I can't recommend Toyo Auto Service enough. I've been bringing my FJ Cruiser here for years, and…read moreRafael is the main reason I keep coming back. He is extremely knowledgeable, friendly, kind, and, most importantly, someone I've genuinely grown to trust. Whenever I call with a question or need advice, Rafael is always willing to help. One time, I was driving my dad's Tundra during a family vacation in San Diego when we ran into an issue. I called Rafael, and he walked me through what to do over the phone. His advice worked and literally saved our family vacation! What I appreciate most is Rafael's honesty. I've taken my vehicle elsewhere and been handed laundry lists of things that supposedly "need" to be fixed. When I bring it to Rafael, he tells me what actually needs attention and what doesn't. I never feel like I'm being upsold or pressured into unnecessary repairs. That kind of integrity is hard to find in an auto shop. There was even a time when my brake pads needed to be replaced, and because they were still under warranty, Rafael took care of them at no charge. He could easily have charged me and I probably wouldn't have known the difference, but that's simply not how he operates. After years of going to Rafael and Toyo Auto Service, I've had nothing but positive experiences. Finding a mechanic you genuinely trust is invaluable, and I feel very fortunate to have found one here. I strongly recommend Rafael and Toyo Auto Service to anyone looking for knowledgeable, honest, and dependable service.

Finally a Honest Mechanic I can Trust! Excellent Service, Affordable Prices, Real Professionals…read moremechanics that know how to fix cars. My A/C on my Toyota Camry was not working correctly, and it was 100° outside! They took the time, to fix my AC, even though it was closing time. I'm thankful for all their. Help and assistance and I highly recommend their

It's a convenient location and I've consistently received very good service. I typically bring in…read moremy own oil and oil filter. Charges are adjusted accordingly. There are public restrooms, but the entrance to get to the public restrooms are located on the other side of the building from where the drive up to enter the service bays are located. There is a baby changing table available in the restroom.

Have been going here to get my oil changed for years. Always quick, done right, and upfront about…read morewhat they're doing and hope much it costs. Don't forget to go to vioc.com or groupon for a coupon to drop the price.

First time here no appointment needed and you stay in you vehicle and it was a quick an easy…read moreprocess as there communication with the customer and each other are spot on great to see and hear team work! they check all fluids and air filters and make recommendation. The crew Jaden , Carlos , Banks, Eddie, Cable , Ray & Asst.mgr Johnathan what an awesome job and all smoke having fun at there job so great to see and of course professional all the way ! Definitely will be returning better than going to the dealership! Ask to use my Groupon because it was a deal and no problem they accept them, it soften the blow as everything is synthetic nowadays. Thanks again for your great service. See you in the future.

I stopped by Valvoline West Charleston & Pavilion Center this morning at 9am…read more I simply asked the attendant the fee for changing the oil in my vehicle. He refused to give me a price, stated that I would have to wait until vehicle in front of me was complete, they had just started on it. Like I want to wait 15 minutes for a simple answer. I asked for a base charge, or an approximate amount. He still refused. I guess they make up a price once you are in the garage similar to a car dealership. Therefore I left and shall not return. I went to Jiffy Lube and they immediately they gave me a quote without entering the garage. BEWARE of this company, for I believe they are out to RIP U OFF!!!

BRAKE MASTER MADE ME PAY OVER $2,000 FOR THEM FIX SOMETHING THAT THEY BROKE!!!…read moreBrake Masters refuses to fix their mistakes, and will charge you twice to fix something they broke!! Their customer service will ignore you for days, weeks, and do everything they can to avoid paying for damages they caused.. I've actually gotten very good repair services, and they have some great mechanics, but the mid-level management is disgraceful.. Their answering machine tells you not to call them more than once, but yet I've been waiting for over a week just for a phone call, and STILL NO CALL.. They did a $1500 cam related repair less than 3,000 miles ago, then I started having problems..A Honda dealership tech directly pointed out and blamed incorrect procedure for creating a failure which resulted in me having to purchase a new VTC actuator for over $400 and then a new camshaft timing chain guides, tensioner, and camshaft. Honda said it was over 3,500 worth of damage. The best offer that Brake Master offered was to "only" charge me $750 labor to install the $1,500 worth of parts that I had to buy from the dealership and AutoZone. I've been very reasonable and willing to meet them in the middle a little bit on this even though it's 100% their fault, just because I've had so much work done by them that I feel a sort of friendship with them. But the corporate management needs to be terminated because their district manager is one of the most unprofessional people that I've ever encountered in the car business. And I actually worked in the car business has a service writer, tow truck driver and mechanic for the better part of 4 decades

