Frank was our driver for the Jack Daniel's tour. He was very entertaining and made the drive go by very quickly.

A/C on bus didn't work properly! I recently booked a Tennessee Whiskey Tours trip to Lynchburg for a Jack Daniel's Distillery experience. The tour itself was excellent, and our group genuinely enjoyed the time in Lynchburg. The return trip, however, was a significant problem. Even though the company stated that the air conditioning was functioning, the interior temperature of the bus rose to about 95 degrees during the 90‑minute ride back. This was not a brief inconvenience. It was sustained heat that affected multiple passengers, including elderly guests who were visibly struggling. One passenger's phone even overheated and stopped charging, which only happens when the surrounding temperature is extremely high. There were no cooling issues on the morning ride, so the dramatic difference on the return trip strongly suggests that the A/C system was not performing at a level appropriate for passenger comfort or safety, regardless of whether a mechanical fault was later identified. Motorcoach A/C systems are designed to maintain safe interior temperatures even in very hot weather, and that did not occur here. I contacted the company afterward. They acknowledged the discomfort but declined to offer any partial refund, explaining that the bus and its air conditioning were operating properly and that the tour was provided as scheduled. Given the premium price of the tour, and the expectation that transportation will be safe and reasonably climate‑controlled, the response was disappointing. The experience in Lynchburg was great, but the return trip was not acceptable, and the company's unwillingness to offer any accommodation does not reflect the level of customer care I would expect. read more

A good whiskey tour provides a blend of education, tasting, and experience. We went on one of the popular Nashville Whiskey Distilleries and Tours Nashville and the surrounding area are home to a vibrant whiskey scene, with options to suit every taste, we went with what is considered the father of whiskey. We went to Uncle Nearest Distillery. It honors the legacy of Nathan "Nearest" Green, the formerly enslaved man who taught Jack Daniel how to make whiskey. It's located in Shelbyville, TN (also about a 1-hour drive from Nashville). They offer tours that tell Nearest Green's story and provide insights into the distillery's whiskey-making process. The Tennessee Whiskey Tour provided excellent transportation to and from the event. Melvin was our driver, he was fun, vibrant and full of informational. The van was comfortable and suitable for our group. There were 7 of us, so we had plenty of space to relax on the drive. Upon return to Nashville, Melvin drove us through Broadway and pointed out the hot spots on the strip. He offered and dropped everyone off at their desired location. Great trip with a great guy. read more

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The tour exceeded our expectations. Everything ran on time and the bus driver Frank was helpful and gave clear directions. The property is large and managed rhe hundreds of folks on site well. Lynchburg is clearly a company town built around Jack Daniel's. Our tour guide Jacob did an excellent job...great info, good people skills, actually seems to enjoy his job. read more

From our interactions with Frank the tour driver to Lea our tour guide at the distillery, we came back feeling like we had a great time and well worth the money. Jack Daniels distillery is quite the amazing place. Lea was great to listen to, and really gave a comprehensive tour. I would definitely recommend this tour. read more

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Tom, our driver, was very knowledgeable and professional. Trip was smooth, and while the ride was comfortable, the air conditioning couldn't keep up with the heat (so 4 stars) Jack Daniels tour was exceptional and the guide was terrific. Took Tom's recommendation for lunch and got some really good BBQ at a good price. read more

Tennessee whiskey tours - Tasting room - Tours Near Me

Great driver, plenty of time to visit the Jack Daniel's Distillery. Pick up point was easy to find.

Our driver was funny, kept everyone entertained while waiting for others to board. The tour itself was amazing & I wasn't bored at all. We had the 12:45 tour time, so there really wasn't a lot of time for shopping and eating before the tour. Had to choose one or the other. Which is why i gave it 4 stars. The other downfall was not being able to buy our picture, that was taken before the tour started, girl at the counter couldn't find it but it also didn't really seem like she was looking. A retake was offered but we didn't have time to wait bc our bus was leaving soon and we didn't want to get left behind lol. read more

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Went to jack daniels to do a tasting tour today had the best time . Justin our guide was amazing and very knowledgeable. He made the tour . read more

Booked this tour through Marriott. It leaves by the Omni. Frank was the driver Chip was the story teller before leaving. You need to be on time. It takes 1 1/2 hours to get to Lynchburg. The ride can be a little rough on a bus. Frank was safe and super friendly. You can drink and eat on the bus. They do not tell you to wear comfortable shoes but you had better. You walk outside a lot. You will need an umbrella if it rains. Stay with your group during the tour. You will not have a lot of free time in town after the Distillery Tour. You may be able to hit one or two shops. Overall it was fun. read more

Tom was our driver for the Jack Daniels tour and he was fun and so knowledgeable of the area. He provided us a history of Jack Daniels and Uncle Nearest as well as a new distillery opening in Shelbyville. I would highly recommend using Tennessee Whiskey Tours. read more

