1. Terrano Apartments

    1. Terrano Apartments

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    Corona, CA

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    Terrano Apartments

    3.4 (56 reviews)
    Closed 9:00 am - 6:00 pm

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    Ryan S.

    Let me start with the positive. Brooke who works in the office has very good people skills and she is awesome. Residents respect her, she should be the manager! My neighbors are cool!!!! The bad: a. management b. trash fee from 25 dollars to now 51, in the middle of a lease. c. lack of communication from management. d. THEFT! Management does not care about the residents and several residents here are very unhappy. We have a portal in which we can post any concerns or problems, but management has to approve your post, but they block majority of the postings. When I signed my lease in August, I was told, there is a monthly trash FEE OF 25 dollars, as your trash is picked up at your door. In the last two months, the fee has raised to 51 dollars. No notice, no communication and please see attachments! Nov Bill and lease. On Jan 3rd, 8:38 PM while unloading groceries from my car, I had two low life's go into my car and steal several items. While walking back to my garage to lock my car, the two low life's passed me, so we crossed paths. They stole several items and i informed Rose on Sat and asked her to please look at the cameras and let me know what you see. I never heard back from her. Glad she cares!!! Then a week later, I made a post on the community wall in regards to locking your garage and I gave a description of the thief's. My post was blocked and when I went into the office the next day to speak to the (manager-Theresa) on why the post was blocked? She stated the post was too negative. AKA- We will scare residents. I then asked why I NEVER received, a call back in regards to the cameras, manager acted like she was the first to hear about my items stolen. I gave her the and time, and asked her to look at the cameras, please let me know what you see. She said she will, never heard from her since!! Sad that management shows no sympathy and doesnt care, or maybe lazy? I understand thefts happen in rental apartment sites, but management show at least you care for your residents. Btw, several of my neighbors had items stolen from their garages over several weeks. I expect now some charge or my deposit will be gone when i move out, but then again, there is whistle blowing laws.

    Marissa P.

    This is my second time living here. It's my all time favorite place to live. Quiet and great amenities. Staff always does things for the tenants which makes it feel more at home. Builds are quiet and haven't ever had a noise problem. Homes are very sound proof.

    Rose, property manager, DOES NOT reply to her email. If you have any question or concerns this is the wrong person to contact!
    Tamara M.

    I lived here for only about a month now and I'm already starting to regret my year long lease. I've submitted for a maintenance request pretty much on my move in date and a month later no body has stopped by and addressed it. I've submitted another request complaining about my initial request not being taken care off and still no reply. My TV shuts off every hour or so because there's something wrong with the outlasts and power in general in my apartment so the only thing I can do is go to the main power box located in my bedroom and flip the switch every time it goes down. There's a community website that tenants use in order to communicate and address issues with the management and every time I've wrote something on that wall my post would never get approved. I've talked with somebody from leasing about it and they said that the only posts that don't get approved are the ones using offensive language so to this day I have no idea why are they not approving mine. No offensive language here just pointing out the things I am writing about in this review. Once you move in here you are obligated to pay for monthly valet trash services, which would be fine if the trash actually gets picked up when scheduled. Even on the days that the trash is suppose to be picked up (Sunday-Thursday) mine often isn't. Also, if somebody else puts larger trash items out and the valet collects them, the extra billing get's divided to all the tenants which means ALL TENTS PAY FOR OTHER TENANTS GARBAGE DISPOSAL... ridicules, right? In the month that we've been here there have been two burglaries that we know off and each of them involved tenants cars and garages. There are no cameras on site nor in the hallways leading to the garages so basically anybody can help themselves to your stuff as long as they can pick a lock (refer to YouTube and learn how do to it in minutes). Since we moved in we've tried to complain about our neighbors above us. They have a large dog (which is completely fine! This is a pet friendly community and we ourselves own a huge husky) that they leave alone for hours locked out on their balcony. This poor thing barks and scratches the floor for hours. I've called security and nothing. I've called the after hours emergency line provided by management and that line is actually disconnected (so much for that...). This happens almost everyday and I cannot stand listening to this poor animal any longer. I've postponed calling animal services for weeks now because I don't want them coming in and breaking their front doors down but soon this dog will figure out how to jump over that balcony fence and this is when it will be too late. And lastly, when we moved in we received an invite to leave a review about the apartment complex on their website and if I'm not mistaken on their listing on apartments.com. As it appears they offer 5$ gift cards for your reviews which first need to be approve by management (as you can imagine, mine did not pass the test). They are buying their 5 star rating by offering these types of incentives. I am not saying that there are no people who are satisfied living here, I am sure there are, but offering money for positive reviews isn't the way. And there you go...I myself work in the property management industry and I know how hard it can be dealing with costumers but I have never in my career not responded to a maintenance issue within the week of the request; I have never in my career gave a false phone number to a customer when they asked for one in case of an emergency. *UPDATE* Still supper disappointed about the whole experience. I called, I emailed, I stopped by the office and Rose is nowhere to be found.No body knows what allocated trash services stand for and why are they so high this month. Apparently one of the neighbors dumped a couch and waste management needed to be called to remove it.So you are telling me that couch removal cost was $1,700 which was then divided by 100 apartments within the community which is how you came to the sum of $17 per household.

