I went in for an oil change and received EXCELLENT service. The price was great and I didn't have to wait forever. I'll definitely be back!

They destroyed my engine putting coolant I'm my oil reservoir and stripping my oil pan gasket and then lying and denying it when my car fax clearly showed the last place I got my car serviced I had a 2018 dodge challenger srt hemi and now I need to replace the engine I hit corporate and they also acted as if I did not matter so don't go to them at all read more

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Looking for same day service? This is the place, I was able to get my car serviced and back on the road Same day! Pricing was budget friendly and the customer service was over the top! Highly recommend. read more

"Would not recommend this shop. Took my car to USA Auto on West Charleston for repairs and paid to have the alternator and intake sensor replaced. After service, my car is still stalling, warning lights are coming on, and I'm still dealing with check engine issues, from them not putting in the sensor correctly they also tack on work that's not needed , I expected proper diagnostics and a real fix, not temporary results and ongoing problems. Very frustrating experience." read more

Smog checked in less than 5 minutes! When other places refused to do it because of the DMV outage.

Avoid This Place at All Costs I went in for what should have been a straightforward issue and walked out feeling overcharged, misled, and taken advantage of. They inflate prices, tack on unnecessary work, and conveniently "discover" new problems after you've already committed. What's worse is the business practices. This place seems to rely on customers not knowing better. Read the other negative reviews (wish I'd done that first), and it's obvious this isn't a one time issue. There's a clear pattern of overcharging and poor business practices here. Take your business elsewhere. read more

This has been one of the best service experiences I have ever encountered. The staff are genuinely friendly and knowledgeable and take the time to talk to you about your vehicle. I will be coming back for all of my services.. read more

Shame on me .. I shouldve listened to the reviews but I trusted a friend with his referral and ..let's just say... Wolves in Sheep clothing If you are reading this please ..RUN RUN...DO NOT!!! GIVE THEM YOUR MONEY. DO NOT TRUST THIS LOCATION AT ALL!! The LEVEL OF UNPROFESSIONALISM.. DECIET.. AND QUALITY OF THIS PLACE IS -1- 10 ( yes, NEGATIVE ). I can rant on the horrible services provided to me in 7 days but will sum it up - One of the guys, I believe his name is his SUMI ... is very unprofessional and disrespectful with his tone and his language. This man THREATENED ME WITH A GUN. FAKE yes but placed his hands behind his back as if he was going to shoot me when we got into an altercation because I called him out on his unprofessional behavior. Literally told me to come closer so he can SHOOT ME! Try that for Professional behavior !! - I went in with a $700 job and ended up with OVER $3k in reserved damages done by THEM! - The Service manager CONSTANTLY lies and LIES and LIES, and they even tried to fabricate my paperwork when I went to tow my car OUTTA that nightmare so they are not held liable for messing up car. Even got my DAD involved and got caught into MULTIPLE lies with HIM!!! INSANE !!! - They attempted to get me to sign the fabricated paperwork with all of these "DAMAGES AND ADVISEMENTS" I did NOT receive until after they worked on my car and assured everything was good and everything (in his words) ran smoothly. They even went as far as saying I purchased "after market" parts when the Service manager WENT WITH ME TO AUTOZONE AND O REILY to get the parts they needed to fix their problems. Literally drove me there as he drove me home.. Real FRAUDULENT work. But see, what they DONT know I already submitted my paperwork to DMV CED AND NEVADA AFFAIRS after my car went up in smoke after the last fix they did. MY paperwork and the paperwork they attempted to give to me to hide their hands and place the blame on me Is very different.And im glad I uploaded that before I sent the TOW truck to remove my vehicle from there. Nice try Juan Carlos... I already knew you would try Please please reader .... Please DO NOT SURRENDER YOUR CAR OR FUNDS TO THIS PLACE . - To the guy who responds to this with backtracking ..my name is on there..and dont worry ..the Investigator will be in touch withyou guys if they haven't already ... Did you want my claim number ? read more

So I had a coupon for a smog test for $9,99 {what a deal) ... I was up early that morning with my husband when we decided to get moving on our errands. We went out for breakfast then headed to a rather "New" USA Auto Service on west Charleston. How pleasantly surprised I was when I pulled in at 8:23 am and was the only customer there. I was helped at the counter immediately, dropped off my keys and waited. My car passed the smog test no problem. The staff was awesome! I will definitely return to USA Auto for all of my cars needs. The best thing was no one came out and tried to tell me stuff was wrong with my car or I needed this and that for my car!!! I appreciate the honesty!!!! read more

USA Auto Service - Just waiting for me ... - Auto Repair Near Me - Las Vegas, Nevada

