Reasonably priced you get a good car wash and great service. The only one I know where they dry…read morealso and won't take a tip.

I bought a membership when they first opened and had it for 3 months. I came almost daily and never…read morehad an issue. It was never the best wash but the staff were friendly and it was close to my house. The wash never got my car completely clean which is why I came almost daily since over time, it did. They always seemed to be struggling as a business and management seemed to turn over a lot. I canceled my membership and instead, came about once a month for a wash and still never had an issue with them not turning the brushes on to clean my car. Today, I noticed a sign that said under new management again when I pulled in. They refused to turn the brushes on so when I went through, it just put soap on my car and then rinsed it off. Needless to say my car was not clean at all. It didn't clean the sides or top of my car at all. I asked for the manager and showed her the dirt on the side of my car. I ran my fingers through it and the dirt came off where I did that. She said they never turn the brushes on for my type of car (SUV). I told her they always did before and called me a liar. I then showed her my map history where I've been there many times over the past year. I explained that if that was the case, I wouldn't have been happy with the service the first time and wouldn't have been back. That was hard for her to comprehend for some reason. She just continued to call me a liar. I then asked for my money back and she told me my car wasn't damaged and the only way they give refunds is if your car is damaged. If my car is damaged, I'd expect more than a refund. The new management is horrible and I'd avoid this place if you want a clean car.

Who knew washing your vehicle would get so costly when you want to just knock the dust off?! Car…read moreWash options is $9.00, $18.00 and 22.00. We sure are not ack in the day. The wash went good, vehicle clean. Now one has to get out of the wind so the dust stays away for a bit. The assistant was kind. Good ol up sales. Happy Yelping.

Music was blaring. I even had buds in my ears. Little chick walks by to check hoses, and says…read morenothing, so I shut her passenger door. Sup comes out of office, and I tell him. He tells her to turn it down. She did nothing. This happens at most of the WOW car washes, I go to now. I'll be switching soon, if nothing is done.

Franiza was amazing and was able to help me with my car wash today!…read moreWill always be coming back.

I am extremely disappointed with this car wash and have had no choice but to cancel my membership…read more I originally signed up because I wanted a convenient and reliable way to keep my car clean, but instead I'm left dealing with damage to my vehicle. After using the car wash, my windshield was chipped, water started leaking inside on the passenger side, and my vehicle has scratches all over it. The silver exterior trim is also heavily scratched. This is not normal wear and tear from owning a vehicle -- these issues happened after using the car wash. What's frustrating is that I was paying for a monthly membership expecting my car to be cleaned and taken care of, only to end up with damage that could potentially cost a significant amount of money to repair. I have canceled my membership and will not be returning. I would also encourage anyone considering a membership to think twice and inspect their vehicle carefully after every wash.

Realizing it's pivotal to wash your car weekly here in LV and this spot makes it super easy!!!…read more Call me dumb but renewed my initial membership. Shorter lines super fast and so convenient. The best part is little to know need for any staff interactions or almost zero need for assistance? The automated system is fantastic, the system recognizes my car and my membership and staff guides me through the automated wash!!! Highly recommended for casual fast easy automated car wash!!! Unlimited and such a great low low monthly charge which I believe is the same cost of one premium level wash?

Some clown was blocking the member lane for 10 minutes. A bunch of us waited patiently while he…read morewas being helped... and dozens of cars from the other two lanes go through without issue. Finally I start honking to get their attention, and the guy comes up to me and says "can I help you?" wtf?!?! I've been waiting 10 minutes and you saw me the whole time. I tell him they need to back the cars up to get us switched to the other line if this car has issues, but the dude was clueless. It's called common sense.

Out of all the wows this one lives up to its name. I love the entrance not so tight make it easy…read morefor my wide vehicle to enter. Everything here always moves in motion and I hardly have to wait in line which is great. Thank you to all the wonderful staff who see me every other day, especially to the ones who greet me with an air freshener and a towel, your silence speaks loudly with a smile.

They offered a free wash today for everyone on Community Appreciation day but charged me out of my…read morewallet on their App that I had funds in from gift card. I have called their customer service team which is closed at 5 pm. Will adjust rating if they get back to me and it doesn't take too long to correct their mistake. So much for appreciating the customer. There are plenty of other car washes in LV....... Wow returned my call the next day after I called again and politely reversed the charge and credited bubbles for inconvenience. Will give them another chance and see how it goes!