We booked this tour from Trip Advisor and it was okay. For $99, it included a charter bus back and forth to Lynchburg (about an hour and a half each way) and tickets for the whiskey tasting tour. The bus was a little late but was nice, air-conditioned, and had outlets and USB ports. I napped the whole ride! I wish they had told us in advance that the distillery only allowed VERY small purses inside, but they had free lockers. The bus driver also let me keep my suitcase in the storage on the bus, and someone stayed with the bus the whole time. Our driver and tour guide were friendly and funny. However, the tour seemed really disorganized. When we were almost to the distillery, the tour guide announced that we had different time slot options for our tour, and asked passengers to raise their hands for the time they wanted. He assigned the 2 large groups of 10 people to the tour they wanted first. We would have much rather done the first tour, then had the rest of the time open to hang out in Lynchburg Square and eat before the bus ride back, but the way he assigned groups was messy and confusing. Then he forgot which groups he assigned people to, and when we got to the ticket line, told us there weren't any slots in the last group (our second choice) left and we might be split up. I was about to raise hell..... we signed up for this to spend time together... but somehow, they got us into the same group. We paid just as much money for our tickets as the large groups did, and we should have an equal opportunity to choose our tour times without being split up. The tour company should really have guests choose their desired tour slots when they first purchased their tickets. The tour guide also recommended a bad restaurant to us... he talked about it during the whole bus ride... it was obvious they were his friends or give kickbacks for referring entire busloads of people. read more

Bad customer service over the phone. Called them to get availability for a tour out to the Jack Daniels Distillery for a bachelor party. Mentioned we had a group of 10-11 people and they each would be calling in to make payment, they said they prefer one payment in full, but didn't take it as a only option. I relayed the information to the group and one of the members in the bachelor party called to book a ticket for himself and the respond from the company wasn't great as they seem bothered by taking individual payments, that in reality it would be 2 to 3 people per transaction. Plus even it it was 10 or 11 individual transactions I dont get why it would be an issue. Anyways that service was unacceptable from my point of view being in the Customer Service field for many years. Booked our tour with another company that was a bit more money, that provided us a private link for payment, a private bus, and a tour guide. read more

Frank the driver and Chip the tour starter were funny and very accommodating. The trip is an hour and a half from Nashville. It's nice knowing you can drink and not have to worry about it. Great work! read more

We went on vacation to Nashville with a group of friends and booked the Tennessee Whiskey tour which takes you to Lynchburg to the Jack Daniels distillery the weather was not the greatest but we started out for Lynchburg with out driver Frank who was informative and funny then our tour guide at the distillery was Kim and she was the best so knowledgeable and absolutely hysterical definitely one of the best things we did read more

Our bus driver, John, was fantastic. He was very knowledgeable, funny, engaging and well organized. I appreciated all the history he shared on the way down and back. Please know that because of the time it takes on the road there and back, along with the length of the distillery tour you'll have very limited time to explore the tiny/quaint town of Lynchburg. Just enough time to eat or shop. read more

Take a hard pass on this one. The distillery tour was great. The contracted bus driver, not so much. It's offensive to state Jack and Nearest had such a good relationship Jack never had to beat him. This is a very white- washed version of slavery. Jack Daniels owned slaves, period. No need to then paint him as a "good master". read more

I highly recommend entrusting Tennessee Whiskey Tours to transport you safely to and from the Jack Daniel's Distillery. Our driver Frank was knowledgeable, funny and punctual. We had a great day thanks to him! read more

We showed up at 9:01am for a bus tour to JD. The bus left already. Early according to people standing around. Called to see what we could do and they were very rude. They had already gotten our money so they had no reason to try and help us out. read more

Amazing way to get to jack daniel tour! Tom our driver was not only entertaining through the trip but also extremely knowledgeable about the jack daniel distillery. Great service 10/10 recommend! read more

I would highly recommend this tour! Our Bus Diver Tom made the ride from Nashville to Lynchburg so much fun! He was very knowledgeable about the Jack Daniel's Tour and places to visit in Lynchburg! He went above and beyond! The Tour was Wonderful and the food at the Barrel House was amazing! Thanks for such a Great Day for me and my friends!! read more

One of the employees here has a seriously bad attitude that would get him fired at any other respectable place. It tainted an otherwise good experience. You can see some examples of that same attitude in his responses to other reviews on Google Maps. Before I booked, I called to ask about how the tour tickets worked (I had previously booked a tour through Jack Daniels and wondered if I needed to cancel or if they could knock down the price). No question was answered without a snide comment, and I eventually decided it was going nowhere, hung up and figured it out myself. The day of the tour, I recognized this same employee. The email directions for the pickup point could have been more clear, so I called to clarify. He basically told me I was incompetent and needed to follow the instructions they gave us. Then, on the bus, he told the entire group NOT to call him if they got lost in Lynchburg and went on to imply that they were idiots if they did. It doesn't matter if you think customer questions are annoying - you can't treat people like that. Grow up and have some patience or it will catch up to you in customer reviews. read more