This is a very bad place for anybody to go to, man or woman. They have ripped us off immensely, and they do not want to give us our money back. They have taken advantage of a young girl. And now we are left with the truck that does not work. They are offering to fix it for $4000 more!!! We went in, in May for Just a oil change, knowing that the truck engine was going out. We had it checked at a different shop. We were going to let the engine run out until it died before we replaced it. I told my daughter to take it to this shop for just an oil change, the Manager there at the time was named Angel. He convinced my daughter that it could be fixed and that it didn't need another engine. He charged her 3,000 2 months later. Same issue! Went back charge us another $500 ! Two months later same issue. And now they're telling us the same thing we already told him! That the engine was going out! Now they want to charge us an additional 4000 to replace it instead of give our money back!! Do not go to this place. This is not the first time they've done this. I ran into a Uber Driver who picked me up from there and he had the same issue. He spent over $4000 there. read more

BUYER BEWARE. I took our car here for a coolant flush and oil change. A few days later, we were having engine problems, it didn't want to start. Our vehicle was running perfectly with no problems or issues before I took it to them. Just took it for routine things that I needed done to keep it running smoothly. I don't know if they gave me a full synthetic oil change or the coolant flush. Honestly it looks like it was filled with water that had turned rusty. I don't believe he used coolant or did an actual flush - just a drain and mostly water fill. As for the oil change I don't trust that it's not full synthetic. Save yourself time and money and take it to a mechanic that has a 5 star review. I'm just saying. SERIOUSLY, if you don't want to end up having to replace your entire vehicle, AVOID this shop. Just a note: The manager and his workers were laughing as I was leaving after requesting a refund. They found nothing wrong with damaging our vehicle, SCAMMING me and showing a lack of professionalism by laughing about it. They don't deserve to be in business. Don't trust them with your car. You've been warned. GRADE F read more

Oil change... In and out, professional and courteous service. Most places charge an arm and a leg for basic services so being able to get a decent deal goes a long way. Cansoeak for other locations but this one is alright. read more

The lying owner claims I'm not a customer... this is one of those "SCAM SHOPS " beware!!!!! They put the wrong part on and refused to fix it so I'm out $500 fuck this place read more

I brought my car here to change the crankshaft position sensor they say they could fix it. I got my car back and they told me that my engine wasn't working anymore they messed up my whole car read more

USA Auto Service - Auto Repair Near Me - Las Vegas, Nevada

Beware! These scammers put in lower viscosity oil than specified in the car's manual, and tried to upsell me replacing gaskets claiming that they leak, hoping that the low viscosity oil will seep through and will cause me to come back. Fat chance! read more

It was terrible experience both times when I took my son's car there. First time I took one car there for service as soon as I drove off lot my check engine light came back on less than 5 minutes after leaving USA Auto Service . Had to junk car after they lied and made me pay an arm and leg for things I didn't even need. They lie to you to make you pay more money. Second car had to junk also told me they could fix oil leak car leaked even more then told me after messing up car that I needed to get an engine. I'm going to report them to the better business bureau. There grade needs to be an F- trust me. read more

Please do not go here, I got a diagnosis for low oil pressure and spent 900$ to fix my oil pump, and the oil pressure is still so low. I came back after test driving it and they told me they forgot a hose!!! It could have totaled my engine, and once they "fixed the hose" I took it for a test drive, and still the oil pressure was low. Once I took it back again they dicided to raise the RPM's at idle to increase oil pressure instead of fixing the actual problem it's self. USA Auto Service is a scam please don't waste your money, please let this shop close from no business. read more

People put up reviews alot to complain, so here's a positive one for a change This is for 5000 w. Charleston blvd. Had to have repairs done to one of the family cars. They got it in and were able to inspect it rather quickly. We thought it it was just a leak. A radiator hose or thermostat housing. They showed us there was actually a break in our axel, transmission mount, a crack at the bottom of the radiator, the struts had bent our son said they had ran over good size rock in the road, they didn't see till the last minute at night. Their shop offered us the ability to get financing for the repairs which was a great help. They kept in contact with my wife about the repairs and status of parts. It was completed faster then we expected. The guys working there were cool about answering questions and more then willing to show us the repairs. I had my car smoged there a few months back and there was a different crew during these repairs. They have a more chill attitude now. Didn't talk down to my wife when she asked questions. Awesome job. Thank you to Torrey and your crew. read more

This place is great. Angel, the young man who works there, is special and trustworthy. Their oil changes are unbelievably inexpensive. Even the front desk employees, especially Marry, are super sweet. I highly recommend this establishment. read more

These guys don't know shit about cars. I asked for a coolant flush and they did a drain & fill. They didn't even do that right because they didn't burp the system. Then the dirty wanna be mechanic will rub oil all over the driver seat and steering wheel. They will mess up your car do not go here for service! Unprofessional and illegal. read more

DO NOT GO HERE! They are scammers and my car is worse off then when I brought it in. They said the issue would cost $900 then the next day said I need to pay another $1000 for a new converter. Learn from my experience and go somewhere else. read more