I purchase car wash coupons years ago, misplaced them for about a year, found them, and learned…read morerecently that Freddy's car washes across the city went through a "buy out" and now are reduced to only two locations! No refunds for the coupon books so now I have to travel 15 minutes to the nearest location. Upon arrival there are three drive up lanes. An employee greets and all options are discussed if interested. I just wanted the basic wash I purchased. I handed over the coupon, the employee placed the wash detail ticket on the dashboard of my vehicle. The staff were courteous and I was given two choices: I can remain in my vehicle and go through the car wash, or an employee would take my vehicle through while I waited in the lobby. I was prepared to take it through myself as that's how it worked at previous locations back when I purchased the coupon books. An employee provided hand signals to help me get the wheel of my vehicle lined up into the wheel guide, I followed posted directions, and then the employees and automated car wash takes over. The car wash is a typical automated tunnel process. This is a traditional car wash with thick felt looking brushes; not touchless. Once ejected at the end of the wash, I drove over and parked next to the tents and an employee wiped off my vehicle then I was on my way. Once I got to my next destination I inspected my vehicle. The wash was okay, but I noticed that the back of my vehicle still showed visible streak marks as if the rinse cycle and brushes were not thorough enough to remove all of the residual soap and dirt. The back of my vehicle is rather boxy and vertical so maybe the vehicle design is not conducive to the car wash parameters. The coupon was only for a basic car wash. I did not pay for any extra services. That in mind, after going through the car wash the tire rims were still grimy dirty. The basic car wash did not do much for the tire rims of my vehicle. I cleaned them myself later. I will continue to use my coupons. Next time I'll inquire as to how much extra it would be for cleaning of the tire rims and also checking cleanliness of the back of the vehicle to ensure a thorough cleaning. I think it reasonable that the back of the vehicle should be thoroughly cleaned by hand if the automated car wash can't reach it (no extra charge I presume). I just didn't check before I left. Now I know.

Why did all the fabulous Freddy's car washes close?!…read more It's no mystery if you take a risk and go get a wash at what I can only guess is their last operating location. Last night, I went to get a best wash which includes interior. I get my car back and they haven't touched the seats or the cup holder. Interior glass has not been touched. Floor mats are filthy. Dead bugs are still lying on my front bumper. Did this thing even go through the wash?! I kindly point out many many dirty spots on my seats and in my center console and other areas. After nearly 10 minutes, my car is still a mess. Frustrated, I leave. I don't have time to go back, so I call. Gentleman named Al answers and reassures me that if I came back the next day they'll fix it. I go back today. I'm waiting over 10 minutes until an employee finally sees me waiting. I'm the only one there. I explain what happened. Johnny gives me a bunch of excuses that they do not do the seats thoroughly (wtf? You're admitting that out loud?) At this point, I'm so frustrated I go inside to get my money back. Katelyn, manager, is unapologetic and rude. Kirk, who was working last night, came out to inspect my car. He tells me washing the floor mats vs. taking them out are two different services. How does one even wash the floor mats without taking them out? Katelyn ultimately only offers me 50% off. I'm so frustrated by this entire experience, I just want a full refund. Now I have to call corporate. Leave a voicemail for the CFO, Jeff Warnick, and Fred Smith. All over a miserable experience, bad customer service, and awful car wash. Time to sell this one to Terrible's too, at least then it's in the name.

They have what you needed to clean your car. They have the machine to clean your car carpet. You…read moreinsert into this machine, and you out comes your clean carpet. They have the blower to blow those tiny space hard to reach corners. Deng. Love it. People working there are very nice. I had to laugh when I ask about the sign where to put the dirty towels. I've been putting them together with the trash. I thought other people are wrong to put their trash in the wrong beam. It was me. We both laughed and told me no worries and showed me where to put them. I like that, sense of humor. It was a gift from a friend, so I don't know. I always appreciate people who are nice.

First time yesterday at this car wash and I can honestly say it was fast and my car came out cleanread more

Been coming to this location for a couple years. Glad it was upgraded and still maintains good…read morecustomer service. All the young staff are respectful, quick and helpful. No issues experience led during my visits.

I'm very impressed by this car wash. It wasn't busy at all which I was concerned about initially,…read morebut the prices are great to be honest. I did the cheapest wash and it cleaned my car wonderfully I was able to vacuum my car after it was clean and they had towels provided to touch up any spots that weren't dry. It was a great experience overall. And those who have seen my reviews know I'm big on customer service it was great.