    Absolutely gorgeous place to live. Brand new. Staff very helpful. Updated technology. Won't be disappointed.

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    Page 1 of 2

    Ask the Community - Terrano Apartments

    Review Highlights - Terrano Apartments

    Maintenance is always helpful, Theresa and Brooke at the front desk are welcoming, and always on top of their work and duties.

    Mentioned in 20 reviews

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    The Hills of Corona Apartments

    The Hills of Corona Apartments

    (11 reviews)

    I've moved to The Hills of Corona in 2021 and have stayed when Greystar owned the community to…read moreAfton that happened in the summer of 2023. The only issue I had was during the transition of the community app to schedule for maintenance or pay for rent, the new portal had to confirm my bank account and it took a few days for it to verify. On the posting by Afton, it says because of the transition, residents have ten days to pay the rent for the upcoming month. I paid my rent on the 5th which was before the month and they still charged me a late fee! Luckily, after back and forth emailing, the manager was able to waive the late fee which required signatures. So far, Afton has done a lot of positive changes such as fix some of the broken and cracked sidewalks that were not level and a hazard to navigate around. The maintenance crew is great! They are quick to respond to most issues unless it's like a water heater issue which obviously is not a quick job to do.

    Buildings are old and you can hear all the boards creaking if you live in the downstairs units from…read moreupstairs neighbors. Staff is rude and good luck if you fall under hard financial circumstances because they are not willing to work with you. They are quick to evict you and make it difficult for you throughout the whole process even though you are willing to pay for late rent. Legal fees are ridiculous which makes it harder for you to get back on your feet. As a tenant of 6 yrs it is disappointing how they can disregard your commitment to them and take legal action against you this quick. In my opinion I would look elsewhere just to avoid the headaches.

    Brookwood Villas by FPI Management

    Brookwood Villas by FPI Management

    (70 reviews)

    I used to live in these apartments for about 5 years and I have to say I enjoyed my time there!…read moreLoved the quietness and I always felt safe in this community. Erika helped us out so much over the years and she was extremely reliable and professional. The maintenance crew was always on top of everything. Kept up with the landscaping. Any service tickets we had were completed quickly. One of my favorite things about this place was the availability of parking spaces which is very rare for an apartment complex nowadays. There are so many uncovered parking spots so it was never an issue to find a spot late at night or if you had guests over. The units are on the smaller side so make sure to book a tour to see if it's a good fit. Overall, I loved it here but we definitely outgrew the space after some time.

    I'll go with the postive before I hit it with all the negatives. Clean grounds, great maintance…read moreteam, nice apartment itself, clean pools, mail room etc. Now - the office. Either they are lazy or they just don't care because they never answer the phones. Our neighbors were a hot mess, breaking countless rules and they never did anything about it. I can't even count how many times cops were called to that specific apartment. I had people parked in my assigned spot at least five times, and the office would just tell me to call the cops; they never offered any other help. It took me over a month to get my security deposit back and i'm still having issues with it because they cannot provide me with a proper explanation as to where all the money went. They gave me a lousey break down with nothing but excuses. I'm pretty sure our restroom had mold but they always had an explanation for everything - so if you get sick while living there, get a mold test done or have someone come to check it out.

