A couple of months have now passed since my 98 year old mother passed and I can write about the…read morelast year and days of her life without falling apart. I know I express the sentiments of my entire family when I say that if you are seeking care for your elderly parent ... consider this firm. My mom (Mim) lived alone and independently in the family home until just the last few months of her life. At 97 she "allowed" us to send in a caregiver in the early morning and the late afternoon. We met with several agencies in the area and she immediately chose Touched by Angels ... primarily because during the interview sessions with Pam Parrot, Mim was the person to whom Pam directed her conversations ... not me ... not my sister or brother. We were blessed in that Mim was still "sharp as a tack" so this made it possible ... but so often, family members and agencies will talk over the elderly and make decisions which they feel are best. This was not the case with Pam. The caregivers who were selected to work with Mim were handpicked by Pam who talked enough with Mim to know her interests and hobbies. They quickly became more than just helpers ... they became dear and trusted friends. On the day Mim took a big downturn and it was discovered that her doctor was out of the country, Pam was there helping me make that tough decision to transfer her to the hospital. Then on what was surely the hardest day of my life when the hospital transferred Mim to a nursing home, who showed up for moral support ... Pam Parrot. It's important to note that the weatherman was calling for extreme weather that morning (sleet, snow possible tornadoes). Each of Mim's caregivers visited her and called constantly to check on her well being. All went above and beyond what was written in their job descriptions. I will never forget this and I wholeheartedly offer my recommendation for this firm and the people who work there. They are the Angels when you need them!

Touched By Angels was a wonderful solution to provide help to my aging parents. They were still…read moreable to stay at home but needed companionship, cleaning services, personal care help and transportation. The agency found a care giver right away and made the process very easy for me as the daughter. When a crisis arose and we needed more services Touched by Angels was there to help. I was always comfortable with them in my parents home.

Excellent home care provided to individuals. Intelligent caring administration of agency. Competent…read morecare givers. Good supervision. I highly recommend this family owned agency.

As an employee with Wisdom, I have appreciated the professionalism and integrity of the company…read more Their dedication to serve our Seniors by providing top notch care is beyond words. Kudos to a great Administrative staff and coworkers!

Your loved one will not get proper care at this place. They talk a good game but don't follow…read morethrough. The patients are given medication to keep them docile so the workers don't have to do anything. Most of the time we saw them sitting on their phones and we had to ask for help.

This place is horrible! I wouldn't recommend to anyone. All of the staff smoke marijuana and drink…read morealco while on the clock. The good employees get treated badly while the RCC and BOM have their favorites. I've witness residents get hit and pushed around with my own two eyes. They have mice frog snakes and roaches.... Very poor communication skills. Don't believe anything they say! It's all a front to get that Money!!! Go where your love ones will get the guarantee tender livin care that they deserve!

When we spoke of moving my mom to assisted living I was worried although I know it was the best…read moremove for her. Once she was at the Addison I was amazed at how caring their staff was and right off the bat made her feel at home and it was always that way until she passed away, they truly love the residents and their jobs and it shows in how they treat people. They were not only caring and present for my mother, they were always checking on me while there asking if I needed anything. Cassie and all of the staff there are the absolute best and I can't thank them all enough for everything they did for my mother and my family.

From the owner: TerraBella Fuquay-Varina is a vibrant and welcoming senior living community offering a range of…read moreAssisted Living and GLOW℠ Memory Care services. Located in Fuquay-Varina, NC, the community emphasizes comfort, support, and a high quality of life for its residents. With chef-prepared meals, beautiful outdoor spaces, and a variety of amenities like concierge services, housekeeping, and salon care, TerraBella ensures that every resident thrives. Additionally, the community offers exclusive programs, including a Military Veterans Program, and focuses on providing care that enhances both physical and emotional well-being.

I highly recommend this facility. The staff is so friendly and professional. It is immaculate,…read morealways smell fresh and clean. My mom became a resident 2 months ago and she is happy. The staff keep the residents very active, they have a calendar of monthly events that include, art projects, games, music, exercises, etc. All are on a great schedule for their meals (B, L, D & snacks). I saw nothing negative in the facility. It's the best senior assistant center, specialized in memory care that I've ever seen. From the Director, Asst. Director, Nurses, Dietician, Housekeeping, Cooks, Front Desk Clerks, and all other staff members, way to go, hats off to you ALL! Best Regards, Georgia

This place is so deceiving. It looks beautiful, but it is completely understaffed. On weekends,…read moreit is a ghost town. We paid for a very high level of care for my mother during her last few months, but it was terrible. I found her on many occassions still in bed after pushing her call button for over 30 minutes for someone to help her. Sometimes she lay there for hours without anyone checking on her. We had to hire supplemental help. Some of the staff were very kind when you could find them. However, the turnover was constant. No one that was a good caregiver lasted over 45 days. They pay a measley $13.50 per hour, even though the cost to the residents is the most expensive in the area. They have so many empty beds. Do not put your loved ones here. It's such a shame. It is a beautiful facility and we expected so much more for this price. We would have care conferences and they would promise the moon and that everything would get better. It never did.

if I could give negative stars I would. This place is horrible. My poor handicapped husband rings…read morehis buzzer for help and it takes at least 2 hours to get a response. They are extremely understaffed and under trained. Unreliable. Slobs and rude to the clients. Once I went there to check on him and his bed was made backwards His fitted sheet then his COMFORTER, then his top sheet on top. Serious you cannot make this up!! I brought my husband home with me for a family party. When he returned on Sunday night - his bedding was in the washing machine. Turns out it was there since Friday AM when I picked him up. They FORGOT to put it in the dryer and make his bed. So his sheets were mildewed and ruined. Thank goodness he had a spare set there So I could make his bed that night myself. He also had 3 soaking wet towels in his shower all weekend so his room smelled of mold. More than one occasion my husband has had to go the the office to tell them a client had an urgent need and no one was responding to their buzzer. Food is great there - well most of the time. They charged nearly $10 for a bottle of Mylanta when my husband got food poisoning from a weekend meal he ate there. (undercooked fish!! ) Pathetic The manager on duty Jeff is awesome. but his chihuahua boss is a lunatic. The turnover is atrocious. All about telling you I've thing and lying through her teeth. I would not trust these people with my pet goldfish.

The waitresses all worked well together were very friendly and nice. The food was very good and the…read moreprices were amazing for what you got. They're special breakfast $3.99 you get eggs, sausage or bacon hashbrowns. You also could get pancakes with sausage or bacon and eggs. You just can't beat the price of breakfast

From the owner: There's a reason TerraBella Asheboro was named a Best Assisted Living Community by the U.S. News &…read moreWorld Report for 2022-2023. Both our Senior Assisted Living and GLOW℠ Memory Care program residents see the difference our high level quality of care makes the moment they walk through our doors. We offer round-the-clock support that enables seniors to stay active while enjoying the benefits of a maintenance-free lifestyle. With superior amenities, recreation, social events, and senior-specific activities, there's nothing you won't find here. For experience, dedication, and a commitment to excellence, TerraBella Asheboro is here to provide.

Working with Casey Adams has made the move in process so easy with families as they are figuring…read moreout what next steps to take. What makes Care Patrol different from any other Referral Source is that she takes the time to coordinate days and time to visit communities with all of her families she is working with. I would recommend her and the organization any time.