John from Reliant Medical Equipment for the provided excellent service when delivering and setting…read moreup the medical equipment for my husband's stay at our home. From the moment he arrived, John demonstrated great communication skills and was very personable. He was genuinely kind, professional, and extremely knowledgeable about his job. He took the time to explain everything clearly, answered my questions, and made sure I felt comfortable with the equipment before he left. His helpfulness and positive attitude made what could have been a stressful situation much easier for our family. John was truly a pleasure to have in our home. It's clear he cares about the people he helps, and that kind of compassion makes a real difference. Thank you, John, for being so kind and gracious. We sincerely appreciate your support and wish you all the best.

I've now had the pleasure of working with John at Reliant Medical Supply twice, and both…read moreexperiences have been outstanding. John is incredibly knowledgeable, patient, and thorough. He takes the time to explain everything clearly and makes sure you truly understand the equipment and options available. In situations where medical supplies can feel overwhelming, John brings a calm, professional approach that immediately puts you at ease. He never rushes the process and genuinely cares about making sure you have exactly what you need. Great customer service like this is rare, and it makes a huge difference. I'm very grateful for the time and attention he gives each interaction. Highly recommend asking for John if you visit Reliant Medical Supply!

Good service, very accommodating. Great mobility device. It will be a good help getting around the…read morehuge VA hospital. Thank you.

Universal mobility responded quickly to my request for service. The technician was very…read moreprofessional as well. Thank you

Horrible service. No one answers. Tried several options. No response. After several messages no one…read moreis calling back. Why is this company still in business and why is my insurance contracting them. Terrible... Update - Once you get to the Vegas office the service took a turn for the better. The receptionist Jocelyn was very welcoming and friendly. The technician was thorough and friendly as well. I think the main issue is the either the corporate office in Reno and their phone tree which takes you straight to voicemail. Guys improve your phone service and you will be ok.

Joining in the rest of the group here to say TURN OFF YOUR AUTOPAY NOW!!!! I have been using a…read moreCPAP machine for over a year now, and each month, I'd get a call from 'AdaptHealth' asking me if I needed any supplies, and whenever they would send them, thanks to the Insurance I had (UMR), it was always covered with little to no copay on my part. Now all of a sudden, I am receiving notices of payments due of anywhere between $40-$160?! Total BS. This place is exactly what others are saying, and now that I have read others reviews, it doesn't surprise me in the least that they are being sued. Turn off the AutoPay everyone and buy your own supplies elsewhere that won't cost you hundreds of dollars. Seriously, my most recent (and by recent, I am referring to January, 2026), I had ordered three new face masks, the little rubber things that go over your face with the plastic hole to attach the hose to...for all three of these, the total cost came to 105 dollars; $35 PER MASK. ABSOLUTELY RIDICULOUS! I can find the same mask available elsewhere for under $20. "Oh, but you won't be getting the same healthy, "medically approved" quality mask if you do that and don't let us replace it for you..." they say at AdaptHealth....FORGET IT, we're onto you and aren't going to be fooled anymore! Collections? You threaten us with Collections? I'd love to see you actually do that...it won't happen. Again, stick to your suspicions and to your gut feelings everyone and DO NOT USE THIS COMPANY ANYMORE! Do your homework and look around and save your money and don't let them "offer to replace any supplies" for you ever again.

Amazing service. All my questions answered. Extremely nice staff. I would definitely recommendread more

Great service and helped me find all the items I needed! Check out the CPAP store in Vegas.read more

I called the store because I had questions about the website, and a nice man (who I believe is the…read morebusiness owner) helped me to reserve a wheelchair online. The business called me when they delivered the wheelchair to my hotel which I appreciated. They then told me that they lent me a lighter weight wheelchair. This is a very convenient service for people with mobility issues. Highly recommended.

Staying in kas vegas my husband and I have problems getting around because of our legs my husband…read morefound this place under the yelp reviews and since the other place we rented from wasnt giving us a good service I called here. And boy what a amazing service from the person named Sasha who took my reservations to the person who dropped off the scooters to me name Josh. So friendly both of them knew everything about the scooters I rented. The prices are reasonable for me I thought. If you looking for renting a scooter to get around in vegas give them a call. I'll surely will rent from them again. Thank you Sasha and Josh.

Desert medical equipment is an excellent company! They have fantastic service! Fantastic…read moreselection of products! Fantastic value! Very amicable and helping you out and delivering the products! They are all about value care and really taking care of the person. Truly exceptional company. If you're looking for anything medical, I would highly recommend medical equipment.

Great experience from the reservation process to the end! I will definitely use this company in the…read morefuture!!!