hearing related especially since he had a history of failed tests. Any question I had was met with condescending responses and complete arrogance. This was a pattern during every visit with him. - [ ] Immediately took my son for speech therapy where his therapist suggested a hearing test through them. Lo and behold he has severe hearing loss. Did I mention he passed his 4 year old hearing screening with Mandel? How is that possible? Then just weeks later he's failing every test with specialists and we began navigating his lifelong journey with hearing loss. Not once were we consulted or advised on anything from Chestnut Ridge. - [ ] My son had what we assumed to be either a spider bite or staph infection from a bouncy house. While seeking treatment, he questioned if we have a dirty house and that's where he picked it up...how insulting and out of pocket. What's with this guy? - [ ] My second son - his heart murmur went undetected for months, constantly dismissed me when he ran a 103-104 fever for days, and became dehydrated. Had a random office woman give him his vaccines who subsequently didn't log them then tried to administer the covid vaccine again at his next apt. That's concerning. My star is for Demi and the nurses. Demi is absolutely amazing - just wonderful at what she does and so kind and compassionate. Myself and my boys adored her. She went above and beyond to help always. Whenever we could get an appointment with her was the only time I felt listened to and received treatment. I wish i knew of Demi prior to the poor experiences with Mandel. Being disgusted with Mandel and his bedside manner, we transferred over to Tenafly pediatrics. I should've transferred years ago. They have been outstanding, kind, and so amazing with my boys. They truly care for their patients and you see it through their treatment and actions. Do better for your patients and treat them with respect. Listen to them with care and try to get to the bottom of issues instead of blowing them off. Parents are looking for guidance on their children's health but you present like that's an inconvenience for you. Don't operate under "because I said so" explanations.

    DO NOT TRUST CHESTNUT RIDGE PEDIATRICS. Dr. Michelle Mayer egregiously dismissed our concerns;…read moreirreparably and permanently disabling our child's life FOREVER. Mind you even after being alerted of her failings and what she did permanently to our daughter's health, she never even once followed up to check in with us. If this review can benefit one family from our hellish nightmare, it's not in vain. We will regret choosing Dr. Mayer for the rest of our lives and what she has done to our daughter. We don't blame Dr. Mayer for a preexisting condition but blame Dr. Mayer for the callous, continuous dismissal of our concerns for over three years (which would have changed our child's future if treated sooner) and her failure to diagnose. We will live with the daily guilt had we only chosen a more competent Dr. our child's life would be different. We entrusted Dr. Mayer and we will be forever wishing we had made another choice. If this helps just one other family by posting this review ... This mill prioritizes profitability over patient care, not thorough examinations and not your child's well-being. Please learn from our child's nightmare. Don't risk your child's health.

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    Helping Kids Pediatrics

    Helping Kids Pediatrics

    5.0(6 reviews)
    7.6 mi

    I initially found Drs. Stanley and Elizabeth Jacobs based on a recommendation from close friend of…read moremine in the medical field. I figured if she could trust Helping Kids Pediatrics with her kids, then I do not need to look any further. Now, 8 years later AND a county away, Drs. Jacobs continues to care for all four of our children. I can honestly say that they treat our kids like their own. Both doctors are like walking encyclopedias; with knowledge not only in their pediatric specialty, but also in various other specialties. Their expertise help new and veteran parents make informed decisions about their children's care. Dr. Elizabeth is also a Lactation Consultant, so for brand new mother's, this is such a blessing in one easy location! They are very responsive to any questions that I may have AND with any documentation needed (especially for school-aged kids). They are thorough during the examinations/visits and genuinely listen and care about parental concerns. The patient portal is also helpful and easy to use. In a nutshell, if you are a new parent, new to the area, or in the market for a fresh set of eyes, I would highly recommend Drs. Stanley and Elizabeth Jacobs at Helping Kids Pediatrics. You will not be disappointed.

    My wife and I found this husband and wife team of pediatricians on health grades. They had great…read morereviews and they were on our insurance plan. We scheduled a visit prior to our son being born. The 2 of them spent over and hour with us answering dozens of questions and never once pushed for our commitment. After the meeting my wife and I were very confident in their abilities as physicians. They are parents themselves and this was evident right away. There was no doubt we were choosing them as our sons physicians. It has been 9 months and at least a dozen visits now and I am happy to report that our expectations have not only been met but exceeded. I would not hesitate to recommend this team to anyone I know.

    Tenafly Pediatrics - pediatricians - Updated July 2026

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