    Montecito at Dos Lagos Apartments

    Montecito at Dos Lagos Apartments

    (77 reviews)

    I recently moved into my new apartment and had such a great experience with the leasing team. I…read moreespecially want to recognize Rosa, the Community Manager, and Jordyn for being so helpful throughout the process. Moving can be stressful, but Rosa made everything feel smooth and organized from the start. She was professional, responsive, and really took the time to answer all of my questions. You can tell she truly cares about the residents and the community. Rosa and Jordin were also amazing to work with. They were friendly, patient, and very helpful during the move-in process. They made sure everything was clear and that I felt comfortable every step of the way. Both of them went above and beyond to make my move-in experience a positive one, and I'm really grateful for their help. It's such a great feeling to move into a place where the management team is so welcoming and supportive. Thank you, Rosa and Jordin!

    I left my house & garage door keys in my car, in my garage. My husband leaves for work at 3AM and…read morehe had the other key for the garage. I could not get in the garage, therefore I could not go to work. I called our emergency number and our Maintenance person answered. I told him my situation and he graciously told me he'd come to help me. I feel he went Above and Beyond his duties. This was not an apartment emergency at all. This was personal and he came to my rescue!!! He got to me a little after 5AM. Thank you Pacheco!!! I can't appreciate you enough!!!

    Casa Sierra Apartments - Casa Sierra offers 1 and 2 bedroom apartments available on first and second floors.

    Casa Sierra Apartments

    (24 reviews)

    This apartment complex is conveniently located down the street from La Sierra High School, the 91…read moreFreeway and major shopping stores including the Tyler Mall. The landscaping grounds look to be well maintained and free from litter or debris.

    Current resident - I have been living at Casa Sierra for 1 year and 9 months now. (I moved in…read moreAugust 2024) My lease ends May and I can't wait to move out!!!! I've had issues since I have moved in. Closet sliding doors are very sensitive and constantly needing to be put in place. The balcony's screen door always falls off when I move it. The apartment is outdated. There is a wall heater in the Livingroom that I never turned on because I'm afraid to catch the place on fire. The wall AC needs to be on all day in order to cool the entire apartment. All the doors get stuck because fresh paint is being painted over old paint. We constantly have to pull on the doors to open and shut them- it shakes the whole building. No upgrades have been done since I have lived there. Homeless people go through the garbage bins throughout the day. They know when the office goes to lunch and when they close for the day to enter the apartments. I have gotten my car broken into, luckily, I didn't have anything worth stealing, but they did take my phone chargers. Right now, what I am dealing with is homeless breaking into the small storage in my car portal and stealing things I leave in that area. They've came 3 times in less than 2 weeks to go through my things and leave the mess for me to clean. I made police report but apparently no one can do anything. Sadly, after speaking to other residents, they have also dealt with homeless stealing their belongings from their storage. The break-ins are happening during the day. (Management is aware of all this.) They hired a security guard a couple months ago (hes only here at night). I have seen him walking around a couple of times and it's not the same person all the time. ( I tend to wash my clothes at night, so I see the person.) There are 8 washers and 8 dyers, not enough for everyone who lives there. The washers and dryers are very small. My family of 4 can use up to 5 washers. I wash weekly.$$ Washers are $2.25 and dryers are $2.50 - most of the time there is a washer or a dyer out of service. Don't get fooled by the landscape!! It looks nice and beautiful but with all these issues it's not worth it. You can find somewhere else for a reasonable price with better amenities. I know a lot of residents are moving out because of all these issues. I paid $2,125 not including water or trash in 2024 (can't remember how much water or trash I paid at that time) for a 2 bedroom and 2 bath. I renewed my lease only because I wasn't in the best situation to move out. My rent went up in 2025 - to $2,253 + $6 pest control + $35 water + $30 trash = $2,334. I received my renewal letter and if I sign for another year the price would be $2,366 + $6pest control + $35 water + $30 trash I would be paying $2,437 - These apartments are not worth that.. for $50 more I can live at the Corona pointe resort apartment and enjoy their amenities for a 2 bedroom 1 bath.

    Terrano Apartments - apartments - Updated July 2026

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