If I could give this business ZERO stars, I would. I contacted Chip in October of 2020 to book a private whiskey tour for my husband's 40th birthday trip to Nashville. In the initial stages of planning we had a group of 20. Knowing that travel wasn't happening until February of 2021 and expecting cancellations from people choosing to not join us, Chip assured me the final number was flexible. Apparently I should have asked what his definition of flexible was. Chip was timely in his responses right up until I booked and paid 50% of the total...then it was a nose dive into possibly the worst customer service I've ever had. I emailed Chip a full 2.5 weeks before our date to request final amount due and also to notify him of our final count. No response. One week prior to departure I called. No response. Texted. No response. Submitted a online inquest stating the above and that I'd like some information regarding our upcoming reservation. Finally received an abrupt and extremely rude email response basically chastising me for my repeated attempts at contact. I told Chip that our number had reduced to 12 people and again asked what the final payment would be. He then told me that our final count was too far from our initial count and that he needed to maximize the bookings, but he would somehow make it work. But still didn't tell me what the final payment would be. The worst part came a couple days later when the winter storm Viola caused our flights to be cancelled and we could not rebook without arriving in Nashville several days past our original date. I had booked hotels, dinners, a cake and balloon delivery that were all so kind and understanding when I informed them our trip had been cancelled. All except Chip. Over the next day or so, I received several unprofessional emails from Chip informing me that no money would be refunded and again chastising me for not rebooking flights. Bottom line is Chip is extremely difficult to work with and to get any solid information or response in a timely manner. When we are able to make the trip to Nashville I most certainly will not be using this company. read more

I waited to leave a review in hopes Chip would reply to our email, but after 2 months of "I'm working on a thoughtful reply," he never did. I'll try to keep this short but a lot went wrong. We booked this tour to avoid drinking and driving, but with how little whiskey we received we could've driven just fine. There was nothing special about this tour, no private tours (we were combined with other people), no special info from our driver, plus our last tasting was at a FREE TASTING ROOM for moonshine, no less! After doing the math of how much each tasting would've been, lunch (which we had to buy ourselves), and gas. It would've been so much cheaper, and safer, to book each tasting and travel on our own. We basically paid for a useless shuttle service. I tried reaching out to Chip, the owner, the next day. I outlined everything that went wrong. I received an acknowledgment of acceptance. In late October I followed up letting him know I was disheartened I hadn't heard back, and received another "I still intend to give you a thoughtful reply..."Don't make the same mistake I did; what a waste of $200+. read more

Do not use this company! Cancelled the tour last minute and were less than courteous over the phone. "Good luck finding a ride home" was their exact comment and apparent business plan. read more

This place has all the best tours to distilleries in the Nashville area. I took the Nashville to the Jack Daniels Distillery tour and had the time of my life. Jack Daniels is probably one of my favorite drinks and it was a pleasure to see how the operation works. read more

We took a Tennessee whiskey tour today and had a great time. Our tour guide, Hunter was knowledgeable and entertaining. We went to three distilleries and Lerner a lot not to mention tasting some great whiskey sand an amazing gin at H Clark read more

Booked the tour several days in advance and waited at meeting point along with several other customers. They cancelled on us last minute and left us without a ride, although we prepaid for JackDaniels tour in Lynchburg. read more

Could not have had a better time. While booking the reservation Chip went above and beyond to accommodate the big party we had. During the tour we could not have asked for anything more. If you enjoy whiskey or are just looking for a cool activity to do while visiting Nashville, I highly recommend this. read more

Caution!!! These guys are unreliable. Cancelled on us last minute and were unapologetic with their follow up. It's fitting that Jack is located in a dry county. If you go with Tennessee whiskey tours that's exactly what you will be HIGH & DRY! read more

Safety concern! We were excited to take the Jack and Back tour (Memorial Weekend 2019)! Our driver was really friendly and loved the country music he played. However, once we were situated on the bus, I noticed that the emergency window, which I sat next to, had a missing lever. That made me weary and I started to look around. The bus seats 20+ passengers and the driver never went over emergency exits, which made me wonder if other knobs for the exits were working. I brought my "Sea Bands" for motion sickness thank goodness! The bus had poor suspension and felt like it would crack in half. I would have been so sick if I didn't have this on. The air conditioning didn't work well at all and made the return trip miserable!!! It was so hot and everyone was sweating! Couldn't wait to get off the bus. The tour of Jack Daniels was awesome and the barbecue at the Barrel House was out of sight! Best I've ever had and still crave it!! I would recommend taking a different tour or renting a driver. read more

I found this tour before heading out on vacation. DO IT. They pick you up downtown Nashville, drive you to Lynchburg (bring your own booze for the drive), while in Lynchburg you can tour the JD distillery, eat lunch, shop, etc. after all that they drive you back. The entire was we got cool fun facts from Chip our driver and he was seriously the nicest human I encountered in Nashville. He also owns Craft Brewed off Franklin Pike. CHECK IT OUT. read more

Excellent tour form downtown Nashville to Jack Daniels. Definitely do this instead of driving yourself for 1 1/2 hours each way.. Makes for a much more relaxing trip, plus the tour guide had interesting stories and suggestions for lunch. read more