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    Terra Vista Dentistry

    5.0 (1 review)

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    14 years ago

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    My Kid's Dentist

    My Kid's Dentist

    3.8
    (56 reviews)
    0.7 mi

    Please tell me what experience one had at this office, I would greatly appreciate it. I came in at…read more12:14pm today (10.4.25) I was late. My appointment for both my children was at noon. There is a grace period of 15 mins and the operations manager Toni C stated Dr Nam is running behind on schedule and could NOT see my kids. So, I reiterated your going to reschedule my children even though we made it within the grace period because the Dr does not want to run even more backed up on schedule. She was very rude, rolling her eyes. She had poor etiquette and poor customer service. There is a better way speaking to a patient. Not sure if there are cameras. Being loud and rude around other patients was uncalled for. Ms Toni should have talk to my family and I in a respectful manner and possibly pulled us to a room to speak to us. Yes, I was definitely bothered due to being pushed away and being within grace period. Only reason I was pushed away is for the Dr to get caught up with the schedule. Has anyone experienced Toni's attitude as well. I did not feel welcome upon entering the office. Can anyone relate? I asked for her manager's information along with corporate and she denied information and stated she would reply my request for a return call only. One was here several years ago and stop coming here due to change is staffing with a big turn around. Now, I am beginning to wonder why I returned. Care quality and office experience is definitely terrible here.

    This has been a long time coming. Was referred here by my son's dentist because this office is…read moregeared more towards children. His normal dentist found 1 cavity they needed to be filled. We arrived to his appointment and the dentist tells us that my 8 year old needs a filling in every molar and multiple baby root canals. I was horrified, they quoted me almost $3,000. I decided to get a second opinion which is not easy when you need to change the office through insurance first. We finally got another appointment at a different office who found 1 cavity in between 2 teeth and had it filled. I cannot believe how this office can take advantage of parents and be willing to put children through this kind of extensive work.

    Photos
    My Kids' Dentist - Front Desk
    My Kids' Dentist - Front Desk
    My Kids' Dentist - Patient Room 1
    My Kids' Dentist - Patient Room 1
    My Kids' Dentist - Patient Room 3

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    My Kids' Dentist - Patient Room 3
    Children's Dentistry of Inland Empire

    Children's Dentistry of Inland Empire

    3.8
    (114 reviews)
    0.1 mi

    Dr Cheng and Nurse Jocelyn are professional, friendly . I have two daughters ,both of them like…read morehere a lot , especially my 2 years old . They also have game room for kids to play while we are waiting . The whole clinic is very clean . I would strongly recommend this dentist .

    I had a horrible experience with my 3-year-old daughter at this office. She needed a crown, and we…read morechose a white crown because we wanted something that would look natural. On the day of treatment, during the procedure, the staff realized they were missing a filling material, which caused a long delay while they searched for a replacement. This was extremely unprofessional, as all necessary supplies should have been ready beforehand. Because of the delay, my daughter became overwhelmed and distressed and began crying. I immediately expressed concern that the crown looked smaller than the neighboring teeth, but Dr. Chen tried to convince me it was fine. Since my daughter was already upset, I decided to wait and see. Once we got home, it was clear the crown was significantly smaller and did not look natural at all. Considering I paid over $700, the result was very disappointing and not cosmetically pleasing. Just a few hours later, the crown fell off completely. When we returned to the office, Dr. Chen became defensive and had an attitude. I requested that the crown be replaced. During the process, he was rough with my daughter, causing her pain while cementing the new crown. It was an extremely unpleasant and upsetting experience to witness as a parent. I do not recommend this office. The lack of professionalism, poor communication, and rough handling of a young child are unacceptable.

    Photos
    A fun environment for the kids with great games like PAC Man
    A fun environment for the kids with great games like PAC Man
    Tooth pulled and still happy
    Tooth pulled and still happy
    Children's Dentistry of Inland Empire

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    Children's Dental FunZone - Ontario

    Children's Dental FunZone - Ontario

    3.8
    (358 reviews)
    2.6 mi

    Dr.Gomez and Jacob were absolutely amazing! My daughter is absolutely terrified of the dentist and…read moreneeded a decent amount of work done . She had her first treatment with Dr.Ali and I don't remember his assistants name but that was absolutely horrible. My daughter is not easy to work with once her emotions are high and gets worked up so I understand if they become frustrated but being rude and frustrated towards the little patients are not okay . It does not help them(DA&Dr) nor does it help the patient . Her second appointment for treatment was with Dr.Gomez and Jacob and they made it absolutely possible and knew just how to get through to her . Jacob thoroughly explained everything to my daughter prior to any treatment he had a great tone of voice the whole time . Dr.Gomez was just as phenomenal her patience and thorough explanation was just what my daughter needed . Treatment went smoothly and my daughter absolutely loved them . We will only be seeing them for any future appointments.

    Wrote a review earlier saying how over 3 years my daughter was given certificates saying she had no…read morecavities to one day her having cavities so bad she needed crowns . Never missed my appointments and took my child to her check ups. The care here is not there at all and obviously over looked as the doctor said I couldn't see them before yet giving my daughter no cavity awards . Write a review and was told to contact this email did so and still nothing back . Called and nothing back . Definitely would avoid this place for your kids sake and go somewhere they will actually care and take the time to give accurate information in treatment plans

    Photos
    Children's Dental FunZone Logo
    Children's Dental FunZone Logo
    Children's Dental FunZone - Ontario
    Fun at the Dentist!

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    Fun at the Dentist!
    Golden Smiles Dental

    Golden Smiles Dental

    4.0
    (312 reviews)
    1.9 mi

    I can't recommend this place enough. After years of neglecting my dental care, I finally decided it…read morewas time to take care of it. I was someone who absolutely dreaded going to the dentist. At my very first appointment, I was literally shaking in the chair because I didn't know what to expect. From the moment I walked in, the entire team made me feel comfortable. They took the time to explain every step of the process, checked in on me throughout my appointments, and made sure I felt as at ease as possible. I've been coming here regularly ever since, and I genuinely love it. Every staff member is kind, patient, and truly cares about their patients. If you're someone who's afraid of the dentist or has been putting off dental work because of anxiety, I can't recommend this office enough. They provide such gentle, compassionate care that they've completely changed the way I feel about going to the dentist.

    I visited Golden Smiles Dental because I needed a medical clearance prior to an upcoming surgery. I…read moreexplicitly explained my deadline, and they promised it would be taken care of in time. Unfortunately, that was far from the truth. During an extraction, they Broke a neighboring crown. At first , they refused to take responsibility, and after I advocated for myself, the office manager's attitude completely changed toward me. The entire process became extremely stressful. The temporary crowns fell off the very next day, forcing me to go into my surgery without them. The permanent crowns finally came in two weeks later. To make matters worse, the manager, Mirna was consistently indifferent and dismissed towards me throughout this painful ordeal. The only positive part of my experience was Sandra , one of the assistants, who was always kind , professional and respectful. Before finishing my treatment, I saw another dentist dentist for different reason . After examining my crowns, the dentist pointed out that they were not properly reaching the gum line. I lost confidence in the work and decided do not to return, I cannot recommend this place.

    Photos
    Welcome to our office!
    Welcome to our office!
    Dentures over implants
    Dentures over implants
    Golden Smiles Dental

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    Terra Vista Dentistry - pediatric_dentists - Updated August 2026

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