1. Terrace Supply

1. Terrace Supply

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Villa Park, IL

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Terrace Supply

5.0 (1 review)
Closed 7:30 am - 4:30 pm

Services - Terrace Supply

Machine and tool rental

Metal fabrication

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8 years ago

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RentalMax

RentalMax

3.9
(7 reviews)

I recently rented a standing aerator from Rental Max's Carol Stream branch on a Saturday morning…read more Within one hour of using the machine (Toro), the rear left wheel failed to move forward, but it could still move in reverse, so I loaded it back on the trailer and returned the machine, where I received one of their Ryan standing aerators. About four hours into the job, the rear left side tire became flat, so I had to return to their branch so they could replace the tire. I saw them take a tire off of an already broken-down aerator to use in its place. Two hours later, the machine became completely inoperable and would not move an inch. Unfortunately, Rental Max was already closed at this time for the weekend, so I called and left a voice mail so that the time of the incident was recorded within their system. As I still had customers needing their lawns aerated, I tried to figure out what the issue was, and I saw that the chain driving the wheels came off of the sprocket and became very badly jammed inside of its housing. After many hours of mechanical work, in which I had to purchase a unique tool, I finally got the chain unjammed. To my amazement, the branch's assistant manager returned my call and was fully apologetic. He told me that for my troubles, I would not be charged for the rental at all and that they would get me on their calendar to make sure I could complete my remaining yards. The following day, in my first yard, the machine began making a loud clicking sound, and yet again, the left rear wheel stopped moving; this marked the third time in 24 hours it had stopped working. I immediately checked the drive chain to ensure it was still intact, and it was. Completely fed up now, I was able to back the machine onto my trailer. Then, I called Rental Max and left them a voicemail explaining the situation again. When Rental Max opened on Monday morning, I returned with the machine. I worked out with the Manager, Sean, details on how I could get another device and was told that they only had the two devices I had used, which were both now unavailable as they were being serviced, so I had to wait. Once I was at home, Sean contacted me concerning a question about a part. He then informed me that he would charge me for the rental even after his assistant manager assured me I wasn't. Sean kept telling me that he was running a business. In the end, we settled on charging me the four-hour rate instead of the full-day rate, and I would get to use the machine, when ready, to finish my jobs. Three days later, I picked up the same Ryan machine I had used. Within thirty minutes of using the device, I see my yard torn to hell, and the tire is flat. I contacted Sean, and he sent out a staff member to change the exact tire, which was changed three days prior. Once the tire was changed out, I was suitable for about five hours until (two working on the machine) and the left rear tire failed to move as the drive chain was off yet again, making it unmovable. Fed up with the device, I called Sean and left a voicemail explaining where it was located and that he would have to send a crew out to retrieve it. The following day, Sean called me back and told me that he would charge me for the blown tire as "it was a brand new tire." The exact tire, mind you, that I saw his crew take-off of a different machine being serviced and placed on that machine. After informing him of that, he tried to tell me that the tire was a new one that had just been put on that machine before being swapped out and onto my machine. This morning, the same individual who changed the tire the previous day came to help retrieve the broken-down device, and I asked them if they had ever figured out what was wrong with the tire. He replied, "I don't know, it just blew. I think they are going to try and patch it. It was just an OLD crappy tire, so I don't know what good that will do." I will never use this Company again. At first, I thought they stood by their product, but what good is that product if it breaks down all the time? Furthermore, they have zero integrity and will go back on everything they say. Make sure to get everything in writing. Lastly, take pictures of every single thing before and after. They will try and charge you for anything and everything. It was Sean that made this such a terrible experience. The rest of the crew was great and extremely friendly.

This is my favorite place to rent tools. Tyler the manager at that location took great care of my…read moreon all my rental needs for construction!

Skyline Metal Fabrication

Skyline Metal Fabrication

4.9
(76 reviews)

The quality that this crew put out is of the highest standard, I can't say enough good things about…read morethis company. From the excellent communication, to the highest level of craftsmanship, our rusted dilapidated deck has been restored to even better than the original! Every detail and nuance is taken care of, this company provides true craftsmanship pride/in their work. Everything they do is by the book, up to code - They are perfection. Thanks for the phenomenal service!

Quality Work Leads to Beautiful Results…read more Skyline Metal Fabrication is the absolute best! We hired Skyline to replace our wooden backyard fences (fences that flank both sides of our property) with steel/wood privacy fences. The entire experience was handled very professionally. The process started with Ramiro, the owner and leader, visiting us to ask about/listen to what we wanted in a fence. Ramiro spent a fair amount of time with us to ensure full understanding of what the project would entail. Within a few days, Ramiro provided a fair estimate. Based on the reviews we read about his team's work and on our initial experience with Ramiro, we hired Skyline Metal Fabrication. Within a reasonable time frame (about 8 weeks in our case), Ramiro and the Skyline Metal Fabrication team was on site to start work. We found the entire crew to be friendly, considerate, conscientious, expedient, professional and hard-working. The team always accommodated our need to let our dog in the back yard to do her business without a hitch. They arrived on time and stayed until they completed what they needed to accomplish each day. They were also careful to clean up at the end of each day. Within five working days, our steel/wood privacy fence was complete. The work is of the highest quality, as the team focused on every detail, spending the time it took to ensure a beautiful result. We are particularly pleased with the excellent craftsmanship of the ornamental lattice work that tops our privacy fence. We can't recommend the Skyline team highly enough. We are extremely happy with their work. Anyone considering similar metalwork will be as well.

Terrace Supply - machinerental - Updated July 2026

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