I drive a 1990s Volvo and was passing through Las Vegas on a road trip when my alternator belt…read morebroke. I initially had the car towed to a shop that specializes in European vehicles. Because the alternator and drive belts on my Volvo are easily accessible, I knew this was a straightforward repair that should take well under an hour. Even so, I was initially quoted nearly $700, largely due to labor charges. After questioning the estimate, it was reduced to about $500, but I ultimately decided not to proceed because of the repair timeline. With only enough battery power to drive a few miles, I made it to another nearby shop. Their estimate included a part that wasn't actually needed, and they also couldn't complete the repair as quickly as I needed. Knowing I couldn't make it much farther on battery, I looked across the street, saw Brake Masters, and decided to check them out. Finding them turned out to be incredibly fortunate. The team immediately understood what was needed, quickly sourced the correct belts, completed the repair in well under an hour, and charged only $240. That's exactly the kind of price I expected, with excellent turnaround. They were professional, honest, accommodating, and genuinely kind throughout the process. If I lived in Las Vegas, Brake Masters would be my first choice for routine maintenance. For highly specialized Volvo repairs or jobs requiring hard-to-find Volvo parts, I might still seek out a dedicated European or Volvo specialist. But for honest, efficient service at a fair price, I wouldn't hesitate to return here. I can't thank the team enough for getting me back on the road so quickly. They turned what could have been a very stressful situation into a smooth and positive experience.

The assistant manager, Cameron has great customer service, the whole experience was nice and quick…read morewould recommend.

Excellent service at the Valvoline on Sahara & Buffalo! The manager was very accommodating, and the…read moreentire staff was friendly, professional, and took the time to answer all of my questions. They made the whole experience quick and easy. I'll definitely be back for my next oil change!

Who knew washing your vehicle would get so costly when you want to just knock the dust off?! Car…read moreWash options is $9.00, $18.00 and 22.00. We sure are not ack in the day. The wash went good, vehicle clean. Now one has to get out of the wind so the dust stays away for a bit. The assistant was kind. Good ol up sales. Happy Yelping.

Music was blaring. I even had buds in my ears. Little chick walks by to check hoses, and says…read morenothing, so I shut her passenger door. Sup comes out of office, and I tell him. He tells her to turn it down. She did nothing. This happens at most of the WOW car washes, I go to now. I'll be switching soon, if nothing is done.

Seriously. Moment you pull up, they ask you to leave the vehicle and come inside while they do the…read moretest. I asked "why do I need to leave the vehicle" Because you need to choose a package, 12 washes for x or the smog is 79 I showed a coupon, which was sent in the mail. "Ohh we don't send anything in the mail, we want to make money" Then I asked "So, where is jiffy smog" "Ohh, I have no idea" I then said thank you, and left. (Guess what.. the jiffy is in the same parking lot) Bottom line. Stay away from this place. Money grab is all.. My smog was $22 bucks with Jiffy

DO NOT REGISTER YOUR VEHICLE HERE!! Scammers they charge double if not triple the price all to save…read moreyou a trip from going to the dmv kiosk which is right up the street and typically the kiosk lines inside the dmv are quick and efficient. This place is a total and complete SCAM, car wash is terrible, smog check is double the normal price

I finally decided to review Firestone. I will say they are fantastic. I've been sitting, more than…read moreonce, in their waiting room and listening to people in and out. What patience these employees must have! I think this is an excellent place for your car maintenance.

I had an excellent experience at Firestone. My lug nut came loose, and Keith had one of his…read moretechnicians tighten it within just a few minutes. The service was fast, professional, and greatly appreciated. Thank you, Keith and the team, for the outstanding customer service!